Jump to content

Service 4wd message?

skeeterzx
 Share

Recommended Posts

skeeterzx Enthusiast

skeeterzx

Posted
  • Author
Posted

Update: Truck has been at dealership since last Monday trying to get the service 4wd message to stay off. Service advisor called and said they ordered new sensors and put them on yesterday and truck would be ready today. I called to see when I could pick it up, and advisor said tech went for a drive this morning and put truck into 4wd and it would not come back out, so they are gonna try different programs to try and see if they can get the truck back into 4wd. When do you guys say enough is enough, they've had my truck 3 desperate times, and over 20 days, and I'm not sure when I will get it back? I fish bass tournaments and have lost entry fee's cause I don't have a truck to pull my boat with, can't load up my atv and go ride. Just frustrating

  • Like 1
  • Replies 86
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Popular Days

Popular Posts

chuckwi11
chuckwi11

Had one right after they did the transfer case recall. It came on after getting above 35 mph and would not reset. They reflashed the recall software and haven't seen it since. Maybe the recall will

skeeterzx
skeeterzx

Dropped truck off at the dealer again today for the same problem. The tech called me and said they were gonna keep my truck a few days and try and track the codes that have been stored. He did say t

chuckwi11
chuckwi11

Hey guys... ask your tech how many of this recall the dealership has completed. The reason I say this is that the technician that did mine revealed that he missed one of the final steps and it caused

Posted Images

00Silverado4x4 Senior Enthusiast

00Silverado4x4

Posted
Posted

Check your state's lemon laws, if this is the 3rd attempted fix for the same problem you may be able to get the vehilce "lemoned" out so you can move on and get a vehicle that works for you.

thomas44 Enthusiast

thomas44

Posted
Posted

Update: Truck has been at dealership since last Monday trying to get the service 4wd message to stay off. When do you guys say enough is enough, they've had my truck 3 desperate times, and over 20 days.Just frustrating

Thanks for the updates. The more I hear about this, the longer I'm going to wait before ever going back to the dealer for a recall. I still get the "Service 4wd message" every day or so but the truck works fine in 4 wd so I merely dismiss the message and carry on. I'm just too afraid to bring it back to the dealers and have them do the same thing to my truck that they have done to yours. It only has 1200 miles on it so imo there is no reason to start ripping everything under the sun apart trying to fix a problem that did not exist until I brought it in for the recall the first time.

14SLTZ71 Enthusiast

14SLTZ71

Posted
Posted (edited)

Don't understand why dealers just don't try the recall updated tune again. It works for some.,

Because they are not going to get reimbursed by GM when they have to write up a new work order to do it again. They only get reimbursed to perform the recall once.

 

Edit: I know it's a stupid excuse but unfortunately it's the truth for the lower volume dealerships

Edited by 14LTZZ71
  • Like 1
Libertas Enthusiast

Libertas

Posted
Posted

Because they are not going to get reimbursed by GM when they have to write up a new work order to do it again. They only get reimbursed to perform the recall once.

 

Edit: I know it's a stupid excuse but unfortunately it's the truth for the lower volume dealerships

 

That's not true. They can just run it as a Regular transaction, and not a recall. They will still get paid .3 for reprogramming the transfer case control module.

14SLTZ71 Enthusiast

14SLTZ71

Posted
Posted (edited)

 

That's not true. They can just run it as a Regular transaction, and not a recall. They will still get paid .3 for reprogramming the transfer case control module.

whats not true? and what will be the reason for the reprogram, "you screwed up and didnt do it right the first time"

 

Edit: I am by no means saying that they shouldn't reprogram it and do it correctly the 2nd time.

Once you close the ticket saying that the recall has been performed you can't go back and say your performing the recall again and expect to get reimbursed for it.

I guess you could manipulate the system and write it up the ticket as a regular transaction saying that you had to reprogram for a different reason (but just don't include anything about the incompetence on the part of your service techs to perform it correctly and then check it before allowing the vehicle to be picked up by the owner), because that part GM won't reimburse you for.......

