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Silverstar Fog Light Bulb Warning


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Posted

Well a few days ago my drivers side fog light has worked intermitantly. I took it out tonight since it completely stopped working to find out it was toast. I bought these bulbs 12/23 and installed them the same day. The longest I have ran them at once time was 2 hrs. I put the old sylvania bulb back in to replace it for now. For $19.99 a bulb I am pretty :thumbs: right now

Posted

I emailed sylvania late last night and got a reply this afternoon

 

Thank you for your web inquiry. As a respected consumer of Sylvania

products we honor your business and would like to send you out a

replacement set of your 893ST fog lamps. To process this replacement I will need

a proof of purchase, your name, shipping information (no PO boxes

please) and phone number. A new replacement set of fog lamps will be mailed

to you within seven weeks. You can send me this information by email,

fax or metered mail.

 

If you prefer a refund for your 893ST fog lamps I will need a proof of

purchase, your name, shipping information, and phone number. A refund

check will be mailed to you in roughly five weeks. You can send me this

information by email, fax or metered mail.

 

Upon receiving this, I will process your replacement/refund. Again, I

apologize for any inconvenience this may have caused. Please do not

hesitate to contact me if you require further assistance.

 

Thank You for giving us the opportunity to correct this problem.

 

I would say this is pretty good customer service

  • 2 weeks later...
Posted

Ryan,

 

I had the same problem with my passenger side fog, it looked like it just melted in two pieces. I had mine less that 6 weeks. If it happens again, I am emailing the company.

Posted

Now my passenger side fog light wnet out. I havd installed thesein Jan & both sides have gone out. I just took it back with my receipt & got another new one. The manager said just keep bringing them back if they continue to burn up. Kinda a pain in the ass though, especially for $40 a pair.

Posted

Have these problems only have been with the fog lights? I just replaced my low beams with Silverstars and am thinking about doing the high beams as well. The fog lights I dont really use anyway so wont waste the $$ on them

Posted

i dont think so. I have had the low beams for about a year. No problems at all. I think they had a problem with the early batch of fog lights.

Posted
Thanks, that is good to know. Did you do your high beams as well? If so did it make a big difference?

I've had my Silverstar lows for about a year and just got the highs a couple of months ago. The highs are definitely whiter than the stockers, but for some reason they're not as white as the lows. I wanted to do the 4-high mod, but I don't know how it'll look if the bulbs are slightly different colors. Probably won't make a difference though, since it would probably blind someone driving the other way if I didn't dim them. :rolleyes:

  • 2 weeks later...
Posted

Ok, Now my fourth yes 4TH FOG LIGHT to be burnt out within a month & a half. These are definitely a quality product & worth their weight in road kill. According to my local dealer, the silverstars burn too hot for the size of the housing & burn them selves out. SO that about sums up the Silverstar idea... :cheers:

Posted

Thanks. I will hold on on the highs then since I mostly use the low beams. Maybe later I will change the highs and the fogs too (altho hearing about the problems so not in a hurry). Next bulb change for me will be putting ambers in the DRLs; I have to see what number that is for an 03 Sierra tho.

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