2023 with P0562 error and Service transmission Now, unable to shift soon

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I went to hop in my truck this afternoon and immediately on the Drivers Information Center it read the message "Service Transmission Now, unable to shift soon" after I started it up. The truck let me move forward and back in the parking lot just fine and I immediately restarted the truck and the message came back on the screen. When I got home which is about a 20 minute drive, I shut the truck down and immediately restarted it and the message was no longer displayed at startup. 

 

I pulled my OBD2 reader and it gave the code P0562 - Powertrain System Voltage Low as a pending fault. I unfortunately only have a basic OBD2 adapter through the torque app so I can't check body codes and things of the such.

 

I let the truck sit for about an hour in the driveway and restarted it a few times with no error on the drivers instrument cluster but this time the P0562 code was listed as active through the torque app.

 

Not once did a check engine light come on nor did I have any difference in shift pattern on my truck.

 

Leading up to this I put my truck into 4WD HI mode (I only have a single speed transfer case) on my way into work since it was snowy and a bit icy on the streets and had no issue on my drive in. I forgot to switch the truck back to 2WD mode when I shut it down and worked my shift. When I came back out it was still in 4WD HI and gave that error about not being able to shift soon.

 

Has anyone had a similar experience? I found a service bulletin https://static.nhtsa.gov/odi/tsbs/2022/MC-10212919-0001.pdf for the 2022 that indicates a potential rub on the wire harness between the PCM wires that run along the driver side of the engine just above the valve cover. I visually looked at them and don't see anything at quick glance that looks worn and it was totally dry in the engine bay. I did have service done a year ago where the data line between the PCM and the transfercase control module was giving high resistance and needed to be soldered and taped back up but had no issues all year with it. I also have a upgraded alternator and brand new battery that's only a few months old so power issues from that are not a concern.

[silveradosid]

engine and transmission ?

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5.3L 10 speed

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Does anyone have the exact parameter range for the P0562 code? What voltage range is acceptable?

[silveradosid]

there was a recall on the alternator cable having excess glue on the positive cable that would trigger that code

[jlivy]

clear codes first

12.4v - 12.8 v at the battery with everything off.

13v - 15 v running with no accessories on. 

 

read codes after. pay attention if its current/not current. and if there is any systoms codes with it

 

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13 hours ago, jlivy said:

clear codes first

12.4v - 12.8 v at the battery with everything off.

13v - 15 v running with no accessories on. 

 

read codes after. pay attention if its current/not current. and if there is any systoms codes with it

 

thank you! The battery was holding great voltage at rest, never lower than 12.7V, with the engine running and being cold outside the high output alternator would maintain a voltage around 15.2-15.6v. The only voltage issue I noticed is when the truck would shut the engine off with auto stop enabled and my voltage would get to 11.9v with the engine off and would drop to 8.6V for a millisecond when it would crank the engine to get me going again then would go back to 14.8-15.6v of power.

[Jeff5]

Hello,

 

I have the exact same issue on my 2023 Chevy Silverado 1500. It happened about 3 months ago and the dealership changed the gear shift control module. Now throwing the same error, no check engine light, and OB2 showing a P0562 code. Anyone found a root cause for this scenario?

 

 

[Frankielozano214]

Mines done this few times. I heard it happens if  it something to do with shifter not sure what but mine hasn’t said it in while (seen the msg like 4 different times) usually goes away quick wasn’t sure if it had something to do with my truck being super lifted on big tires or not