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OEM wireless Charging on 2022 Silverado LTZ

homermacleod
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homermacleod Enthusiast

homermacleod

Posted
Posted (edited)

When I first picked up the truck, the wireless charging would not work with my phone (Google 6 Pro).  Over the next few days, I put my phone on the charger and it would work occasionally.  For the last week, it has been working (although it charges very slow).  Yesterday, it stopped charging my phone again.  After playing with it for a while, I found that the charger will not charge my phone if the battery gets low (30 to 40%).  If I turn off the phone when the battery is low and drop it on the charger, the charger will start working again.

 

Is anyone else experiencing problems with their wireless charging?

Edited by homermacleod
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RedLT
RedLT

Work around for wireless Android Auto charging/depleting issue is to connect it with USB cable, this method will top off the battery while using Android Auto. Another option is to install the BoostAut

RedLT
RedLT

hmmm 🤔.. Infotainment system = Android. Maybe the wireless charger is made by Google.

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  • 2 months later...
cranetek74 Enthusiast

cranetek74

Posted
Posted

I have new refreshed 2022 AT4 and both of my phone wont charge on the wireless pad, they start charging then stop, does that a couple times then fails with an orange triangle on the screen. 75k on a truck and the tech dont work. anyone else find a fix?

jaxcam02 Enthusiast

jaxcam02

Posted
Posted (edited)

Do you have a phone case that may be potentially interfering. My refresh charging pad works just fine, even with my case.

Edited by jaxcam02
jaxcam02 Enthusiast

jaxcam02

Posted
Posted

I know on samsungs you have to have the wireless charging turned on on your phone. Did you check to see it is turned on in settings >  battery and device care > battery > more battery settings > fast wireless charging?

GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted
22 hours ago, cranetek74 said:

I have new refreshed 2022 AT4 and both of my phone wont charge on the wireless pad, they start charging then stop, does that a couple times then fails with an orange triangle on the screen. 75k on a truck and the tech dont work. anyone else find a fix?

This is certainly not what we like to hear, cranetek74.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your 2022 AT4. To do so, please send an email to [email protected] with ATTN: cranetek74/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s privacy policy, please visit https://www.gm.com/privacy-statement.html.
 
Privacy Statement | General Motors
Your privacy is important to General Motors. This Privacy Statement addresses the personal information GM collects and how GM handles that personal information.
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  • 1 month later...
Snuggles New Member

Snuggles

Posted
Posted
On 9/2/2022 at 8:12 AM, cranetek74 said:

Confirmed Wireless Fast Charging is on. so not sure whats going on.. I guess a appointment at dealer is needed?

 

On 9/2/2022 at 8:12 AM, cranetek74 said:

Confirmed Wireless Fast Charging is on. so not sure whats going on.. I guess a appointment at dealer is needed?

I have the same issue with 2022 sierra Denali, I had a 2020 At4 and never had a issue , it’s very frustrating cause you have to remove your case and then make sure it is in the exact place or it won’t charge, then it charges realy slow , spent $99thousand on a sub standard truck even though it is supposed to be a step up from the AT4 

Snuggles New Member

Snuggles

Posted
Posted

I have the same issue with 2022 sierra Denali, I had a 2020 At4 and never had a issue , it’s very frustratingcause you have to remove your case and then make sure it is in the exact place or it won’t charge, then it charges realy slow , spent $90 thousand  on a sub standard truck even though it is supposed to be a step up from the AT4 

very disappointed 

cranetek74 Enthusiast

cranetek74

Posted
Posted
16 hours ago, Snuggles said:

I have the same issue with 2022 sierra Denali, I had a 2020 At4 and never had a issue , it’s very frustratingcause you have to remove your case and then make sure it is in the exact place or it won’t charge, then it charges realy slow , spent $90 thousand  on a sub standard truck even though it is supposed to be a step up from the AT4 

very disappointed 

Snuggles,

Start a case with your dealer, the more exposure this get the faster they will come up with a fix or generate a list of non compatible phones, but in todays technology there should be any non compatible phones.

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