Rockauto.com

[ScottyBoy]

I found a parts website called rockauto.com. They have great prices and they also carry a LOT of oem and delco parts. Has anyone dealt with them before? I ran a search on here and found a post where 2 people reccomended them. Anyone else dealt with them before? Have you had an good or bad experience? On a scale from 1-10, how would you rate them overall, and on prices, on shipping, and on customer service?

[RyanbabZ71]

I have, 3 purchases so far. Very good in my book. My biggest order was brake pads and rotors for my impala. Shipping has been very prompt (no longer than 7 days) for my orders. Would I order from them again definitely

[jrrod2004]

have order alot of parts for my 1993 cavalier and 2001 cavalier....good shipping and great selection....all the orders are very accurate, packaging is good, the only thing that I dont like is when I am ordering special parts, the price of the shipping can go up higher than competitors. I have stuck with them because of the larger selection of parts that I normally get at lower prices.

[68haywagon]

I've used them once. I would do it again.

 

Mike

[smokepig]

I have used them twice, and i will continue to buy from them.

[the hammer]

I have ordered numerous parts from them, even had to return some, and did so with no problem. Awesome selection and lowest prices I've seen. I try them first before anywhere else on the net.

[RyanbabZ71]

Just another rockauto story

 

I ordered brake pads and rotors for my Impala on Thursday night (10pm) 7/17. They just arrived on Saturday 7/19 at 12 pm. This was with regular shipping. I am still waiting on my replacement fog light assy but this was pretty fast for 75% of my order.

[MikeInCtown]

I too have used them and am happy with the products and service.

 

 

One think you should know though is to always check what brands you are ordering and if possible, stick with the same brands or you will find yourself with a lot of extra shipping. Also, when ordering multiple parts make sure you know local costs. I ordered two sets of front end components for trucks last year. I was going to get a center link in the order but the shipping was an extra $12 just for the center link. The part was only $10 cheaper than local so I bought local instead.

 

Also, if you are ordering A/C delco stuff it may pay to have a friendship with a local parts store. When you call the dealerships tell them you are with so and so auyto parts and ask for the trade discount. Many times this discount will save you $$ and get you parts cheaper than you can get them at Rockauto or GM Parts direct.

[NFSGamerUSA]

I'm indifferent about them. I bought (or attempted to) a replacement driver side rear bumper trim molding and the first time I received a random, stick on molding (I think for the rear of a rear fender) for a '97-99 DeVille, then I received a random bumper molding that looked very similar but was the wrong part. They let me keep the parts and refunded my money, but it was a little annoying. I suppose I'll eventually sell the two trim pieces on eBay.

[sgrah230]

I have had great success with them, the only problem is that they start to not carry parts for some of the older vehicles (like 1994 and earlier.) Other than that I have only had good experiences.

[Paul58]

I've used them and was satisfied. Had to get a replacement sideview mirror for my daughters car, they definately had the best price!

[txab]

Great experience. Save a ton of money.

[Manuel Tenere]

For me, the best online store, I been purchasing to many parts and always I got the rith part on the right time. (Chile)

 

Thanks Rockauto.

[kiowamtp]

Used them a bit as well. I did order a passenger and driver side window and recieved two driver's side. The boxes were labeled accordingly, but someone had put a driver's side in a pasenger box. I just was the unlucky one to get it. They told me to keep the mirror assembly and sent me out another passenger mirror the next day.

[ChevyMan23]

I've been using them quite a bit lately. I bought shocks, and all of my exhaust components for my DD Yota, saved me a ton of money, and I just ordered new belts for my Silvy and I am paying the same amount for both belts, serpentine and AC, Gates brand, shipped, as I would for just the serpentine from O'Reilly.

 

I will definately keep buying from them.