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Onstar connection unavailable message

Hoomsie
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kmeleon Enthusiast

kmeleon

Posted
Posted

Just had this a couple weeks ago. I called onstar several times and they kept telling me the that they sent a signal to it and it would go away next time I started the truck. It never did. Finally I went back to a dealer and they said they called onstar and found out when I originally bought the truck that I didn't do the initial phone call or didn't agree to the terms and conditions. So I called them back and told them and they gave me another free trial and this time I got an email and agreed to the T&C. Everything is working normal now. So I'd call them and tell them you're having an issue with your trial. They should get you straightened out. 

Blue5.3l Enthusiast

Blue5.3l

Posted
Posted
14 hours ago, Hoomsie said:

Does anyone know how to permanently get rid if this message. It pops up every time i start up my truck. 

image.jpg

It’s a 2021 model year only issue. If you don’t sign up for OnStar you keep getting it. If you call OnStar from your truck they can maybe get it to go away for a few hours. GM has a TSB on the issue but has not released an update to fix the problem yet. If you agree to the terms and conditions and don’t give them your credit card info it’s only a temporary fix. The warning comes back after the free period is over. It was sign the paper declining service but now they added the OnStar call to the mix. 

derikao Enthusiast

derikao

Posted
Posted

The vendor I purchased my 2005 Tahoe from appears to not need any future business from me, as they will not return calls or make guaranteed fixes after the deal. One issue I'm having is with Onstar. The 2005 framework has all the earmarks of being both simple just as advanced. I have been told by the seller that they set up the membership, that all I would need to do is press the blue catch. I've done it and hear only a signal several seconds. I calculated that they were blowing smoke my direction, so I went to the Onstar site and actuated the membership (3 months free of charge) and was sent bearings that said to press the blue catch. I did, with a similar outcome. I'm getting exceptionally baffled with this, and am going to tear the framework out and introduce a module which would permit me to utilize bluetooth connect with my telephone through the truck's speaker system...but I'd lose the capacity to follow my truck on the off chance that it were taken. Anybody ready to assist me with this?? 192.168.100.1 192.168.1

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