Wheel Well Liners

[lsuguy]

waiting is not the problem. Talked with FedEx customer service advocate this morning. She said it was time for the shipper to file a claim.

Now the problem, can't call gmparts direct, no phone #. I have emailed them and gave them the case # and ask them to file a claim. Haven't gotten a response but it is Saturday.

I just can't see how FedEx could lose the package. Package was scanned when left Winston Salem, NC and no other scans show up and no transfers, straight shot to Greer, SC FexEx facility.

Has anyone else had a problem and had to get gmpartsdirect to file a claim?

 

I've ordered a few things from them and never had anything lost. It does take a little longer to deliver but I always received everything. And tracking is usually up to date

[2016 Sierra Owner]

They don't always follow a "straight shot" every time. I just mailed a package to Canada from Atlanta and it went through Miami Florida of all places. LOL Give it till Monday and see if it shows up.

[Retrofitter]

Matt,

I've had packages do the same thing but the difference is the FedEx customer service person told me it was a straight shot with no transfers and also told me to contact shipper to start a claim.

[MB2008LTZ]

Just ordered 2 sets from GMPartsDirect.com one set for myself and one set for a friend. Paid $160.64 with shipping for both sets, that $80.32 per set. My dealer wanted $130 just for one set.

[sam92lx]

sorry for the bad pics...iphone.

 

[ferris209]

waiting is not the problem. Talked with FedEx customer service advocate this morning. She said it was time for the shipper to file a claim.

Now the problem, can't call gmparts direct, no phone #. I have emailed them and gave them the case # and ask them to file a claim. Haven't gotten a response but it is Saturday.

I just can't see how FedEx could lose the package. Package was scanned when left Winston Salem, NC and no other scans show up and no transfers, straight shot to Greer, SC FexEx facility.

Has anyone else had a problem and had to get gmpartsdirect to file a claim?

 

Here's the dealership that owns gmpartsdirect.com

 

http://www.flowchevroletwinstonsalem.com/

 

I had a problem before and emailed Mr. Flow himself, he resolved it, quick, fast, and in a hurry. Great guy from what I could tell.

[terzmo]

waiting is not the problem. Talked with FedEx customer service advocate this morning. She said it was time for the shipper to file a claim.

Now the problem, can't call gmparts direct, no phone #. I have emailed them and gave them the case # and ask them to file a claim. Haven't gotten a response but it is Saturday.

I just can't see how FedEx could lose the package. Package was scanned when left Winston Salem, NC and no other scans show up and no transfers, straight shot to Greer, SC FexEx facility.

Has anyone else had a problem and had to get gmpartsdirect to file a claim?

 

Here's the dealership that owns gmpartsdirect.com

 

http://www.flowchevroletwinstonsalem.com/

 

I had a problem before and emailed Mr. Flow himself, he resolved it, quick, fast, and in a hurry. Great guy from what I could tell.

 

 

 

cancelling the credit card payment always gets their attention....then order through a friend

[madxmike]

Just went ahead and ordered a set from GMPartsDirect.com for 81.78

[bigboyblue]

thanks to this thread, i realized my dealer forgot to put mine in when it was delivered. Called them up, took 15 minutes to put a set of these in. truck looks even cleaner with them.

[Retrofitter]

GmPartsDirect is taking care of the problem with lost shipment.

 

 

"Thank you for your order with GmPartsDirect.com. I apologize that your order was lost in transit. We have reordered the wheel liner package once they arrive to our facility we will reship the package to you. You will receive an email containing your new FedEx tracking number."

[madxmike]

Well this is kinda of a bummer just got this email from gmpartsdirect.com Part Number 19166676: Back Ordered (Part is on national backorder with GM, GM does not currently have an ETA for the part to be released. hmmm what to do now wait or try to find them someplace else

[Retrofitter]

Received my wheel well liners today. They were shipped June 15th.

Mike,

If FedEx finds the first set they lost and returns them to GMPartsDirect, maybe you'll get them.

Nevermind. I just re-read your last post. Different part #, mine was GMC.

[oldmann]

GmPartsDirect is taking care of the problem with lost shipment.

 

 

"Thank you for your order with GmPartsDirect.com. I apologize that your order was lost in transit. We have reordered the wheel liner package once they arrive to our facility we will reship the package to you. You will receive an email containing your new FedEx tracking number."

 

 

Backorder again! Man, when are they going to figure it out?

[madxmike]

lol I wonder how long the backorder will take ?

[Stex]

These things seem to be catching on. I bought my Sierra CC in April 09 and had dealer order/install before I drove it off the lot. The dealer did not even know about them!! Several guys at the dealership then ordered them for their trucks!!