Jump to content

Service 4wd message?

skeeterzx
 Share

Recommended Posts

krellheat Enthusiast

krellheat

Posted
Posted

Besides replacing the transfer case module, which probably did not need to, they replaced terminal 9 on X1 connector.

 

An explanation of the cause is X1 connector had no terminal drag on terminal #9 which results in transfer case control module internal failure (code C0392 sympton 8).

I think they fixed it.

  • 2 weeks later...
  • Replies 86
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Popular Days

Popular Posts

chuckwi11
chuckwi11

Had one right after they did the transfer case recall. It came on after getting above 35 mph and would not reset. They reflashed the recall software and haven't seen it since. Maybe the recall will

skeeterzx
skeeterzx

Dropped truck off at the dealer again today for the same problem. The tech called me and said they were gonna keep my truck a few days and try and track the codes that have been stored. He did say t

chuckwi11
chuckwi11

Hey guys... ask your tech how many of this recall the dealership has completed. The reason I say this is that the technician that did mine revealed that he missed one of the final steps and it caused

Posted Images

thomas44 Enthusiast

thomas44

Posted
Posted (edited)

Update: Dealer found loose wires on the TCCM. After tightening all connections I haven't had a single 4wd service message since. It's been over a month and a half now and it's been perfect. They tried reprogramming it several times but that never worked on mine.

 

Still kind of strange that the problem began the very next day after the reprogramming, but I guess that in hindsight it was a coincidence.

 

Hats off to my dealer, they were very professional in solving a rather frustrating problem without taking the transmission apart or changing hardware. Now I have a wonderful truck once again and it runs great.

Edited by thomas44
thomas44 Enthusiast

thomas44

Posted
Posted

Besides replacing the transfer case module, which probably did not need to, they replaced terminal 9 on X1 connector.

 

An explanation of the cause is X1 connector had no terminal drag on terminal #9 which results in transfer case control module internal failure (code C0392 sympton 8).

I think they fixed it.

 

After reading your post I went back and checked the work order on mine to see what other details were available. The same code was set as on yours (code 0392 symptom 8 )

Blizzard721 Enthusiast

Blizzard721

Posted
Posted

My 2014 is stuck in 4 hi and has been reprogrammed to no avail. It has a code C0398 and GM is saying the cold is the issue! Seriously???? Now I drive around in 4 wheel drive all the time destroying my front end on dry pavement and getting horrible gas mileage! But hey...a fix may come some day when the weather warms up! I guess I bought a summer model!

krellheat Enthusiast

krellheat

Posted
Posted

Blizzard722 demand that the harness be checked for pins making contact. My dealer took time to check the harness. Bring it back and check with yout BBB for your state's lemon law.

elviswas Enthusiast

elviswas

Posted
Posted

i just had my tranfer case reprogram u have to leave it in 2wd when parked ensure it has engged or it will triggure an error code no fix for it yet

GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted

My 2014 is stuck in 4 hi and has been reprogrammed to no avail. It has a code C0398 and GM is saying the cold is the issue! Seriously???? Now I drive around in 4 wheel drive all the time destroying my front end on dry pavement and getting horrible gas mileage! But hey...a fix may come some day when the weather warms up! I guess I bought a summer model!

 

Hi Blizzard,

 

We understand why this is concerning to you and would be happy to contact the dealer on your behalf for additional research. Feel free to send us a PM if this is something of interest.

 

Sincerely,

 

Eddie A.

GM Customer Care

  • 2 weeks later...
lowercanada Enthusiast

lowercanada

Posted
Posted

Having this issue on my '14 Sierra too. Just started today, 6 days after having the transfer case recall done. Mine seems to be stuck in 4hi. Hopefully gm gets this sorted out.

 

 

Sent from my iPad using Tapatalk

BAVPS New Member

BAVPS

Posted
Posted

Seems my ongoing problem of the Suburban shifting into 4w Hi all by itself and then being stuck there has so far been solved but not before at least 4 trips and many different "flashes" to the stupid computers that GM seems to think are needed for this process. On the last trip in I was told that GM had FINALLY announced a recall using yet another, different flash file.

 

They also replaced the "clunky" drivers seat but still have yet to replace the entire sunroof. This is apparently the only fix they have developed for the problem of not being able to close the sunroof when going about 55-60 or faster. Anyone else tried to close your sunroof while traveling on a freeway? The system that causes the roof to stop and backup when something or someone is caught in the way can't pull the wind deflector down so it stops and reopens. Just great!! There are other electronic problems happening. I'm tired of driving a computer.

  • 3 weeks later...
Michel GMC Enthusiast

Michel GMC

Posted
Posted (edited)

I've been having a service 4WD message appearing on my 2014 Silverado. Since they have made that software update for the transfer case, it is the second time the message has came on. Now not only that I need to bring the truck in for the sixth time, every time I bring it in my wife has to take time off her work (can't drive as I had neck surgery). Now to top things up, the other day a "Faulty engine power" message showed up and all this with less then 10,000 KM on the vehicle. According to my dealer, apparently this message is due to a faulty throttle body oxygen sensor.

Edited by Michel GMC
krellheat Enthusiast

krellheat

Posted
Posted

I had the 'fix' performed in December and all was well until yesterday. Using 4x4 on the sude roads of New Hampshire friday and saturday. Temps warmed up from 0F to 26F by night time. Going out to dinner, temps dropped to teens and then it threw the code 'service 4 wheel srive'. Today it has clearsd itself and was able to get to normal 2 wheel drive for the 100 mile return to home trip.

