Dead Battery...

chess24 · December 3, 2007

so i woke up this morning for work and got ready, and went to start my truck , via remote start. And i got nothing out of my truck. At first thinking, no way my $*%&% battery is not dead. but then, I said to myself, it probably doesnt work because of all the frost. So i finished packing my lunch and grabbed my stuff and headed out the door. sure enough, dead battery. What a great start to my monday....

I know when i drove last yesterday i didnt leave anything on. and i checked that this morning to make sure my dome light, lights, etc switches werent on.. and they werent.

Anyone else having bad batteries. ?????

VMax2007 · December 3, 2007

so i woke up this morning for work and got ready, and went to start my truck , via remote start. And i got nothing out of my truck. At first thinking, no way my $*%&% battery is not dead. but then, I said to myself, it probably doesnt work because of all the frost. So i finished packing my lunch and grabbed my stuff and headed out the door. sure enough, dead battery. What a great start to my monday....
I know when i drove last yesterday i didnt leave anything on. and i checked that this morning to make sure my dome light, lights, etc switches werent on.. and they werent.

Anyone else having bad batteries. ?????

Even if you had left something on, it should not have happened since you have battery run-down protection. There is a TSB for this issue, all that is required is a re-flash of your PCM. Call your dealer.

Kaptain · December 14, 2007

This happens to me almost once a week. GRRRRRRRR

Time to make that phone call.

pm26 · December 14, 2007

I do not have the remote start, but no dead batteries either (2 years and counting). Could that remote start have a lot to do with this? Maybe a high quality Chinese made remote start module was installed in these trucks? Remember, mode gadgets is better. Who cares about quality?

superjim · December 14, 2007

Even if you had left something on, it should not have happened since you have battery run-down protection. There is a TSB for this issue, all that is required is a re-flash of your PCM. Call your dealer.

Anybody know what the TSB number is for this?

Jim from Texas

jrrod2004 · December 16, 2007

here is the number and the description of the TSB (Also posted in the Wiki) ( http://www.gm-trucks.com/forums/index.php?...icle&id=387 )

Document ID# 1906362

2007 Chevrolet Silverado - 2WD

Subject: Service Update for Inventory and Customer Vehicles-Battery Rundown-Expires with Base Warranty #07033B - (02/15/2007)

Models: 2007 Cadillac Escalade, Escalade ESV, Escalade EXT

2007 Chevrolet Avalanche, Silverado, Suburban, Tahoe

2007 GMC Sierra, Yukon, Yukon XL

THE SERVICE PROCEDURE IN THIS BULLETIN HAS BEEN REVISED TO ADDRESS VEHICLES WITHOUT A DRIVER INFORMATION CENTER (DIC) AND POWER DOOR LOCKS/WINDOWS, AND A CONDITION WHERE THE ODOMETER READING DISPLAYS METRIC UNITS INSTEAD OF ENGLISH UNITS.

DISCARD ALL COPIES OF BULLETIN 07033A, ISSUED FEBRUARY 2007.

TECHNICIANS MAY EXPERIENCE SLOW PERFORMANCE USING THE TIS2 WEB APPLICATION WHEN REPROGRAMMING THE VEHICLE TO CORRECT THE CONDITION. TECHNICIANS MAY NOTICE THE SLOWER APPLICATION PERFORMANCE FROM MID-MORNING UNTIL LATE AFTERNOON.

TO ASSIST IN IMPROVING PERFORMANCE AND REDUCE PROGRAMMING TIME, IT IS RECOMMENDED TO COMPLETE THE BULLETIN PROCEDURE ON CUSTOMER VEHICLES FIRST. VEHICLES IN INVENTORY SHOULD BE PROGRAMMED DURING OFF PEAK HOURS IF SLOW PERFORMANCE IS EXPERIENCED.

Purpose

This bulletin provides a service procedure to reprogram the body control module (BCM). On these vehicles, and under certain conditions such as operating the radio with the engine off, the battery can become discharged, preventing engine start-up.

This service procedure should be completed as soon as possible on involved vehicles currently in dealer/retailer inventory and customer vehicles that return to the dealer/retailer for any type of service during the New Vehicle Limited Warranty coverage period.

Vehicles Involved

A list of involved vehicles currently in dealer inventory is attached to the Administrative Message (US) or Dealer Communication (Canada) used to release this bulletin. Customer vehicles that return for service, for any reason, and are still covered under the vehicle's base warranty, and are within the VIN breakpoints provided below, should be checked for vehicle eligibility in the appropriate system listed below.

