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Door lock "sticking"

Euclid537
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Euclid537 Enthusiast

Euclid537

Posted
Posted

Hey guys! I have an issue with my driver's side door lock... when I use the electric lock/unlock function - it just doesn't go. It works if I manually lock or unlock it, but it seems like either the actuator is running out of juice or maybe there's too much resistance in the mechanism.

 

Before I go blindly tearing things apart, is this an issue that any of you are aware of or have experienced before? Consensus?

 

Thanks

Thomcat Senior Enthusiast

Thomcat

Posted
Posted

Same results with engine running as opposed to entry to a parked vehicle? Only driver's door has a mechanical lock which places an additional load on the actuator so a weak battery would show up first on the driver's door lock.

Waterfowler41 Senior Enthusiast

Waterfowler41

Posted
Posted

Just replaced mine, sucks to do but the new door lock actuator makes a world of difference

 

 

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Ventilator Senior Enthusiast

Ventilator

Posted
Posted (edited)

My 2014 Double Cab rear passenger door started doing this a couple weeks ago. It will not work with the key fob, or with the door lock/unlock controls on the front doors.

 

The first time I noticed it was when I needed to get in that door. It was stuck in the locked position. Once in awhile it will actually unlock with the other doors, then when you lock it up, it sticks in the up position. This is bad, thinking it's locked. So I have to look every time I lock it now.

 

Just had an oil change at the dealer, and they want $100 just to look at it. I'm thinking this will be a safety recall down the road. If you were to have the child locks on the doors, thinking it was locked, they could actually open the door from the inside. That would not be good. I don't have any grandchildren yet, or anyone that rides back there.

 

I think GM is going to have a lot of complaints on these door lock actuators. It's not like they haven't had this exact same problem on previous models that were recalled back in 2014. My 2014 has 50,000 on it and is 44 months old. Looks like history is repeating itself, and GM doesn't really have a fix for it?

 

I think I'm going to make a formal complaint, for what it's worth.

Edited by Ventilator
Euclid537 Enthusiast

Euclid537

Posted
  • Author
Posted

Thanks! Any idea on the part number?

 

Your gonna need a new door lock actuator. I've seen a few starting to go bad.

 

Good call on the potential recall, Ventilator... To your point, it's pretty dangerous to think your truck is locked when possibly it isn't. I'll try giving the stealership a call to see if they'll hear me out (child locks, car accident accessibility, carjackings, etc) - otherwise it's worth it to me to spend the $100 or whatever it will cost to ensure me and my belongings are safe.

Waterfowler41 Senior Enthusiast

Waterfowler41

Posted
Posted

Drivers door part number 13597536. $41 at GMpartsdirect.com

 

You'll have to remove the vapor barrier, rubber window channel, and then the actuator slides down then along bottom of door and then it pops out.

 

Linkage for locks is a pain but not impossible.

 

Pm me if you have questions. The benefit of a new door lock actuator is the door sounds very solid when it shuts now.

 

Here's what you're up against. 616c4cbe9f614c6ef6c92c9db1b8c9cd.jpg

 

 

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Waterfowler41 Senior Enthusiast

Waterfowler41

Posted
Posted

Oh boy. What do you think, an hour or two?

The linkages took me a while but they are pretty pliable so you can be a little rough. I'd say 2 hrs and you should be all buttoned up

 

 

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Zachlovesfood Enthusiast

Zachlovesfood

Posted
Posted

I can only find them for $85 on eBay. Twice the price what a bummer. Anyone know what the dealership sells them for?

 

 

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Euclid537 Enthusiast

Euclid537

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  • Author
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It looks like the part number you're searching for is different than what I ordered... are you sure the 2500 takes a different actuator?

 

I ordered 13597536 for $52.

Zachlovesfood Enthusiast

Zachlovesfood

Posted
Posted

It looks like the part number you're searching for is different than what I ordered... are you sure the 2500 takes a different actuator?

 

I ordered 13597536 for $52.

I'm definitely not sure haha. I followed the GMPartsDirect vehicle finder and that's the part number it gave me. I don't see why part numbers would be different between 1500 and 2500 series, although I would bet left and right actuators are different part numbers. But ultimately it looks like I should go to the dealership to confirm part numbers and pricing.

 

 

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Euclid537 Enthusiast

Euclid537

Posted
  • Author
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I'd just give them a call - ask for the parts department.

 

I called my local dealership today and expressed my concern about the safety impact of this kind of an issue. They said there isn't a recall so they can't do anything about it... then they gave me a 1-800 number to call GM. :happysad:

Heavy 5.7 Enthusiast

Heavy 5.7

Posted
Posted

 

I called my local dealership today and expressed my concern about the safety impact of this kind of an issue.

If this is the vehicle that had the system in it I would check for damaged/compromised wiring before just blindly throwing all kinds of parts at it.

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