Third Camera Module Replacement & New Rear Window Leak

[tjonesdfw]

Our '21 crew cab 1500 Denali with 35K miles is back in the shop again for camera issues after having two camera modules replaced over the last 2 years.  When switching from reverse to drive, the center screen will occasionally get stuck on black or an error screen.  The driver side camera will either be solid black, or flicker depending on the day.  Have had two modules replaced since new already.  This time, the dealer claims the rear window is leaking, so they have to re-seal the window and replace the module again.  I knew the '19 and '20s had rear window issues, but thought the '21 had the issue resolved.  Has anyone else gone through this many camera modules?

Edited February 12, 2024 by tjonesdfw

[bennyhop]

On 2/13/2024 at 4:27 AM, tjonesdfw said:

Our '21 crew cab 1500 Denali with 35K miles is back in the shop again for camera issues after having two camera modules replaced over the last 2 years.  When switching from reverse to drive, the center screen will occasionally get stuck on black or an error screen.  The driver side camera will either be solid black, or flicker depending on the day.  Have had two modules replaced since new already.  This time, the dealer claims the rear window is leaking, so they have to re-seal the window and replace the module again.  I knew the '19 and '20s had rear window issues, but thought the '21 had the issue resolved.  Has anyone else gone through this many camera modules? geometry dash scratch

 

I am having the same issue. Did you find the solution?

Edited February 21, 2024 by bennyhop

[tjonesdfw]

They swear the rear window was leaking on the module this time... not sure why they didn't look into that when it was replaced the two times before.  They did a hatchet job resealing the rear slider (sealant all over the back window, filthy headliner and truck interior, scratched rear window) and replaced the camera module AGAIN.  So far the camera functions work as they should, but time will tell, as I hear once a rear slider starts leaking it just continues to leak despite multiple repair attempts.