USB's in center console

51 stovebolt · February 12, 2017

My plug works, just the usb's I did read enough to find out that it is somewhat of a common problem. Was just hoping it was a fuse or something did not want to waist a day at the dealership but should be under warranty.

rangerhgm · February 12, 2017

I checked mine and they are the same as yours. I have the front 40-20-40 front seat .

I have bucket seats with the full console to the dash

JimCost2014 · February 15, 2017

Jim, just curious what have your issues been with using your dealership for warranty issues? I'm in my 3rd Silverado and have had a few: phone call, appointment, drop truck off, fixed 100% in anywhere from 30 minutes to a couple of hours. End story. I guess I'm one of those whose is afraid I'll start ripping stuff apart and make things worse like a couple others have mentioned....

No real bad experiences, just know how the warranty process works. Take the truck in, hope that it makes the "noise", have them say yes or no if they heard it. A part like this will never be in stock, so they will either try to keep the truck or set up an appointment to come back at a later date to replace it. I am 20 miles from the dealership, which is not a big issue, but for me the cost of the part is far less than the vacation time I have to use to make it work to have it replaced. Plus I like to know how things work and what the "guts" of the truck looks like.

51 stovebolt · February 17, 2017

O.K.

USB update..

I knew this would happen. (lol) appointment was for 9:am, arrived right at 9:am. Service advisor comes out and checks me in. After about .5 hrs. he comes out and says We can get the USB's from another dealer here in town will take about 2 hrs. "hhmmmm'" I'm sure it will be no more but we will just say 2 hrs. says the service adv. O.K. I'm thinking its an hour drive home and another hr. back so its a wash I'll wait. So I'm waisting time talking to salespeople looking around on the lot etc... So about noon I'll check back and see what's up. Find salesmen and inquire about my truck. He says they should be finished, checks into it and find out that the part is not here yet.(wow) So at this point I tell him I need a loaner, "sure sir no problem" so I get the car, go eat and drink a rita. I show up back to the dealer @ 2:45 pm asks the girls at the desk is my truck ready ? looks it up , "yea sir it shows complete just waiting on the keys and paperwork". after 15 minutes of waiting for keys and paperwork I have had enough and decide to leave. 3:pm was my limit because of traffic and since the car has no tole tag and the beltway is tag only (no cash) I refused to get stuck in the I-45 traffic. I head home and just as I get almost home a little over halfway .. ding ding ding !! I get a text that my truck is ready!! exactly 1 hr. after they tell me it's ready and waiting for keys and paperwork!! At this point not really ticked at the delay in the repair because I know things happen, delivery's get delayed etc... just didn't want to spend the day at the dealer over usb's. but what does irritate me is that it took 1 hr. from complete to getting paperwork and keys ?????

maalna2 · February 17, 2017

So I have a question. The truck I bought had no console or center seat. I was able to get a seat with the USB and harness. I put it in last night and I have power to the USB but the radio say No Media Available when my Iphone is hooked up. Anyone know where I need to look to make sure all the connection from the seat to radio are together and tight?