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Onstar made radio quit working

Realmc1969

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Realmc1969 Enthusiast

Realmc1969

Posted
Posted

so im letting my onstar expire in my 15 sierra. Today listening to Xm onstar comes in with an automated message about my expiration. When it's finished my xm was tuned to 0 instead of the channel I was on. It will not let me tune it now. The fm radio won't work, hands free calling won't work. I spin the tune dial for any radio fm/xm and none of them will change he station or produce sound. Anybody had this issue? Called onstar and they told me to take it to the dealer because I seem to have a hardware issue even though it happened immediately when they buzzed in

RhinoGuy Enthusiast

RhinoGuy

Posted
Posted

so im letting my onstar expire in my 15 sierra. Today listening to Xm onstar comes in with an automated message about my expiration. When it's finished my xm was tuned to 0 instead of the channel I was on. It will not let me tune it now. The fm radio won't work, hands free calling won't work. I spin the tune dial for any radio fm/xm and none of them will change he station or produce sound. Anybody had this issue? Called onstar and they told me to take it to the dealer because I seem to have a hardware issue even though it happened immediately when they buzzed in

Mine did this yesterday. I pressed the on star buttons on the mirror and the radio started working again

I think it was the left mirror button that fixed it

ewbldavis Enthusiast

ewbldavis

Posted
Posted

Nice. Probably trying to scare you into subscription. Those Sirius/XM people are ridiculous with trying to get you to re-up.

SkiDooNick700 Enthusiast

SkiDooNick700

Posted
Posted

I had a similar experience on Saturday. Left my house in the morning to go to the coin op car wash. The OnStar message comes on saying it's going to expire soon. The message stopped after it repeated a couple times, but I couldn't take control of the FM radio again. I got to the car wash, turned off the truck, opened the door, closed the door to simulate me getting out. The radio screen just stayed on. I tried re-starting the truck, no difference. Radio still not working. I tried pushing the OnStar button but it did nothing. It was flashing green the entire time.

 

So I got out of the truck and started washing it (radio screen still on even though key is out). When I finished washing and got back in, the radio screen was off. Turned on the ignition and the radio came on and was functioning normally. OnStar light stopped flashing green. It was weird.

  • 2 weeks later...
Cefudge New Member

Cefudge

Posted
Posted

Mine just did the same. Didn't know where the message was coming from so I started punching buttons. I noticed there was a playback bar similar to a MP3 player. That disappeared and then everything quit working. I'm thinking on sat may have been pushing an update.... The green light was flashing. About 20 minutes later solid green light and everything works just fine. My message was about features.....could have been a standard on hold message during the update. Who knows

BigBadSierra Senior Enthusiast

BigBadSierra

Posted
Posted

Wait until it expires then you get "This Vehicle is connected to Onstar with limited Services" everytime you start the truck.

 

I seriously considering a FORD!!!!!!!!!!!!! Thanks ONSTAR!!!!!!!!!

kp52 Enthusiast

kp52

Posted
Posted

Just call onstar and tell them you no longer agree with their terms of service. You will lose the phone/internet app and the green light will go out, no more ads and the onstar system will be deactivated.

jdg24 Enthusiast

jdg24

Posted
Posted

Mine did this yesterday. I pressed the on star buttons on the mirror and the radio started working again

I think it was the left mirror button that fixed it

Ditto here. Mine did same thing yesterday and this is what I did to remedy.

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