Jump to content

Bluetooth crackling/static after Y172 update

BuckWallace
 Share

Recommended Posts

BuckWallace Enthusiast

BuckWallace

Posted
  • Author
Posted
12 hours ago, Capt Bob said:

Interesting.

I had the update installed last week but have yet to experience the crackling.

I’m still running Android 10. I’ve tried to update but keep getting the message that.    I have the latest version.

I believe they revised the serial data module recall to no longer update the head unit (separate from the serial data module) to Android 12 somewhere along the way, probably due at least in part to this issue.

  • 2 weeks later...
  • Replies 40
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Popular Days

Popular Posts

MTU Alum
MTU Alum

The issue is fixed in Y175.  It should be available soon.  They are getting close to sending out over the air updates soon if you took your truck in for CGM update.

BuckWallace
BuckWallace

Check a few posts earlier in this thread by MTU Alum. He says the Y175 update should be available OTA "soon" (not sure how soon), but some people in other threads mentioned being able to get the updat

BuckWallace
BuckWallace

Now that Y175 is out they shouldn't be updating to Y172 (the build causing the issues) any longer. Just ask them to make sure they update to Y175 when you take it in for the recall.

Posted Images

Bob Sales Enthusiast

Bob Sales

Posted
Posted

This sounds like the problem I have with my new 2025 GMC Sierra Denali. The Bluetooth connection using Android Auto is unusable for a phone call.  It is appalling that I cannot make a call with this brand new vehicle. Further, when I try to switch the call to my phone or Bluetooth headset, the system tries to switch back to the GMC system. I have tired disconnecting and reconnecting, resetting the system by by disconnecting the negative terminal. GM has a problem here. 

BuckWallace Enthusiast

BuckWallace

Posted
  • Author
Posted (edited)
4 hours ago, Bob Sales said:

This sounds like the problem I have with my new 2025 GMC Sierra Denali. The Bluetooth connection using Android Auto is unusable for a phone call.  It is appalling that I cannot make a call with this brand new vehicle. Further, when I try to switch the call to my phone or Bluetooth headset, the system tries to switch back to the GMC system. I have tired disconnecting and reconnecting, resetting the system by by disconnecting the negative terminal. GM has a problem here. 

Check a few posts earlier in this thread by MTU Alum. He says the Y175 update should be available OTA "soon" (not sure how soon), but some people in other threads mentioned being able to get the update at the dealer.

 

Luckily nobody likes me so I rarely have anyone to talk to on the phone, but I agree it's a very annoying issue.

Edited by BuckWallace
  • Haha 1
  • 2 weeks later...
dal1980 Enthusiast

dal1980

Posted
Posted

I recently had the update done while in for State Inspection.  The update did fix the crackling problem on Bluetooth calls.  

BuckWallace Enthusiast

BuckWallace

Posted
  • Author
Posted
On 12/4/2024 at 2:17 PM, MTU Alum said:

The issue is fixed in Y175.  It should be available soon.  They are getting close to sending out over the air updates soon if you took your truck in for CGM update.

Do we know if this is indeed going to be coming out OTA? I'd rather not take it to the dealer if it is.

MG386 Enthusiast

MG386

Posted
Posted

Any updates on this?  I've been holding off on the recall because of the bad audio/Bluetooth issues, waiting to hear that it gets fixed before I go get the recall done.  Thanks.

BuckWallace Enthusiast

BuckWallace

Posted
  • Author
Posted

Now that Y175 is out they shouldn't be updating to Y172 (the build causing the issues) any longer. Just ask them to make sure they update to Y175 when you take it in for the recall.

  • Like 1
vucelick Enthusiast

vucelick

Posted
Posted

I picked up my 2025 yesterday.  I ordered it october.  The first call i recieved on my drive home had this crackling sound.  Did i some how get the old software version in the length of time it took for them to complete my build and ship the truck to me?

BuckWallace Enthusiast

BuckWallace

Posted
  • Author
Posted

Very possible. Go to the settings on your head unit/infotainment, then System -> About, then scroll down to where it says "Build Number". The second line under build number will have some letters/numbers, then will say "Y###.#.#", with the pound signs being your current build. Mine is on Y172.6.1, which is what they updated to that caused the crackling. If you're on Y175.x.x it shouldn't have the crackling.

  • 2 weeks later...
MG386 Enthusiast

MG386

Posted
Posted
15 hours ago, 215robert said:

+1 on crackling. 

what is your software build number?

ctote New Member

ctote

Posted
Posted

My warranty expired (2022 Yukon) between the initial recall update and the fixed version being released. The dealer says the update will cost $150 even though the issue was caused by GM in the first place. Can I truly not get this update myself?

