Dealer Says Steering Box, loss of power steering service esc… no codes

OneKauaiGuy · October 17, 2023

Hello all this is my first post!
I am a first time Chevy owner and 14 months ago or so I purchased a Silverado 1500 RST in beautiful tri-coat pearl with the black badge package and a few other upgrades. I have loved the truck. It’s my daily driver and my work truck. I own a pool service business and I am 3500 miles from reaching the end of my warranty. So putting on 31,500 in 14 months is pretty hardcore on a small island like Kauai. I live in a fairly mountainous area know locally as the deep country. The driveway to my house is rather steep and if it wasn’t for the hill decent button I would have taken out some of my banana trees for sure. So it had been raining for for about 3 days solid and I don’t have covered parking so my truck got fairly pounded by some tropical style rains. One morning I wake up and poof the power steering was out and the service esc was displayed. I managed to get the truck up the driveway and after some major struggles drive it to the dealer. So my dealer says they are out of loaners, and only sub compacts to rent for $24 a day (bargain I guess but lame) and that GM is on strike so good luck on getting parts. I called them today after being in the shop for 4 days trying to get an estimate of time of completion and what the issue was in my truck and the response was steering gear box and it would be 2 to 4 weeks before we may see the part as it is on back order and there is an on going strike. I didn’t say much aside from thank you for the update, but…. I was thinking that they are wrong on the diagnostic. I maybe once heard a whine a few weeks ago but never was it hard to steer and never was there any play, and never was there any clunking sound. A note also would be that my Wi-Fi had additional characters written to the broadcasting name or whatever and my language was changed from English to French then Spanish without doing anything by me and also a few random map light turn on(s). I did check the grounds at the frame on passenger side which looked perfectly good and I also checked the ground at the passenger kick panel and I believe on on the frame at or near the seat all were tight and not corroded and not sitting on top of paint causing lack of ground. Any ideas anyone? Does a steering gear box ever fail this way? I say no… wonder if they have ever looked at the TSB’s.

Edited October 17, 2023 by OneKauaiGuy
Spelling error

OneKauaiGuy · October 17, 2023

Power steering loss service esc.

newdude · October 17, 2023

9 hours ago, OneKauaiGuy said:

Hello all this is my first post!
I am a first time Chevy owner and 14 months ago or so I purchased a Silverado 1500 RST in beautiful tri-coat pearl with the black badge package and a few other upgrades. I have loved the truck. It’s my daily driver and my work truck. I own a pool service business and I am 3500 miles from reaching the end of my warranty. So putting on 31,500 in 14 months is pretty hardcore on a small island like Kauai. I live in a fairly mountainous area know locally as the deep country. The driveway to my house is rather steep and if it wasn’t for the hill decent button I would have taken out some of my banana trees for sure. So it had been raining for for about 3 days solid and I don’t have covered parking so my truck got fairly pounded by some tropical style rains. One morning I wake up and poof the power steering was out and the service esc was displayed. I managed to get the truck up the driveway and after some major struggles drive it to the dealer. So my dealer says they are out of loaners, and only sub compacts to rent for $24 a day (bargain I guess but lame) and that GM is on strike so good luck on getting parts. I called them today after being in the shop for 4 days trying to get an estimate of time of completion and what the issue was in my truck and the response was steering gear box and it would be 2 to 4 weeks before we may see the part as it is on back order and there is an on going strike. I didn’t say much aside from thank you for the update, but…. I was thinking that they are wrong on the diagnostic. I maybe once heard a whine a few weeks ago but never was it hard to steer and never was there any play, and never was there any clunking sound. A note also would be that my Wi-Fi had additional characters written to the broadcasting name or whatever and my language was changed from English to French then Spanish without doing anything by me and also a few random map light turn on(s). I did check the grounds at the frame on passenger side which looked perfectly good and I also checked the ground at the passenger kick panel and I believe on on the frame at or near the seat all were tight and not corroded and not sitting on top of paint causing lack of ground. Any ideas anyone? Does a steering gear box ever fail this way? I say no… wonder if they have ever looked at the TSB’s.

Ground strap going from the right side of the frame, front body mount to the firewall.

Also, for future reference, there is a 1500 section of this forum.

Edited October 17, 2023 by newdude