Year

Division

Model

From

Through

2007

Cadillac

Escalade

7R100158

7R350607

2007

Cadillac

Escalade ESV

7R136311

7R350603

2007

Cadillac

Escalade EXT

7G100001

7G274360

2007

Chevrolet

Avalanche

7G100002

7G274351

2007

Chevrolet

Silverado

71500002

71606869

7E500001

7E513617

7F500001

7F500145

7G500016

7G506215

7Z500001

7Z549763

2007

Chevrolet

Suburban

7G100004

7G274344

7J100041

7J318223

7R136280

7R350609

2007

Chevrolet

Tahoe

7J100002

7J318216

7R100001

7R350613

2007

GMC

Sierra

71500001

71606870

7E500003

7E513603

7F500004

7F500140

7G500017

7G506220

7Z500002

7Z549756

2007

GMC

Yukon

7J100040

7J318228

7R100040

7R350611

2007

GMC

Yukon XL

7J108390

7J318203

7R137014

7R350599

Important: Dealers are to confirm vehicle eligibility prior to beginning repairs by using GMVIS. Not all vehicles within the above breakpoints may be involved.

Service Procedure

Important: Technicians may experience slow performance using the TIS2 web application when reprogramming the vehicle to correct the condition. Technicians may notice the slower application performance from mid-morning until late afternoon.

To assist in improving performance and reduce programming time, it is recommended to complete the bulletin procedure on customer vehicles first. Vehicles in inventory should be programmed during off peak hours if slow performance is experienced.

Important: The calibration numbers required for this service procedure are programmed into control modules via a Techline Tech 2® scan tool and the Techline Information System (TIS) terminal with the calibration update. Use TIS 2 Web version 2.0 for 2007 (available on 02/04/07) and on TIS DVD version 2.0/2007 or later, that was mailed to dealers on 02/14/2007. If you cannot access the calibration, call the Techline Customer Support Center at 1-800-828-6860 (English) or 1-800-503-3222 (French) and it will be provided.

Notice: Before reprogramming, please check the battery condition to prevent a reprogramming error of any of the modules due to battery discharge. Battery voltage must be between 12 and 16 volts during reprogramming. If the vehicle battery is not fully charged, use jumper cables from an additional battery. Be sure to turn off or disable any system that may put a load on the battery, such as automatic headlamps, daytime running lights, interior lights, heating, ventilation, and air conditioning (HVAC) system, radio, engine cooling fan, etc. A programming failure or control module damage may occur if battery voltage guidelines are not observed.

The ignition switch must be in the proper position. The Tech 2® prompts you to turn ON the ignition, with the engine OFF. DO NOT change the position of the ignition switch during the programming procedure, unless instructed to do so.

Make certain all tool connections are secure, including the following components and circuits:

• The RS-232 communication cable port

• The connection at the data link connector (DLC)

• The voltage supply circuits

DO NOT disturb the tool harnesses while programming. If an interruption occurs during the programming procedure, programming failure or control module damage may occur.

DO NOT turn OFF the ignition if the programming procedure is interrupted or unsuccessful. Ensure that all control module and DLC connections are secure and the TIS terminal operating software is up to date.

Tech 2 Pass-Thru Method for the Body Control Module (BCM)

1. Verify that there is a battery charge of 12 to 16 volts. The battery must be able to maintain a charge during programming. Use an additional jump battery if necessary.

• If the vehicle will not start, test and charge the battery. Refer to SI for battery testing and charging information, if required.

• If the battery will not hold a charge, replace the battery. Do NOT replace the battery unless it can’t be charged or a leak and/or physical damage is present.

2. Connect the Tech 2 to the vehicle and the TIS terminal.

3. Turn the ignition to the ON position with the engine OFF.

4. After all warning chimes inside the vehicle have stopped, turn on the Tech 2.

5. On the TIS terminal go into SPS Programming.

6. Select Pass Thru programming.

7. Follow instruction on the TIS terminal. When you get to the Supported Controllers screen.

7.1. Scroll down in the top box and select BCM (Body Control Module).

7.2. In the lower box select Normal.

7.3. Select Next.

Important: Vehicles without the Driver Information Center (DIC) and power door locks/windows will have two calibrations from which to choose. A selection is requried before you can select NEXT. Select calibration 25814828. Do not select calibration 25788372.

8. Select NEXT when the calibrations screen displays.

9. Follow on-screen prompts until programming is completed.

10. When programming is complete.

10.1. Turn off Tech 2.

10.2. Turn the ignition switch to the OFF position.

11. Wait 30 seconds.

12. Turn the ignition switch to the ON position with engine OFF.

13. Turn on the Tech 2.

14. Go into diagnostics and check for DTC codes.

15. Clear all codes.

Important: Failure to successfully reprogram the BCM may result in the odometer displaying mileage in metric units instead of English units. To reset the odometer to display mileage in English units, remove the 10 amp fuse from the underhood BEC. Do not reinstall the fuse for 5 minutes.

