I hear you over the negativity towards dealerships as some most certainly have earned their reputation and not exactly good reputations either, in either the quality of work done or with outright ripoff tactics and the problem is when one lives in a rural area where there are only so many dealers in a main town and don't have the options that someone who lives in or is surrounded by cities with multiple competing dealer businesses has available to them. Then there are the independent shops and again some can be more on the up and up while some are always waiting to pounce on that circumstance where they can rip the customer a new one and the customer does not realize what just happened was not how it could have gone. And interestingly enough and I don't know if all dealers have the access to genuine parts and a completely different lower line of parts and suspect rebuilt parts but there are certainly dealers that play that game and the customer can be lead to believe they got the genuine part like what came on the vehicle when in fact they got some inferior part that in some cases is extremely failure prone and they know it but they replace it with that junk anyway as that vehicle will come back again with the same issue once again. If one comes across a dealer or independent shop that actually does proper work and stands behind their work if it goes south, that's the shop one certainly wants to associate with.
Spoke to soon. The next day my A/C wasn't getting very cold again. I checked the system, compressor was good, both fans spinning strong. I recharged the system myself using the UV refrigerant, the next day I used a black light and the Schrader valve has failed. Seems like an easy fix, just glad it's not the compressor or the evaporator coil under the dash.
That's kind of how I bought my current truck, not on an oil change, but on a service visit. My Camaro was having recall work performed. Walked over to the sales department with a steak tied around my neck and the rest is history.
No, I didn't sell the Camaro. Yes, I was already looking for a truck. They wanted to move my mid-optioned LT to make room for '26's. It had been on the lot for ~100 days already. It was an unpopular config for the loan and lease buyers. The sales department was thrilled to have someone, anyone, interested in buying something.
As for dealer service, I worked for a car dealer as a kid. Wouldn't ever take my car to a dealer to have the oil changed. Just as you can get decent service and work, you can also get really sloppy work. Oil change techs are usually young ones who just learned how to turn a wrench. It doesn't pay well. It's high volume production work, move cars through as fast as possible. As the saying goes, if you want it done right, do it yourself. So I do just that.
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