Jump to content

Bluetooth crackling/static after Y172 update

BuckWallace
 Share

Recommended Posts

BuckWallace Enthusiast

BuckWallace

Posted
  • Author
Posted
12 hours ago, Capt Bob said:

Interesting.

I had the update installed last week but have yet to experience the crackling.

I’m still running Android 10. I’ve tried to update but keep getting the message that.    I have the latest version.

I believe they revised the serial data module recall to no longer update the head unit (separate from the serial data module) to Android 12 somewhere along the way, probably due at least in part to this issue.

  • 2 weeks later...
  • Replies 40
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Popular Days

Popular Posts

MTU Alum
MTU Alum

The issue is fixed in Y175.  It should be available soon.  They are getting close to sending out over the air updates soon if you took your truck in for CGM update.

BuckWallace
BuckWallace

Check a few posts earlier in this thread by MTU Alum. He says the Y175 update should be available OTA "soon" (not sure how soon), but some people in other threads mentioned being able to get the updat

BuckWallace
BuckWallace

Now that Y175 is out they shouldn't be updating to Y172 (the build causing the issues) any longer. Just ask them to make sure they update to Y175 when you take it in for the recall.

Posted Images

Bob Sales Enthusiast

Bob Sales

Posted
Posted

This sounds like the problem I have with my new 2025 GMC Sierra Denali. The Bluetooth connection using Android Auto is unusable for a phone call.  It is appalling that I cannot make a call with this brand new vehicle. Further, when I try to switch the call to my phone or Bluetooth headset, the system tries to switch back to the GMC system. I have tired disconnecting and reconnecting, resetting the system by by disconnecting the negative terminal. GM has a problem here. 

BuckWallace Enthusiast

BuckWallace

Posted
  • Author
Posted (edited)
4 hours ago, Bob Sales said:

This sounds like the problem I have with my new 2025 GMC Sierra Denali. The Bluetooth connection using Android Auto is unusable for a phone call.  It is appalling that I cannot make a call with this brand new vehicle. Further, when I try to switch the call to my phone or Bluetooth headset, the system tries to switch back to the GMC system. I have tired disconnecting and reconnecting, resetting the system by by disconnecting the negative terminal. GM has a problem here. 

Check a few posts earlier in this thread by MTU Alum. He says the Y175 update should be available OTA "soon" (not sure how soon), but some people in other threads mentioned being able to get the update at the dealer.

 

Luckily nobody likes me so I rarely have anyone to talk to on the phone, but I agree it's a very annoying issue.

Edited by BuckWallace
  • Haha 1
  • 2 weeks later...
dal1980 Enthusiast

dal1980

Posted
Posted

I recently had the update done while in for State Inspection.  The update did fix the crackling problem on Bluetooth calls.  

BuckWallace Enthusiast

BuckWallace

Posted
  • Author
Posted
On 12/4/2024 at 2:17 PM, MTU Alum said:

The issue is fixed in Y175.  It should be available soon.  They are getting close to sending out over the air updates soon if you took your truck in for CGM update.

Do we know if this is indeed going to be coming out OTA? I'd rather not take it to the dealer if it is.

MG386 Enthusiast

MG386

Posted
Posted

Any updates on this?  I've been holding off on the recall because of the bad audio/Bluetooth issues, waiting to hear that it gets fixed before I go get the recall done.  Thanks.

BuckWallace Enthusiast

BuckWallace

Posted
  • Author
Posted

Now that Y175 is out they shouldn't be updating to Y172 (the build causing the issues) any longer. Just ask them to make sure they update to Y175 when you take it in for the recall.

  • Like 1
vucelick Enthusiast

vucelick

Posted
Posted

I picked up my 2025 yesterday.  I ordered it october.  The first call i recieved on my drive home had this crackling sound.  Did i some how get the old software version in the length of time it took for them to complete my build and ship the truck to me?

BuckWallace Enthusiast

BuckWallace

Posted
  • Author
Posted

Very possible. Go to the settings on your head unit/infotainment, then System -> About, then scroll down to where it says "Build Number". The second line under build number will have some letters/numbers, then will say "Y###.#.#", with the pound signs being your current build. Mine is on Y172.6.1, which is what they updated to that caused the crackling. If you're on Y175.x.x it shouldn't have the crackling.

