Jump to content

MyLink screen "thinks" it is being touched. Changes things

emeryz28

By emeryz28
in Troubleshooting & Recalls

 Share

Recommended Posts

Ian Whyte New Member

Ian Whyte

Posted
Posted

My 2016btrailblazer is doing the same, sometime i can change things, sometimes i cant, today it called my wife by itself. Nonidea what to do and chevy wants to replace the whole thing for loads of money

  • 1 month later...
Wyatt1963 Enthusiast

Wyatt1963

Posted
Posted

Screen digitizer is bad ~ available online at opuradio.com   

 

https://www.opuradio.com/products/dj080pa-01a-display-with-touch-screen-digitizer-gm-22740886-for-15-16-gmc-yukon-sierra-intellilink-io6-hmi-gps-navigation-chevrolet-silverado-mylink-m#review_box

 

 

I just replaced mine for $300 and about 30-45 minutes

  • 3 weeks later...
JJ72450 New Member

JJ72450

Posted
Posted

Same thing. 2017 Silverado. Checked pig tail under glove box- fixed it for a couple of days. Reset to factory settings- fixed it for a couple of days. Took it to the dealership and they upgraded the software- fixed it for a couple of days. I give up…I guess I’m going to have to get a new freaking screen!!

  • 2 weeks later...
tomhyl1 New Member

tomhyl1

Posted
Posted

I was having same problem with my 2015 LT starting 9/21. Had auto electric shop go thru truck thinking short or grounding problems, nothing was found. replaced hmi 10/21.  started having same issues 5/22. replaced hmi, new one, dealer flashed. Lasted 2 months, same problem. 2 weeks ago, on suggestion, removed touchscreen, took apart and  cleaned ribbon cable  connectors with pencil eraser. So far so good. Going to Parker AZ next week, about 3 hour drive. Will updated when I get back.

  • 1 month later...
Skeeterhawk01 Enthusiast

Skeeterhawk01

Posted
Posted

Yet another info center going wackey.

2017 Silverado. The DIC changes to Radio instead of Speedometer. Change it back with steering wheel TouchPad to Speedometer and then it jumps right back to Radio. The info center screen randomly scrolls thru radio station list. Sometime goes to Navigation screen.

Just started happening and only have 38K miles on the truck.

  • 2 months later...
Wyatt1963 Enthusiast

Wyatt1963

Posted
Posted

This sounds like the digitizer is shorting out and needs to be replaced. 
This is relatively inexpensive on eBay and there are a few threads on this site and “how to”. Videos on YouTube to R & R.

 

 

  • 4 months later...
Mjines6 New Member

Mjines6

Posted
Posted

I have a 16 cooorado, same issue. Almost unusable especially with phone plugged in it calls random people. Even without phone it opens gps and every other app and changes music.

 

 

I cleaned the screen. No cover. All factory. Please help. My morning drive sucks.

  • 4 weeks later...
Daveaj New Member

Daveaj

Posted
Posted

Pretty easy fix. You can buy a new touchscreen digitizer through Amazon for less than an 100 bucks and replace it yourself. There are several YouTube videos that will guide you through it. 
 

IMG_1242.thumb.png.41074ca83b16cb616ec3c276b405fba0.png

  • 2 months later...
20Silverado17 New Member

20Silverado17

Posted
Posted

Digitizer didn’t fix my issue…still doing the same thing…I have replaced the actual screen with one from a wrecked truck after I punched mine 🤣 and then replaced the digitizer on the new radio & still the same thing 🤦‍♂️

Wyatt1963 Enthusiast

Wyatt1963

Posted
Posted

Sorry to hear that and I hope your hand is ok 👌 💪

maybe the ribbon cables?

they are finicky??

 

good luck with this and let us know what you find. 

Daveaj New Member

Daveaj

Posted
Posted

Next step is the HMI module. It's located behind the glove box above the cabin air filter. I would check the cables to it, before changing it. They can come loose. 

