Confused about Wireless Car-Play

[KinkyDuramax]

I have a refreshed Denali. Wireless Carplay seems to be a hit-or-miss. I have BT/Wifi on my iPhone. The truck seems to connect automatically 8/10 times and for those 2 times that it doesn't I have to reboot the infotainment OR just unpair, and repair the iPhone. (This can take a few minutes and it's frustrating). Now, in my other refreshed Sierra (Elevation) I generally just plug in manually with a cable and never have those struggle bus issues. 

 

Am I missing something here to why it seems to not see it sometimes, and other times it does? Both iPhone and the truck are on the latest versions. I have no problems going wired, but I'm just trying to understand how in the world this can work and not at the same time. It's frustrating when you're trying to get somewhere and it just doesn't projection automatically. 

 

Anyone else experience these weird bugs/problems? 

[GMCustomerService]

On 5/7/2024 at 10:49 AM, KinkyDuramax said:

I have a refreshed Denali. Wireless Carplay seems to be a hit-or-miss. I have BT/Wifi on my iPhone. The truck seems to connect automatically 8/10 times and for those 2 times that it doesn't I have to reboot the infotainment OR just unpair, and repair the iPhone. (This can take a few minutes and it's frustrating). Now, in my other refreshed Sierra (Elevation) I generally just plug in manually with a cable and never have those struggle bus issues. 

 

Am I missing something here to why it seems to not see it sometimes, and other times it does? Both iPhone and the truck are on the latest versions. I have no problems going wired, but I'm just trying to understand how in the world this can work and not at the same time. It's frustrating when you're trying to get somewhere and it just doesn't projection automatically. 

 

Anyone else experience these weird bugs/problems? 

We are sorry to hear you are experiencing these concerns with your Wireless CarPlay and would like to investigate further. Please send us an email to [email protected]. Be sure to include your Username and Forum name in the subject line with additional details. We look forward to hearing from you. 

[Mike Duhaime]

Multiple updates on infotainment system. ask for:

#22-NA-142: Radio Software Version W164 – Multiple Updates - (Nov 9, 2023)

Radio Software Version W164 – Multiple Updates   THERE MAY BE EVEN MORE UPDATES

[ShortMag]

I’m 2 weeks in to a 2024 Sierra. CarPlay has been real buggy for me. I’ve done a hard reset on the infotainment system to fix it twice now.