Edited by 14LTZZ71
Libertas Enthusiast

Libertas

Posted
Posted (edited)

whats not true? and what will be the reason for the reprogram, "you screwed up and didnt do it right the first time"

 

Edit: I am by no means saying that they shouldn't reprogram it and do it correctly the 2nd time.

Once you close the ticket saying that the recall has been performed you can't go back and say your performing the recall again and expect to get reimbursed for it.

I guess you could manipulate the system and write it up the ticket as a regular transaction saying that you had to reprogram for a different reason (but just don't include anything about the incompetence on the part of your service techs to perform it correctly and then check it before allowing the vehicle to be picked up by the owner), because that part GM won't reimburse you for.......

 

What I'm saying is, if the recall has been performed, and people are getting service 4wd messages, then they reprogram the transfer case control module (pretty much same this as the recall) and it is submitted as a regular transaction. So to say, they won't do it again because they won't get paid for it is false.

Edit to add: There is currently as Preliminary information bulletin describing multiple service 4WD messages, and engineering is currently looking for a solution. Until then, dealers are to perform the TCCM reprogram.

Edited by Libertas
14SLTZ71 Enthusiast

14SLTZ71

Posted
Posted (edited)

What I'm saying is, if the recall has been performed, and people are getting service 4wd messages, then they reprogram the transfer case control module (pretty much same this as the recall) and it is submitted as a regular transaction. So to say, they won't do it again because they won't get paid for it is false.

Edit to add: There is currently as Preliminary information bulletin describing multiple service 4WD messages, and engineering is currently looking for a solution. Until then, dealers are to perform the TCCM reprogram.

From my experience, when they did mine the first time it was done incorrectly and I got the service 4WD message, so when they did it again correctly the 2nd time I have never got this message again.

So you are saying the fix is to keep reprogramming the transfer until it is done correctly and the 4WD message no longer appears, and just keep charging it to a regular transaction so you get reimbursed for it. Wow, ok then.

Edited by 14LTZZ71
  • Like 1
Nosdog2 Enthusiast

Nosdog2

Posted
Posted

My truck is at the dealership today with this exact problem. I just had the transfer case recall done about 2 weeks ago and this message started right after that.

 

Guess I will be surprised as to what comes out of it, and what they find is wrong with it.

Nosdog2 Enthusiast

Nosdog2

Posted
Posted

*Update* They called late and said they were replacing a sensor on the transmission. Part is supposed to be in today.

 

I am curious which part it is, I guess I will check the invoice.

skeeterzx Enthusiast

skeeterzx

Posted
  • Author
Posted

Mines still at the dealership, the sensors they put on last week didn't fix it. They ordered some new parts to put on and see if that will fix it. Today is day 25 they have had my truck trying to fix not shifting into 4wd and 4wd service messages. I'll just be glad when I can get my truck back.

thomas44 Enthusiast

thomas44

Posted
Posted

One would think that GM would have caught on by now. It seems that after the recall was performed the false "Service 4wd" messages began appearing. My dealer wants me to bring mine back in because they say that certain codes will have been set and they will know where to go from there.

There is just no way that I'm going to let them touch mine because besides the spurious message, the truck runs fine and I can shift into 4wd without a problem.

 

If I let them screw around with it who knows what else they will do.

  • Like 1
Nosdog2 Enthusiast

Nosdog2

Posted
Posted

**update again** The dealer is telling me that the problem stems from my footwell lights I installed and the jumper wire I used to hook into the domelights is causing the issue. Basically charging me $200 for labor since "I caused the problem"

 

Does this sound legit?? The dome light and xfer case on the same circuit?

14SLTZ71 Enthusiast

14SLTZ71

Posted
Posted

**update again** The dealer is telling me that the problem stems from my footwell lights I installed and the jumper wire I used to hook into the domelights is causing the issue. Basically charging me $200 for labor since "I caused the problem"

 

Does this sound legit?? The dome light and xfer case on the same circuit?

 

Doesn't sound logical but then again, nothing surprises me anymore with these trucks.

  • 3 weeks later...
thomas44 Enthusiast

thomas44

Posted
Posted

Update............

 

Brought mine back last week and they agreed to reflash the software before taking anything apart.

