transfer case rebuild

Bill Gutman · October 30, 2019

well i took my new 2018 1500 silverado in as there were grinding noise and it shifting from hi range to low rang by itself at any speed.well after 1 month it was finally repaired . the dealer said or did nothing other than hand me the keys and said good luck. my truck had less than 5000 miles on it. they said it took so long as the strike was on. is this typical gm service.this was the 25 truck we have purchased from them. what do you think guys.

JimCost2014 · October 30, 2019

33 minutes ago, Bill Gutman said:

well i took my new 2018 1500 silverado in as there were grinding noise and it shifting from hi range to low rang by itself at any speed.well after 1 month it was finally repaired . the dealer said or did nothing other than hand me the keys and said good luck. my truck had less than 5000 miles on it. they said it took so long as the strike was on. is this typical gm service.this was the 25 truck we have purchased from them. what do you think guys.

Welcome to the site.

No, does not seem normal, I would ask them to see the RO invoice just so you know what was done.

If they do not value your loyalty to them, find a new dealer when you buy again.

The prices can be the same everywhere, so customer service really is becoming the deciding factor on purchasing a vehicle nowadays.

newdude · October 30, 2019

44 minutes ago, Bill Gutman said:

well i took my new 2018 1500 silverado in as there were grinding noise and it shifting from hi range to low rang by itself at any speed.well after 1 month it was finally repaired . the dealer said or did nothing other than hand me the keys and said good luck. my truck had less than 5000 miles on it. they said it took so long as the strike was on. is this typical gm service.this was the 25 truck we have purchased from them. what do you think guys.

The strike messed up dealer service all over the US. What does your paperwork say was replaced? It should all be written up on there.