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Truck has 4 different errors

steve76t

By steve76t
in Troubleshooting & Recalls

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steve76t Enthusiast

steve76t

Posted
Posted

I have a ‘17 GMC 1500 Sierra Denali and I’ve recently started getting some error messages.  First, a couple weeks ago I got an error pop up on my info screen stating “Action Require - Open Then Close Driver Window”.  I rolled down the window and had to manually roll it back up by holding the button.  The one touch up wouldn’t work the first time.  The 2nd time I tried it worked ok.  Was ok for a few days but them came back later that week.

 

Then there was this past weekend.  Got the window error again, rolled window down like before.  Was in a long line at the dump with a load of yard trash to dump when suddenly I got a “Service Brake Assist” error come up on the dash.  Hit the dismiss and continued on my way.  However, every time the line inched forward the brakes were very touchy and grabby when coming to a slow stop. Got the truck emptied at the dump and proceeded to continue on with some errands. 

 

Once home I was checking emails & found two “Advanced Diagnostics” emails from OnStar.  The first stated that there was an “issue with the Antilock Braking System in your 2017 GMC Sierra”.  The second one was “an issue with the StabiliTrak stability control system”.  Both emails stated “Please service your vehicle within 7 days.”  

 

Just dropped off the vehicle at the dealership for them to check it out.  hopefully I’ll hear back from them in the morning.  

 

Anyone have similar issues all come up at the same time?  What was done to fix it?     

JimCost2014 Senior Enthusiast

JimCost2014

Posted
Posted
9 minutes ago, steve76t said:

I have a ‘17 GMC 1500 Sierra Denali and I’ve recently started getting some error messages.  First, a couple weeks ago I got an error pop up on my info screen stating “Action Require - Open Then Close Driver Window”.  I rolled down the window and had to manually roll it back up by holding the button.  The one touch up wouldn’t work the first time.  The 2nd time I tried it worked ok.  Was ok for a few days but them came back later that week.

 

Then there was this past weekend.  Got the window error again, rolled window down like before.  Was in a long line at the dump with a load of yard trash to dump when suddenly I got a “Service Brake Assist” error come up on the dash.  Hit the dismiss and continued on my way.  However, every time the line inched forward the brakes were very touchy and grabby when coming to a slow stop. Got the truck emptied at the dump and proceeded to continue on with some errands. 

 

Once home I was checking emails & found two “Advanced Diagnostics” emails from OnStar.  The first stated that there was an “issue with the Antilock Braking System in your 2017 GMC Sierra”.  The second one was “an issue with the StabiliTrak stability control system”.  Both emails stated “Please service your vehicle within 7 days.”  

 

Just dropped off the vehicle at the dealership for them to check it out.  hopefully I’ll hear back from them in the morning.  

 

Anyone have similar issues all come up at the same time?  What was done to fix it?     

Are you still on your original battery?

ftwhite Enthusiast

ftwhite

Posted
Posted

The open window message pops up for me when I leave the battery disconnected for a while. The other messages are similar to my experience in a suburban with a bad battery and corroded ground cable and grounding location. Replacing both, I never had the issue again. Good luck. Hope the dealer sorts it out.

steve76t Enthusiast

steve76t

Posted
  • Author
Posted

actually yes, its still on its original battery.  Being the truck is only 2 1/2 years old, wouldn't have guessed that this could be a battery issue. 

 

Truck is at the dealership now and they're working on it.  When they call back I'll ask about that if they don't bring it up first.

 

JimCost2014 Senior Enthusiast

JimCost2014

Posted
Posted
1 hour ago, steve76t said:

actually yes, its still on its original battery.  Being the truck is only 2 1/2 years old, wouldn't have guessed that this could be a battery issue. 

 

Truck is at the dealership now and they're working on it.  When they call back I'll ask about that if they don't bring it up first.

 

Pretty sure they will say the battery is fine, I would replace it before the summer heat just to be safe.

 

Not sure why that is always the dealerships response, the batteries are almost $200.00 for these trucks, looks like they would want to sell more of them.

steve76t Enthusiast

steve76t

Posted
  • Author
Posted

That was it...  dealership replaced the battery under warranty.  

 

JimCost2014 Senior Enthusiast

JimCost2014

Posted
Posted
1 hour ago, steve76t said:

That was it...  dealership replaced the battery under warranty.  

 

Good to hear, like having a new truck again. 

  • 2 months later...
steve76t Enthusiast

steve76t

Posted
  • Author
Posted

Update...  Still getting the “Action Required - Open Then Close Driver Window” message at times.  Happens about once every other week or so.  Also noticed that the volt meter on the dash does not vary as much as it did in the past.  Almost always just a little above 14 on the gauge.  Once in a while it'll drop a tiny little bit below 14, but never down in the 13.0-ish range as it did in the past.  Anyone else experience this?  

  • 2 months later...
2018GMC Senior Enthusiast

2018GMC

Posted
Posted (edited)
On 6/24/2020 at 2:01 PM, steve76t said:

Update...  Still getting the “Action Required - Open Then Close Driver Window” message at times.  Happens about once every other week or so.  Also noticed that the volt meter on the dash does not vary as much as it did in the past.  Almost always just a little above 14 on the gauge.  Once in a while it'll drop a tiny little bit below 14, but never down in the 13.0-ish range as it did in the past.  Anyone else experience this?  

Any updates? Did this get fixed?

Edited by 2018GMC
2018GMC Senior Enthusiast

2018GMC

Posted
Posted

I occasionally see service stabilitrak after starting. Once in awhile get a service safety restraint system. 
 

3/36 warranty is up March 2021. Local GMC dealer just shut its doors...

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