Complete power steering failure

David Peterman · October 26, 2020

My 2015 Suburban lost power steering and dealer says the system is non functional and needs to be completely replaced. One does not expect a huge expense on a five year old truck that costs what these truck cost. GM not yet responding. What are others experience or perspective? Seems like there have been a lot of problems with the switch over to electronic systems....

Mikey999 · October 27, 2020

That's very surprising. How many kms do you have? I wonder if there are any internal service bulletins? Ask them to check. And also ask another dealer to check for bulletins as i once experienced on another brand where one dealer located a service bullentin while another did not. How much are they quoting for the repair?

JimCost2014 · October 27, 2020

On 10/26/2020 at 9:50 AM, David Peterman said:

My 2015 Suburban lost power steering and dealer says the system is non functional and needs to be completely replaced. One does not expect a huge expense on a five year old truck that costs what these truck cost. GM not yet responding. What are others experience or perspective? Seems like there have been a lot of problems with the switch over to electronic systems....

What was the main failure?

We lost the steering rack in our 16 Tahoe just under 60000 miles. Problem is, only a few items are replaceable on the rack, so in most cases the whole unit is replaced at a cost of almost $2000.00.