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Repair Question - Sunroof "Module"


dantheman39

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Posted

2001 Chevy Tahoe LT

 

Took truck in because sunroof would not close all of the way. It was diagnosed as a "sunroof module" which was explained to me as an electronic component that was basically the brains of the sunroof.

 

When I picked up the vehicle after repair, they told me that upon further diagnosis they had acutally replaced the track assembly, not the electronic module.

 

Here is what was on my bill:

 

Part# 19120488 "Module" - @973.88

Labor - @ 443.00

 

Notes on ticket: "Replaced Sun Roof Track Assembly and reinstalled headliner - tested good after repair"

 

Was I charged correctly for this repair or did they forget to remove the electronic module charge and add the track assembly charge instead? Is that part# 19120488 "module" an electronic component or is that the track assembly? (I would have asked them but the service people were all gone already when I picked up the vehicle)

 

 

Thanks!

 

-- Dan H.

Posted

Wow, you would have to be kidding me! $1416 for a sunroof fix!!!!!!!!!!!!!!!! You could have installed an entire new full length sun roof for that price!

Posted
Wow, you would have to be kidding me! $1416 for a sunroof fix!!!!!!!!!!!!!!!! You could have installed an entire new full length sun roof for that price!

 

gee thanks... that makes me feel MUCH better about it :driving:

Posted
Wow, you would have to be kidding me! $1416 for a sunroof fix!!!!!!!!!!!!!!!! You could have installed an entire new full length sun roof for that price!

 

gee thanks... that makes me feel MUCH better about it :driving:

 

 

 

What were you thinking???? They really took you for a long ride on that one!!!! Boy, they SAW you coming from a mile away!

 

You didn't stop and think "geeeee....maybe I should get a second opinion?"

Posted
Wow, you would have to be kidding me! $1416 for a sunroof fix!!!!!!!!!!!!!!!! You could have installed an entire new full length sun roof for that price!

 

gee thanks... that makes me feel MUCH better about it :banghead:

 

 

 

What were you thinking???? They really took you for a long ride on that one!!!! Boy, they SAW you coming from a mile away!

 

You didn't stop and think "geeeee....maybe I should get a second opinion?"

 

 

Wow give the guy a break......... :(

  • 2 weeks later...
Posted
2001 Chevy Tahoe LT

 

Took truck in because sunroof would not close all of the way. It was diagnosed as a "sunroof module" which was explained to me as an electronic component that was basically the brains of the sunroof.

 

When I picked up the vehicle after repair, they told me that upon further diagnosis they had acutally replaced the track assembly, not the electronic module.

 

Here is what was on my bill:

 

Part# 19120488 "Module" - @973.88

Labor - @ 443.00

 

Notes on ticket: "Replaced Sun Roof Track Assembly and reinstalled headliner - tested good after repair"

 

Was I charged correctly for this repair or did they forget to remove the electronic module charge and add the track assembly charge instead? Is that part# 19120488 "module" an electronic component or is that the track assembly? (I would have asked them but the service people were all gone already when I picked up the vehicle)

 

 

Thanks!

 

-- Dan H.

 

 

Anyone Please?!?! Making this even more fishy, I got a letter in the mail from the dealership letting me know that my "module" has arrived and that I can schedule service whenever I am available...

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