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Latest Articles

  • Posts

    • davester
      Bench seat swap for 2021-2024 suburban

      By davester · Posted

      probably won't get a response from that user, as they haven't returned to the site since making that one post.  users don't (at least I don't, and I haven't seen any setting which would notify me via say, email) get any notification other than going to this site, and checking if they got a response on their thread...
    • Atlas
      Wow I'm in a pickle. (Broke down truck) and a story.

      By Atlas · Posted

      Thanks - I wasn't quite caffeinated this morning. 2:1 makes sense, turning the crankshaft 360 degrees will turn the cam 180 degrees, and had I done that, the cam's dot would be at 6 and the crank's at 12 again.   I went ahead and took the sprocket off anyway, aligned everything dot-to-dot including the balance shaft just for s&g. I'm glad I did because I discovered no Loctite on the timing sprocket bolts. Maybe it's not required, but at only 20 ft-lb torque spec, those bolts aren't in there very tight. Cleaned and reassembled with some thread locker and torqued.   A general observation: Less is more with RTV. If a little doesn't stop a leak, a LOT probably won't, either. RTV is thinly veiled revenge, in a tube...      
    • richard wysong
      Wow I'm in a pickle. (Broke down truck) and a story.

      By richard wysong · Posted

      The timing marks are ok, that is #1, you can turn it over until they line up and it won't change anything, the crankshaft turns twice for every camshaft revolution, I have always set up SB Chevs as your pic shows using a straight edge
    • Atlas
      Wow I'm in a pickle. (Broke down truck) and a story.

      By Atlas · Posted

      Someone's been here before.... There is a receipt for a 3-piece timing set, purchased earlier this year.   Is this picture something, or, nothing?   I have the timing cover off and my crank is perfectly TDC and the keyed gear's locating mark is dead on 12 o'clock.   The cam gear locating mark is also at 12 o'clock. Now, I'm not an expert, but all the install guides say the two locating marks should meet and be perfectly aligned when installing a timing set. The mark on the crank should be dead on 12:00 and the cam gear's mark should be dead on 6:00, and both marks should be perfectly vertically aligned.   I believe the timing gear is keyed or has a dowel that ensures it can only be installed on the cam in one position, so I have to believe the cam is out of phase somehow. At the very least, with a triangular bolt pattern, it can only be installed in one of 3 different positions.   Before I pulled the front cover, the truck was running alright, no service engine soon lights except an occasional P0172 / rich condition. Timing -16 timing at idle (should be +16), and total -35% fuel trim, two conditions I haven't been able to figure out.   In related news, my injector tested pretty well, wasn't leaking, but I had it rebuilt anyway, and it's on it's way back to me.         Along with this discovery, the good and bad:   Good: The oil pan seal appears undamaged.   Bad: -The timing cover has been reused, and the positioning dowels have been broken. That could explain some of the leaking. -Some kind of white paste or grease was used to try to seal the oil pan seal and timing cover (since wiped off..). -Then, someone globbed silicone all over the front of the cover and also buried the ckp sensor in it. But, they didn't put any inside the cover or use RTV to try to seal the oil pan seal with the timing cover (good).
    • Grumpy Bear
      PF63 Oil Filters Going Away?

      By Grumpy Bear · Posted

      The guy that owns K&P filters last I checked in with him has over 300,000 miles on his Dodge base Hemi using his own 35 micron absolute stainless mesh filter from its first oil change.    The GM study I've posted a dozen times shows the relationship in engine life based in multiples of base units, not miles or years. That is the base unit is the number of miles the motor ran using the reference filter efficiency.    The above two paragraphs dismantle anecdotal arguments IF one changes oil often enough to prevent particle formation and the motor is in otherwise good shape. That is not full of silica (no air filter) or suffering a metallurgical issue that is not part of the lubrication discussion. Poor heat treat in example.   Data from UOA's I've reviewed from more than a few engines can show remarkably broad variations in oil cleanliness using the exact same filter over the course of an engines life.     Lastly there is the common sense of it. Wear debris WILL circulate the engine BEFORE it ever sees a filter in route to that filter and WILL harm the pump which NEVER sees filtered oil.    Alpha question then becomes, given the facts, how long do you believe is a reasonable service life from a vehicle you are certain you will not pass down? That is the junk yard will be it's resting place when you're done with it? (the moral issue most don't care about).    Omega question is then how diligent are you prepared to be in general mechanical, air & oil maintenance? Preventing particulates and keeping them sufficiently dilute; preventing the precursors from generation, amalgamation and precipitation.    If I get a good look at the engine bay of a vehicle I have a fair idea of the owners commitment to the inside of the power train. That 30 micron WIX is still more efficient than a sieve.                 

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...