Touch Screen Unresponsive

[revrnd]

2024 2500 HD w/ LT trim. This morning the screen has become unresponsive to my touch. Also the volume/power knob, doesn't do anything. Volume and preset controls work on the steering wheel. 

 

I had been using Google Maps w/ Android Auto. The Sirius XM songs are correctly displayed.

 

When I touch the Android Auto (or any other 'button) on the screen, nothing happens.

 

Have I disabled something or is it deeper than that?

 

I will be by the dealer tomorrow.

Edited December 18, 2024 by revrnd

[newdude]

16 minutes ago, revrnd said:

2024 2500 HD w/ LT trim. This morning the screen has become unresponsive to my touch. Also the volume/power know, doesn't do anything. Volume and preset controls work on the steering wheel. 

 

I had been using Google Maps w/ Android Auto. The Sirius XM songs are correctly displayed.

 

When I youch the Android Auto (or any other 'button' on the screen, nothing happens.

 

I've I disabled something or is it deeper than that?

 

I will be by the dealer tomorrow.

 

 

 

Press and hold the call hang up button on the steering wheel for 15 seconds.  This will perform an infotainment reset/reboot.  

[revrnd]

2 hours ago, newdude said:

 

 

 

Press and hold the call hang up button on the steering wheel for 15 seconds.  This will perform an infotainment reset/reboot.  

 

My original post was during a lunch stop. When I came back out to the truck, everything worked OK.

 

But thank you for the tip!