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Contacts from phone not syncing

DavePr
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econometrics
econometrics

Mine hasn’t synced with my iPhone for months. Just stopped a few months back.    I tried everything. Unpair, re-pair, etc etc. When I try to initiate the sync from the truck, nothing happens. W

hotrodz37
hotrodz37

I was having this problem until today. Seems the newest IOS 13.4 update fixed mine. Sent from my iPhone using Tapatalk

Greg G
Greg G

Just picked up a new AT4 HD on May 19/20. $92700(Canadian) truck. Infotainment system sucks balls. My wife and kids listen to me better. Not a happy customer.  

Vicarod Enthusiast

Vicarod

Posted
Posted

I'll see if I can find my invoice.

If I do, I'll post it.

Push them for a new radio. 

Col. Brown Enthusiast

Col. Brown

Posted
Posted

Thank you Vicarod, will do!  They have wanted to me to bring the truck in but this is my busy time and hate to let loose of it.  They give me a loaner but it's just not the same nor does it have my tool box with tools I need occasionally.  I will push for new radio, thanks...

  • 3 weeks later...
GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted
On 4/25/2020 at 8:10 AM, Col. Brown said:

Thank you Vicarod, will do!  They have wanted to me to bring the truck in but this is my busy time and hate to let loose of it.  They give me a loaner but it's just not the same nor does it have my tool box with tools I need occasionally.  I will push for new radio, thanks...

Our team is happy to add an additional layer of support between you and the dealership. If interested, please send an email to [email protected] ATTN:  forum username/GM Trucks with your contact information, VIN, brief description of your concern,  and preferred dealership. We look forward to hearing from you. To learn more about GM's privacy policy, please visit http://bit.ly/2h3ZUnC. 

 

Aleigha W. 

  • 2 weeks later...
Greg G New Member

Greg G

Posted
Posted

Just picked up a new AT4 HD on May 19/20. $92700(Canadian) truck. Infotainment system sucks balls. My wife and kids listen to me better. Not a happy customer.

 

  • Haha 1
Col. Brown Enthusiast

Col. Brown

Posted
Posted

This really is junk!  Mine is consistently inconsistent!!!  More often than not doesn't know what I am saying and asking for!  Previous trucks were so much better!  Comment about wife and kids was too funny...

  • 2 weeks later...
NVPackFan New Member

NVPackFan

Posted
Posted

Recently bought a 2020 Silverado LTZ, I'm having the exact same problem with contacts not syncing. Dealer has tried to fix it, but GM doesn't have an answer. Further, when I'm streaming  Pandora via CarPlay it will suddenly stop playing. Unplugging and reconnecting the cable doesn't help, only shutting down the truck works. This error message sometimes displays: "The operation couldn't be completed (Swift.Sting error 1)."  Anyone have this problem? The new infotainment system stinks.  

ajwineski Enthusiast

ajwineski

Posted
Posted

Having same issue on my 2020 Silverado and having same issue, very frustrating. One time the contact is there, next time it is not.  Only way to get all the contact to show up is to plug in phone and use apple car play, which i dont always like doing.  Hope Chevy gets their act together on this, this should be simple. 

  • 2 weeks later...
  • 2 months later...
cmmeadows87 Enthusiast

cmmeadows87

Posted
Posted

Any further updates on this issue? 19 HC with the same issue today. I was talked to my wife and it showed her number but showed another contacts name. Many contacts were missing also. I “forgot this device” and repaired and that seemed to fix my issue for now. 

Shawn Murphy New Member

Shawn Murphy

Posted
Posted

I have a 2016 Yukon SLT and the IntelliLink constantly drops ONE phone number from my contacts, which happens to be the most frequent number I call.  Started about 4 weeks ago.  I have reset personal data, reset to factory settings, all of them.  Once I pair again, the number is there.  Two hours later, it’s gone.  Drives me insane.  Guess I’ll have the dealership pull their hair out over it.  

  • 2 weeks later...
CopperDropper 805 New Member

CopperDropper 805

Posted
Posted

Add another one to the list! A 2020 GMC 2500HD AT4. The truck itself is great but the "consistent" inconsistencies with the contacts pairing from my iPhone 11 is driving me nuts! This is simply unacceptable from a $70+ K vehicle. I get a lot of positive comments and inquiries about this vehicle, but this synching issue is the one thing I warn potential customers about when they ask about my ownership experience with this vehicle. GM really needs to get their act together on this. 

  • 1 month later...
deolsunny533 New Member

deolsunny533

Posted
Posted

I tried everything. Unpair, re-pair, etc etc. When I try to initiate the sync from the truck, nothing happens. When I try on my phone, the option isn’t there as it should be (and as it is on my wife’s Honda). 
 

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