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GM Quality Survey


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Posted

 

For me, having worked at a dealership and knowing what these surveys are about, it ain't about them giving a shit about your issues just FYI.

 

That's exactly what I said. This is about them assessing the initial quality of the vehicle FROM the factory. I mean dude....do what you want, but they will take the feedback seriously. You just may not see it or hear about it. It may take a generation or 2 of trucks for them to make changes. And I'm not talking about programming changes for transmissions here. Fill it out, don't fill it out, I could give a toss.

Posted

Yet you seem so emotional about my decision. Warranty claims are used to track mechanical changes needed in the manufacturing process. This survey is just about ratings, that's it. Ever heard of JD Power, or any other that publishes ratings? Get out your feelings bro.

 

That's exactly what I said. This is about them assessing the initial quality of the vehicle FROM the factory. I mean dude....do what you want, but they will take the feedback seriously. You just may not see it or hear about it. It may take a generation or 2 of trucks for them to make changes. And I'm not talking about programming changes for transmissions here. Fill it out, don't fill it out, I could give a toss.

Posted

 

Your thoughts?

ROFL.....right there.....you asked our thoughts, I gave mine....yet you don't agree....but still asked, then you get emotional and defensive because it's clear to me, and others you didn't understand what they wanted..... As for JD Power.....VERY familiar with them. I will say for the last time....INITIAL QUALITY.....they want to see if the God damned factory got it right........you asked for thoughts....you got them....don't be so emotionally in trying to defend your thoughts of our thoughts. ;-)

Posted

ROFL.....right there.....you asked our thoughts, I gave mine....yet you don't agree....but still asked, then you get emotional and defensive because it's clear to me, and others you didn't understand what they wanted..... As for JD Power.....VERY familiar with them. I will say for the last time....INITIAL QUALITY.....they want to see if the God damned factory got it right........you asked for thoughts....you got them....don't be so emotionally in trying to defend your thoughts of our thoughts. ;-)

 

:nonod: have a great day!!

Posted

...

I also disagree with your position on the 8sp transmissions. There have been a few people grousing about them, but they are a very, very tiny majority relative to the 500,000 + units in service. Are there some issues? For sure. But not near as extensive as some folks make them out to be.

 

Then why is it so hard for GM to fix the transmissions of the "very, very tiny majority"?

If it was really only a fraction of the sales with problems, why not just replace the trans with a new one?

The odds should be that the new trans will perform well.

 

so long

j-ten-ner

Posted

 

Then why is it so hard for GM to fix the transmissions of the "very, very tiny majority"?

If it was really only a fraction of the sales with problems, why not just replace the trans with a new one?

The odds should be that the new trans will perform well.

 

so long

j-ten-ner

I'm not in a position to make that call. Perhaps ask GM directly?

Posted

I think the dealer filled it out in my name, using a made up email address. They get $$$ for happy customers at time of sale.

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