Oem Navigation Repair

[flyingdutchman]

My 2004 OEM Touch Screen Navigation is having a hard time reading the disc. Sometimes it will work for a hour or two and other times it will not work at all. The message I get is " Cannot read disc. Check if disc is dirty or scratched ( which it is not ) I remember reading somewhere that there was a repair facility in Pennsylvania. If anyone has a trusted repair facility ( preferred NY but will use a recommended one ) I would appreciated it. Thanks

[Fyrcaptain]

Your dealer may have a list of "approved" service facilities for the nav radio.

[flyingdutchman]

Recently, my stock Touchscreen Navigation Unit began acting up. It would not read the disc at startup, or if it did work, would stop working and give a “cannot read” disc error. After a little internet research among different truck forums, I came upon a few companies that received good reviews and do factory repairs.

 

H+R Auto Radio

153 York Road (Rt 263)

Warminister, PA 18974

(215) 672-7400

 

United Radio

5705 Enterprise Parkway

East Syracuse, NY 13057

(800) 448-0944

 

Model Electronics

615 East Crescent Ave

Ramsey, NJ 07446

(800) 433-9657

 

Specmo Enterprises

1200 E Avis Drive

Madison Heights, MI 48071

(800) 545-7910

 

Now for pricing:

H+R - Does not do Navigation Repairs

United Radio - $600 Flat fee

Model Electronics - $575 Flat fee

Specmo - $35 up to $600 based on what is needed to be replaced

 

I sent my unit to Specmo. In my case, it was the CD Carrier Tray $160 plus $8 to ship back. The warranty is 12 months 12,000 miles. So far it has been six weeks with no problems.