  • 2 weeks later...
MG386 Enthusiast

MG386

Posted
Posted
15 hours ago, 215robert said:

+1 on crackling. 

what is your software build number?

ctote New Member

ctote

Posted
Posted

My warranty expired (2022 Yukon) between the initial recall update and the fixed version being released. The dealer says the update will cost $150 even though the issue was caused by GM in the first place. Can I truly not get this update myself?

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Latest Articles

  • Posts

    • unit731
      Aftermath of Repair of Leaking Brake Line

      By unit731 · Posted

      Thanks for response. Leak was right under drivers seat or thereabout.   Had checked by other mechanics and have read other information.   The solution can be a tad complicated and replacing multiple parts And with some.  The issue was still the same.   The brakes do work.   Just that the pedal is softer and goes further down.  But the brakes do work. 
    • Grumpy Bear
      The Peckish Synapse

      By Grumpy Bear · Posted

      Breaking News!    I'm going to tell you that I'm going to tell you.  Then I'm going to tell you what I'm going to tell you.  Then I'm going to tell you.  Then I'm going to tell you what I told  you.  Then I'm going to tell you what I'm about to tell you on the other side of the break.  Then we're going to break. Then I'm not going to tell you what I told you I was going to tell you.  But I'll tell you something else that is Breaking News just coming to the desk that everyone reported on yesterday.  Then I'll tease a human interest telling I'll get to on the other side of a larger break. Then I'll tell you one item in 20 seconds and go back to an even longer break. Longest break of the night.  Then I'll tell you a fluff piece that takes 10 seconds and sign off into a three minute break while you wait for the next 30 minutes of rinse and repeat on the local news.    In al you'll get about 12 minutes of something, 5 minutes of which is worth hearing in a 30 minute show and 18 minutes of advertising at a sound level twice as loud as the news.    Of course you can switch to cable news and hear 12 different people tell the same four stories in much the same format as the Network News for 20 hours of which the majority will be advertising.  And four hours of late night Specials about things you wonder why you stayed up to listen to. Half of which will be repeats.....   OR you can go for a drive  
    • Afennell19
      Audio Dampening and quiet

      By Afennell19 · Posted

      Did you ever figure this out? My 2022 Trail Boss, and now my 2026 LT did this from time to time.  I believe it was more connected to Android Auto and my phone being the cause. Maybe try going for a drive, sans cell phone.... and see if it happens? 
    • Afennell19
      2026 Sierra 1500 Denali - Sound upgrade?

      By Afennell19 · Posted

      I have a 2026 Silverado LT, the non bose as well.  Upgrading the door speakers is pretty straightforward. You could honestly go to walmart, or Auto Zone/ O Reilly and get a set of 6x9s for the front, and 6.5s for the rear. You do also have to get some adapters for each, but they are like $10 a pair on Amazon. Then some plug and play harnesses that are about $10 a pair on Amazon as well.  And I would also suggest a 10 pack of the Amazon Basics sound deadening. Slap that all around the speakers and on the open metal of the inside of the door. And your golden.   I am currently doing this with my Silverado. Although I am having a bit of trouble because I am snooby I guess and bought some Alpine S2 S69c's which are 2 way components and I am having to wire from the door up to the dash....  Having never installed speakers before, its taking me just a bit to get everything correct. But if you dont buy expensive component speakers, and just some $40-$50 door speakers. You will DRASTICALLY improve the sound over these stock paper cone junk speakers. I thought my Silverado had an issue with the radio/ sound for a while.  Come to find out.  The stock speakers are just THAT SH*TTY   I cannot wait to have some decent sound in the truck   What did you end up doing?
    • newdude
      Parking Brake - Automatic Engagement Questions

      By newdude · Posted

      Its all automatic based on yaw sensor data.  If enough incline is detected, it engages.   My recommendation though would be to disengage it before driving off and not let it auto disengage by touching the gas pedal.  The HD trucks use the same setup as prior years, the drum in hat park brake.  But now with an electric actuator.  If you drive off repeatedly over time, it can torque the park brake shoes and can also prematurely wear them out.           Electric console shift will set the park brake on flat ground too.  Pretty sure they've got it programmed to activate every time.  

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...