  • 4 months later...
2017_Z71 New Member

2017_Z71

Posted
Posted

We have the same problem with our 2017 Colorado. I need a fix before my husband punches the screen! Specifically, what digitiser do l need to buy? 

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Latest Articles

  • Posts

    • Chuck FB
      Software Update

      By Chuck FB · Posted

      I trust you saw the other comment where he knew what he was talking about !. Yes, these darned newer vehicles with all their so smart they are stupid technology, goes and drains the battery down. As you might see my other comment, I installed a Noco 5 battery tender under the hood and at this point still have the cord routed so I have to lift the hood and then plug it in but am typically parked in a garage or a shed so its not risking the engine hood in the wind. That way I am assured or hopefully so of not finding I have a battery drawn down and can't even start the truck and that also damages the battery to draw it down too far. 
    • Chuck FB
      Software Update

      By Chuck FB · Posted

      I guess no surprise my guesses were wrong !, at least now I know if I ever happen to see it grayed out in my own truck as to what is going on.    I never happened to catch my truck with it grayed out, it seemed every time I would test to see if there was an update it never found anything and yet more than once I would check to see if there was an update and there was nothing, then a day later or even that same morning I would drive to town and after more than one engine shut down in town as I did my errands it would pop up that there is an update now ready to install and the only place I have a connection to the internet is at home by wifi so its not as if it grabbed the download while driving. I don't trust these new vehicles due to all the crap they can decide to do while sitting for some days not running and run the battery down so most of the time if I know the truck will sit for a few days I plug in the battery tender I have mounted under the hood and so the only time the truck must have downloaded software was when it was sitting in the garage where the signal is awful but I have that tender plugged in and somehow it managed to download it. I honestly detest all this crap, way to easy to leave a person stranded.    Since I don't trust any of it I don't do the install of the already downloaded software until I get home and sometimes have even sat in the truck to watch what its doing as its going through the process to its conclusion as its not like it is set up that it will tell you the next time you fire up the engine that the update that was initialed actually installed or installed properly. Yes I can go into the updates and see the list. After I go through the install where I feel its safe to do so in case it breaks down as a result, I will plug in the battery tender after the fact to recharge as I don't know how much power its taking just to do the install and that can take a while for it to install. 
    • nfisherman
      Software Update

      By nfisherman · Posted

      Thanks for the reply. All settings were correct and the engine was off, as it was supposed to be. It turned out to be something simple. I took a drive for about an hour. I must have had a low battery without knowing it. The voltage gauge on the display looked ok. At the end of my drive, I shut off the engine and the update prompt came up and it updated normally. It’s ironic because one of the features of the update is a reduction of battery drain. 
    • kickass audio
      Software Update

      By kickass audio · Posted

      when it's greyed out that is it's way of telling you that it's downloading the patch in the background. Eventually it will be fully downloaded and then it will prompt you at ignition shut down to run the update. I highly recommend doing the update once you get home and can run it a few times. I've had several issues with updates not going the first time around and I had to retry the update multiple times in my driveway before it was successful.   Some updates are huge and take awhile to download. You can help it by connecting to your home WiFi and keep the truck on service mode for the ignition and keep it alive for awhile on a battery charger too. There are specs it needs to be in for updating such as a full enough battery charge, no running ignition, etc.
    • Chuck FB
      Software Update

      By Chuck FB · Posted

      I am not techy at all but wondered if you have the truck running but sitting still in park as some functions gray out as soon as the truck is moving. I believe in the settings for updates you can choose for it NOT to update and I wonder by chance if maybe that was chosen before and now it won't allow you to chose to press update, I think that is back in the settings menu where it has all the items one wants on or off etc. Also I assume you have a wifi connection and checked that it has some signal strength, not that it would have anything to do with the grayed out updates choice in that case. What I am thinking out loud of here may be be of no value but thought I would suggest it, sometimes it can be the simplest thing that resolves an issue.  

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...