Infotainment screen light level

[Bobv07662]

Has anyone had the lighting level of the Infotainment screen occasionally not brighten in the daylight or not dim in the evening? Seems only to happen at the first "changover" after first started. After that first cycle/start it works automaticly as it should. When it doesn't brighten or darken as required, I manually cycle the dash brightness toggle till it is visible in the daylight or not blinding at night. Most times it works correctly.

[JKD]

15 minutes ago, Bobv07662 said:

Has anyone had the lighting level of the Infotainment screen occasionally not brighten in the daylight or not dim in the evening? Seems only to happen at the first "changover" after first started. After that first cycle/start it works automaticly as it should. When it doesn't brighten or darken as required, I manually cycle the dash brightness toggle till it is visible in the daylight or not blinding at night. Most times it works correctly.

Sometimes it takes a few minutes for the ambient light detector in the top-middle of your dash to detect the light level at vehicle start-up. I use the remote start feature often and remove the sunshade I use in the front windshield after pressing the start button to run the vehicle. It always takes a few minutes for the instrument/ infotainment brightness to adjust to the ambient light. It’s an engineered delay to prevent excessive dimming cycles when passing under overpasses in daylight and under street lights at night. 

[Bell040]

I have noticed this a few times.  isnt permanent though.

[GMCustomerService]

On 11/29/2018 at 10:40 PM, JKD said:

Sometimes it takes a few minutes for the ambient light detector in the top-middle of your dash to detect the light level at vehicle start-up. I use the remote start feature often and remove the sunshade I use in the front windshield after pressing the start button to run the vehicle. It always takes a few minutes for the instrument/ infotainment brightness to adjust to the ambient light. It’s an engineered delay to prevent excessive dimming cycles when passing under overpasses in daylight and under street lights at night. 

We appreciate your honest feedback in regards to your infotainment screen brightness, Bob. To clarify, have you brought this to the attention of your servicing dealership? We hope to hear back from you soon with an update.

 

Anthony J.

 

 

[Bobv07662]

Anthony, thanks for your interest but during the present holiday season, the Infotainment screen will have to wait till the new year. It did happen again this AM, the next time it comes up I'm going to let it try to correct itself and see how long that takes.

Appreciate your help.

[Z71NY]

This same thing happens to my 19 Z71 almost every day. It’s quite frustrating. Dealer has never heard of it happening. I haven’t scheduled an appointment yet for them to troubleshoot. 

[Z71NY]

When changing from day to night - I can just tap the +\- button down once, and the dash and infotainment go to the appropriate ‘night’ setting. Doesn’t work the other way around though. I drove for almost an hour and it didn’t change to day mode. Also interesting that it doesn’t happen when just going ‘dark’ for a short time like a tunnel or garage. Mine also seems to only do it when starting the truck.   Like if starting it up in the morning after parking it in the dark. If I’m actively driving when the sun goes down, it usually changes over fine. 

[Bobv07662]

Z71NY nailed it. That is exactly what mine does. You can get the darn thing to "wake up" in the morning by turning the light knob to off then back to automatic.

 

The dealer didn't have a clue when I mentioned this to them 6 months ago, but they did suggest I purchase some mudflaps and clearcoat protectant!

 

 

[ILSilverado]

I have the same issue dealer can’t find the problem and there is no TSB so far.

[Franky4246]

On 11/29/2018 at 10:19 PM, Bobv07662 said:

Has anyone had the lighting level of the Infotainment screen occasionally not brighten in the daylight or not dim in the evening? Seems only to happen at the first "changover" after first started. After that first cycle/start it works automaticly as it should. When it doesn't brighten or darken as required, I manually cycle the dash brightness toggle till it is visible in the daylight or not blinding at night. Most times it works correctly.

Did the dealership fix this issue after almost a year?

 

[Bobv07662]

Haven't asked about it since September, but as of then NO.

[dicembre]

 

the screen is washed out when I  back up and I can"t find out how to get some contrast so I can see items better.  No one knows how to adjust the contrast of the image .

[Z71NY]

Anyone else having this issue?  Dealer couldn’t find anything wrong of course.......

[ILSilverado]

It’s a common issue. I had it on my 2019 but it appears to be fixed on my 2020. My Dealer never was able to fix it.

[Z71NY]

11 minutes ago, ILSilverado said:

It’s a common issue. I had it on my 2019 but it appears to be fixed on my 2020. My Dealer never was able to fix it.

Great......