Scratches After GM Oil Changes

[BC_Silverado]

I bought my Truck new and it is 3 years old now. I religiously take my truck to GM for oil changes every 6 months. At 1st I started getting scratches on top of my plastic bumper pad. Like rocks in work boots. I then installed a Bull Bar and decided to polish it really good today. Now after having that installed for 1.5 years there are scratches all over my that from like work boots climbing it like F'cken ladder!

Has anyone noticed during basic service or oil changes if these techs climb the trucks like this. Is there a reason to get so deep under the hood. My truck has a level lift. I'm 6 foot and need a step stool to polish the very middle of my hood. 

Go Check your trucks boys and check those top bumper pads for marks/scratches!

 

 

 

 

[B R A D]

I had work done on mine (didn't fix issue, I can imagine everyone's shock) but the tech had to remove steering wheel. Instead of placing something over the door sill he just barrel rolled with his belt buckle scratching the painted surface. Seems to me the majority of these dealerships do not value their customers investments but only their initial purchase.

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[Supreme Pizza]

No one will care about your vehicle as much as you do. The "dealership" doesn't work on your vehicle - some mechanic in their garage does. I never go to repair shops, because I am never happy with the results. I have won several free services for repair shop services - such as tune ups and oil change certificates. I frame them or put them in a scrap book, but I certainly don't redeem them. I do all my own repairs and maintenance, without exception. 

[tnchevy]

Always work on your own vehicle if at all possible, especially something as easy as an oil change.  The problem is that a large portion of mechanics/garages these days do not take pride in their work and could care less about another persons property.  I also own a Jeep GC that had a recall where the headliner had to be removed.  Got the jeep back and the light gray interior was now covered in grease stains.  Had to force them to replace the whole liner.

[Sierra Dan]

I have learned to never Detail mine before taking to the dealer. Especially a black vehicle!

Hood and door fingerprints are everywhere when I pick my truck up after a service.

They do not even use the paper courtesy mats anymore but used to.

I will say the local Nissan dealer service dept. employees use cotton gloves and courtesy mats with my wife's car.

[wforrest08]

Yet another reason to install a forward facing dash cam...

 

Next time take a old bath towel, a Sharpie, and some duct tape with you to the dealer. Stop before pulling in and wrap bath towel around bull bar, secure with tape, write “4 your climbing on my sh!t comfort” or “scratch and dent sale thanks 2 u” or “place your dirty azz boots here” on the towel or a NO STEP sticker, ect. Switch it up every visit see how long it takes for somebody to say something to you, better yet get the camera then do this, we all want to see the look on the grease monkeys face as he reads the towel.

[j-ten-ner]

On 7/29/2018 at 7:18 PM, BC_Silverado said:

..My truck has a level lift. I'm 6 foot ...

I can feel your pain.

But, I'm 5'10" and my truck is stock height. I still have trouble to reach the dip stick or fill oil w/o leaning against the grill or fender.

A 2" level kit on my truck would give me a hard time to reach at all.

When they scratch your truck when it's stock, I'd agree with you. Because GM designed it this way and it's up to the dealership to deal with it.

But a leveled or lifted truck with a bull bar mounted...how is the mechanic supposed to work on it? Off of a ladder and leaning over the bar?

I think that WorkSafeBC (or similar) has a say in that matter, too.

 

so long

j-ten-ner