OEM wireless Charging on 2022 Silverado LTZ

[homermacleod]

When I first picked up the truck, the wireless charging would not work with my phone (Google 6 Pro).  Over the next few days, I put my phone on the charger and it would work occasionally.  For the last week, it has been working (although it charges very slow).  Yesterday, it stopped charging my phone again.  After playing with it for a while, I found that the charger will not charge my phone if the battery gets low (30 to 40%).  If I turn off the phone when the battery is low and drop it on the charger, the charger will start working again.

 

Is anyone else experiencing problems with their wireless charging?

Edited July 1, 2022 by homermacleod
Add more info

[Transient]

Is this a 2022 LTZ LTD (same body style as 2019-2022) or the new 2022.5?

[homermacleod]

It's the refreshed model

 

[cranetek74]

I have new refreshed 2022 AT4 and both of my phone wont charge on the wireless pad, they start charging then stop, does that a couple times then fails with an orange triangle on the screen. 75k on a truck and the tech dont work. anyone else find a fix?

[jaxcam02]

Do you have a phone case that may be potentially interfering. My refresh charging pad works just fine, even with my case.

Edited September 1, 2022 by jaxcam02

[cranetek74]

I do have a case but i removed it and it still didn't work, What type of phone are you running? Friend Iphone worked just fine.

[jaxcam02]

I still have a Samsung S10. My brothers newer iPhone worked on it too.

[cranetek74]

My S9 and my S22 ultra would not work..

[jaxcam02]

I know on samsungs you have to have the wireless charging turned on on your phone. Did you check to see it is turned on in settings >  battery and device care > battery > more battery settings > fast wireless charging?

[cranetek74]

Confirmed Wireless Fast Charging is on. so not sure whats going on.. I guess a appointment at dealer is needed?

[GMCustomerService]

22 hours ago, cranetek74 said:

I have new refreshed 2022 AT4 and both of my phone wont charge on the wireless pad, they start charging then stop, does that a couple times then fails with an orange triangle on the screen. 75k on a truck and the tech dont work. anyone else find a fix?

This is certainly not what we like to hear, cranetek74.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your 2022 AT4. To do so, please send an email to [email protected] with ATTN: cranetek74/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s privacy policy, please visit https://www.gm.com/privacy-statement.html.
 
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[Snuggles]

On 9/2/2022 at 8:12 AM, cranetek74 said:

Confirmed Wireless Fast Charging is on. so not sure whats going on.. I guess a appointment at dealer is needed?

 

On 9/2/2022 at 8:12 AM, cranetek74 said:

Confirmed Wireless Fast Charging is on. so not sure whats going on.. I guess a appointment at dealer is needed?

I have the same issue with 2022 sierra Denali, I had a 2020 At4 and never had a issue , it’s very frustrating cause you have to remove your case and then make sure it is in the exact place or it won’t charge, then it charges realy slow , spent $99thousand on a sub standard truck even though it is supposed to be a step up from the AT4 

[Snuggles]

I have the same issue with 2022 sierra Denali, I had a 2020 At4 and never had a issue , it’s very frustratingcause you have to remove your case and then make sure it is in the exact place or it won’t charge, then it charges realy slow , spent $90 thousand  on a sub standard truck even though it is supposed to be a step up from the AT4 

very disappointed 

[Juan C Gabrie]

Hello, in Samsung phones try turning off Fast wireless charging.

[cranetek74]

16 hours ago, Snuggles said:

I have the same issue with 2022 sierra Denali, I had a 2020 At4 and never had a issue , it’s very frustratingcause you have to remove your case and then make sure it is in the exact place or it won’t charge, then it charges realy slow , spent $90 thousand  on a sub standard truck even though it is supposed to be a step up from the AT4 

very disappointed 

Snuggles,

Start a case with your dealer, the more exposure this get the faster they will come up with a fix or generate a list of non compatible phones, but in todays technology there should be any non compatible phones.