 

I assume its reset because the indicator light is lit for 2 wheel drive and can cycle through all drive and 4x4.

putz173 Enthusiast

putz173

Posted
Posted

same issue with 2015 canyon

 

park it in auto on a cold night, service 4x4 message, stuck in 4hi, take it to gm, relearn tccm...take it home park it and error is back (cold night again)

 

will have to try the park it in 2wd trick till gm can figure it out

krellheat Enthusiast

krellheat

Posted
Posted

I had the 'fix' performed in December and all was well until yesterday. Using 4x4 on the sude roads of New Hampshire friday and saturday. Temps warmed up from 0F to 26F by night time. Going out to dinner, temps dropped to teens and then it threw the code 'service 4 wheel srive'. Today it has clearsd itself and was able to get to normal 2 wheel drive for the 100 mile return to home trip.

 

I assume its reset because the indicator light is lit for 2 wheel drive and can cycle through all drive and 4x4.

Picked up the truck and was told there were no codes stored. The tech stated that these kinds of codes clear from memory after a certajn number of key starts. I asked how many but he did not know.

 

"If you going to pee on my leg, do not tell me its raining". This was the fourth documented visit.

  • 1 year later...
Dokken New Member

Dokken

Posted
Posted

Hope this fix works for you too. 2014 Silverado stuck in 4WD Auto (as indicated on the selector, but felt more like 4WD Hi while making U-Turns).

 

1. I switched the key to ON position (engine off) 2.Turned the knob to 2WD position, I pulled the connector marked J3 under dashboard (module close to the gas pedal)

3. The truck shifted to neutral by itself and seconds later the light on the knob was showing 2WD selected and voilà.

 

My connector was easy to pull and this maybe the source of my problems. Hope this helps.

 

Cheers!

  • 2 months later...
switta Enthusiast

switta

Posted
Posted

took mine in today for the service 4wd message dealer called and said it is the wire harness and they are replacing it and had it in stock so they must be finding out it is a wiring problem if they had it in stock .

 

Dave

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Latest Articles

  • Posts

    • XY74
      Roll up bed cover experiences

      By XY74 · Posted

      I have a Retrax pro that I first had on my 2020 chevy and transferred it to my current GMC.  It stays in the garage most of the time, so hard for me to judge it's long term weather resistance.  It still works perfectly, been very durable.  It doesn't see oil patch usage, but it's not a mall queen.  It keeps most things mostly dry (small leaks) and the security of it is enough to slow someone down but not keep them out for long.  I would buy one again, it works for me.     
    • fm2176
      New to Me 2010 SLE (Quirks, Issues)

      By fm2176 · Posted

      Thanks to the convenience of Amazon, I was able to get a few things done to the truck today.  I installed Carquest Premium oil and air filters with five quarts of Mobil1 High Mileage 10-30 along with a quart of Pennzoil Platinum 5w-30 I already had.  The latch for the flip up center console lid was broken so I replaced it along with the power mirror switch.  I found my push retainer assortment this morning and reattached the plastic under the bumper and it was only held on with a few screws and retainers.  Then I programmed a new remote keyless entry fob so I can lock my dog in the truck when I take her out with me (I've got to keep the air going for her since it's been in the 100s).  Finally, I ordered some LED interior bulbs and replaced the reading lamps.  The front lights are working fine while one of the back lights only works intermittently and the other not at all.   While under the truck, I found the source of at least one of the noises: the sway bar links need replacing.  I ordered a set of Suspension Dudes links with Code Red bushings.  Never heard of them, but they're made in the USA and have decent reviews.  While making yet another Amazon order, I went ahead and added a set of front tow hooks.  I went with red, since that's the color of the sway bar link and bushings and it should look decent enough on a black and chrome truck.  Speaking of which, it doesn't bug me much, but the passenger side mirror has a chrome cap while the driver side doesn't, so eventually I'll make them match one way or another.  Oh, and I ordered a $20 TPMS reset tool.  No idea if it will do anything for my sensors but it was cheap and will work for the Ford Transit Connect as well.     For tradition's sake, I ordered a new oil change wrench.  I kept the Snap-On 9/16"x15mm GM wrench I bought when I was 18 in the 2006 GMC from the time I bought that truck until the truck was lost.  While I was tempted, there's no need to spend $80 for a new SO wrench, or even $50 with shipping for a used one on Ebay.  I just bought a Duratech 15mm extra-long ratcheting wrench to do the job as needed.  It works, and if I like that wrench enough, I'll buy the set.  
    • Another JR
      Multigate electrical problem

      By Another JR · Posted

      The recall is for exactly this issue - those drain holes combined with the limited environmental capability of the tailgate electronics card inside the tailgate were a problem. The “safety issue” was the potential for the tailgate to spontaneously open, but all kinds of tailgate misbehavior can occur from water contamination of that control card.    There is no real fix yet. The initial recall just disabled the tailgate. Later, when parts became available, they would replace bad parts with new parts of the same bad design. My dealer is going nuts because the few times I let them get their hands on my truck, my tailgate is off due to a slide-in camper installation. They really want to cut my tailgate wires, but I won’t give them the chance. I will let them get their dirty hands on it when a real fix (redesign) is available.  My tailgate, which works just fine with sealant plugging the drain holes, will remain safe in a dry storage crate until then.  
    • JakeD
      Tire fitment

      By JakeD · Posted

      Yes your absolutely right, I been looking at the 4 inch BDS one and it acutely states you can use the stock 20’s just not the 17’s or 18’s, I also didn’t realize that with my 275/60r20 stock wheels I’m already running 33 inch diameter wheel setup lol so I can just run my stock wheels and tires atleast to start.
    • davester
      Tire fitment

      By davester · Posted

      I would expect that to be lift-kit dependent.  If the kit has interference issues w stock wheels, then the kit/manufacturer should indicate that somewhere.

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...