Important: After reprogramming the body control module (BCM) the driver information center (DIC) will display tire pressure values as dashes. Do not perform the Tire Pressure Monitor Reset procedure. The Remote Control Door Lock Receiver (RCDLR) will update the instrument cluster with tire pressure values during the next driving event. The vehicle must reach a speed of 40 km/h (25 mph) in order for the RCDLR to update the display.

Claim Information

For vehicles repaired under this service update, use:

Labor Operation

Description

Labor Time

Y0152

Reprogram BCM

0.4

Add: Test & Charge Battery

0.2

Add: Test & Replace Battery

0.4

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.

WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION

Document ID# 1906362

2007 Chevrolet Silverado - 2WD

jfm1982 · December 17, 2007

My bat on my NNBS died the other morining. I drove it too the dealship after i got it started.. They keeped it over might.. Tested the battery... said that there was no problem.

redvett · December 17, 2007

Why did you go through all the trouble to charge & go to the dealer when a phone call would have gotten a rollback and the dealer couldn't have said no problem. GM would have paid for it.

My bat on my NNBS died the other morining. I drove it too the dealship after i got it started.. They keeped it over might.. Tested the battery... said that there was no problem.

CASEY1 · December 17, 2007

Does anyone know if this TSB applies to 2008 models also. My Sierra Denali has done the same thing. Dealer had it for 2 days; they said they could not find any problem. Thanks.

jfm1982 · December 17, 2007

Why did you go through all the trouble to charge & go to the dealer when a phone call would have gotten a rollback and the dealer couldn't have said no problem. GM would have paid for it.

My bat on my NNBS died the other morining. I drove it too the dealship after i got it started.. They keeped it over might.. Tested the battery... said that there was no problem.

Next time it happends they will get a call and come and get it. We had a big snow storm that morining. i did called onstar and they told me 2 1/2 hours before then could come and get my truck.. i was pissed off... so i just bosted it

xharleyguyx · January 8, 2008

Same thing happened to me twice, very upset truck has 4000 miles on it and has been back to dealer 5 times, 1st time stibilatrac light,2nd lower seat cushion,3rd 4 wheel drive inoperative happened during snow storm (when I needed it of course),4th and 5th no start dead battery dealer says it has done all tsb's, are they just incompetent? Have had it with truck, This is my first chevy and probably my last,any one have a suggestion

redvett · January 8, 2008

Same thing happened to me twice, very upset truck has 4000 miles on it and has been back to dealer 5 times, 1st time stibilatrac light,2nd lower seat cushion,3rd 4 wheel drive inoperative happened during snow storm (when I needed it of course),4th and 5th no start dead battery dealer says it has done all tsb's, are they just incompetent? Have had it with truck, This is my first chevy and probably my last,any one have a suggestion

You think other MFR's dont have issues your kidding your self.

pm26 · January 8, 2008

Yes, others have issues too, but let's face it. As a result of so many electronic devices being incorporated into these vehicles, and given certain failure rate of each, it seems inevitable that they will be more problematic than simpler vehicles. Mercedes Benz is experiencing a significantly higher rate of claims and repairs, mainly due to electronic modules. Some vehicles are so complicated that they do not even attempt repairs, but replace entire modules, which are priced ridiculously high. I wonder what happens after the warranty expires?

I had a '95 Nissan V6 4x4 pickup with a 5 speed manual transmission and a manual transfer case lever. Never had a 4WD system failure in 10 years of ownership. I am not so sure about the electronic transfer case in my present truck. Would I prefer a manual transfer case for its simplicity? Absolutely. I am not too lazy to push the lever.

Let's see: tire pressure monitoring, automatic climate control, electronic transfer case, heated seats, heated steering wheel, rainsense wipers, navigation system, DVD player, power sunroof, remote start, electronically controlled auto transmission, are all nice to have but they come at a price. Not just higher purchase price, but lower overall vehicle reliability price.

jfm1982 · January 19, 2008

Well guys it happened again... Go to start the truck this morning with the remote. Nothing.. Battery dead again. Nothing was left on. This time I called road side assistance. Took about 1 hour and they came and boosted the truck.

¸

Anyone else having problems with there sierra?

I know if i bring it to the dealer Monday AM they will say that they cant find anything wrong.

sceptre · January 19, 2008

Well guys it happened again... Go to start the truck this morning with the remote. Nothing.. Battery dead again. Nothing was left on. This time I called road side assistance. Took about 1 hour and they came and boosted the truck.
¸

Anyone else having problems with there sierra?

I know if i bring it to the dealer Monday AM they will say that they cant find anything wrong.

i've had my 06 sierra for about 4 months now and it has happened to me once when i did not have the truck running for a couple days.