 

Well, things went well for a week, no more "service 4wd message" but then yesterday I did get another one. The dealer has been more than fair, the truck runs well, no problems with the 4wd so I'll just wait until my next service call or oil change before bringing it back to further explore the message and codes.

 

Unless of course, if I really do encounter a 4wd problem.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Latest Articles

  • Posts

    • unit731
      Aftermath of Repair of Leaking Brake Line

      By unit731 · Posted

      Thanks for response. Leak was right under drivers seat or thereabout.   Had checked by other mechanics and have read other information.   The solution can be a tad complicated and replacing multiple parts And with some.  The issue was still the same.   The brakes do work.   Just that the pedal is softer and goes further down.  But the brakes do work. 
    • Grumpy Bear
      The Peckish Synapse

      By Grumpy Bear · Posted

      Breaking News!    I'm going to tell you that I'm going to tell you.  Then I'm going to tell you what I'm going to tell you.  Then I'm going to tell you.  Then I'm going to tell you what I told  you.  Then I'm going to tell you what I'm about to tell you on the other side of the break.  Then we're going to break. Then I'm not going to tell you what I told you I was going to tell you.  But I'll tell you something else that is Breaking News just coming to the desk that everyone reported on yesterday.  Then I'll tease a human interest telling I'll get to on the other side of a larger break. Then I'll tell you one item in 20 seconds and go back to an even longer break. Longest break of the night.  Then I'll tell you a fluff piece that takes 10 seconds and sign off into a three minute break while you wait for the next 30 minutes of rinse and repeat on the local news.    In al you'll get about 12 minutes of something, 5 minutes of which is worth hearing in a 30 minute show and 18 minutes of advertising at a sound level twice as loud as the news.    Of course you can switch to cable news and hear 12 different people tell the same four stories in much the same format as the Network News for 20 hours of which the majority will be advertising.  And four hours of late night Specials about things you wonder why you stayed up to listen to. Half of which will be repeats.....   OR you can go for a drive  
    • Afennell19
      Audio Dampening and quiet

      By Afennell19 · Posted

      Did you ever figure this out? My 2022 Trail Boss, and now my 2026 LT did this from time to time.  I believe it was more connected to Android Auto and my phone being the cause. Maybe try going for a drive, sans cell phone.... and see if it happens? 
    • Afennell19
      2026 Sierra 1500 Denali - Sound upgrade?

      By Afennell19 · Posted

      I have a 2026 Silverado LT, the non bose as well.  Upgrading the door speakers is pretty straightforward. You could honestly go to walmart, or Auto Zone/ O Reilly and get a set of 6x9s for the front, and 6.5s for the rear. You do also have to get some adapters for each, but they are like $10 a pair on Amazon. Then some plug and play harnesses that are about $10 a pair on Amazon as well.  And I would also suggest a 10 pack of the Amazon Basics sound deadening. Slap that all around the speakers and on the open metal of the inside of the door. And your golden.   I am currently doing this with my Silverado. Although I am having a bit of trouble because I am snooby I guess and bought some Alpine S2 S69c's which are 2 way components and I am having to wire from the door up to the dash....  Having never installed speakers before, its taking me just a bit to get everything correct. But if you dont buy expensive component speakers, and just some $40-$50 door speakers. You will DRASTICALLY improve the sound over these stock paper cone junk speakers. I thought my Silverado had an issue with the radio/ sound for a while.  Come to find out.  The stock speakers are just THAT SH*TTY   I cannot wait to have some decent sound in the truck   What did you end up doing?
    • newdude
      Parking Brake - Automatic Engagement Questions

      By newdude · Posted

      Its all automatic based on yaw sensor data.  If enough incline is detected, it engages.   My recommendation though would be to disengage it before driving off and not let it auto disengage by touching the gas pedal.  The HD trucks use the same setup as prior years, the drum in hat park brake.  But now with an electric actuator.  If you drive off repeatedly over time, it can torque the park brake shoes and can also prematurely wear them out.           Electric console shift will set the park brake on flat ground too.  Pretty sure they've got it programmed to activate every time.  

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...