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Dex-cool

MS3DALE

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MS3DALE Senior Enthusiast

MS3DALE

Posted
Posted

This just came in our messenger in GM-Dealerworld today....

 

 

SERVICE - TO: ALL GENERAL MOTORS DEALERS (EXCLUDING SATURN,

SAAB AND ISUZU)

ATTENTION: SERVICE MANAGER

 

 

Subject: Coolant System Class Action Lawsuit Settlement

Message #: WIS20080217

 

GM SERVICE AND PARTS OPERATIONS

DCS2014

URGENT - DISTRIBUTE IMMEDIATELY

 

 

 

Date: April 2, 2008

 

Subject: Coolant System Class Action Lawsuit Settlement

 

To: All General Motors Dealers (excluding Saturn, SAAB

and Isuzu)

 

Attention: Service Manager

 

Recently, an agreement was reached to settle multiple class action lawsuits pending around the country relating to a variety of cooling system related issues.

 

This includes the performance of silicon bead/nylon carrier intake manifold gaskets in certain 1995 through 2004 model year 3.1, 3.4 and 3.8 liter engines; alleged deficiencies in the performance of DexCool coolant in those same engines; coolant leaks in 2000 through 2004 model year 3.8 liter engines (RPO L36); and "DexCool sludging" (i.e. coolant system clogging) in 2000 through 2004 model year S-Utilities and pickup trucks.

 

Given the large size of the vehicle population involved, there will undoubtedly be a substantial amount of interest.

Any customer inquiries should be referred to the official web site for settlement administration at... http://www.dexcoolsettlement.com/.

 

Inquiring customers can also be referred to the toll free telephone number for the Claims Administrator at 1-866-245-4291.

 

 

END OF MESSAGE

GM SERVICE AND PARTS OPERATIONS

 

 

 

--------------------------------------------------------------------------------

 

Message #: WIS20080217

Date Released: 04/02/2008

Recommended Distribution: Service Manager

 

--------------------------------------------------------------------------------

VMax2007 Senior Enthusiast

VMax2007

Posted
Posted

Rich,

 

This is off-topic, but I didn't want to start a new thread for this.

 

Can you run this Bulletin number and post it for me?

 

#08-08-61-003

 

Thanks!

MS3DALE Senior Enthusiast

MS3DALE

Posted
  • Author
Posted

Sorry no pictures,but here it is....

 

Service Information

Document ID: 2072529

--------------------------------------------------------------------------------

 

#08-08-61-003: Modification Procedure for Assist Step Bracket Installation Due to Underbody Interference - (Feb 26, 2008)

 

 

Subject: Modification Procedure for Assist Step Bracket Installation Due to Underbody Interference

 

 

Models:

2007-2008 Chevrolet Silverado

 

2007-2008 GMC Sierra

 

 

Modification to the right hand second assist step bracket may be necessary for installation due to interference to the underbody.

 

 

Modify assist step bracket to create additional clearance between the assist step bracket and the cross-sill bracket. Modify the bracket following the dimensions in the illustration above.

Follow the manufacturer’s specifications for repainting. For the proper refinish materials, refer to the 2008 GMWI5406 GM Globally Approved Refinish Materials information. The refinish materials information is now online at the GMGOODWRENCH WEB SITE*. Printed books have been discontinued. To access the site, follow these steps:

• Go to www.gmgoodwrench.com.

 

• Click on For Body Shops & Services link at the bottom of the page.

 

• Click on GM Technical Repair Information

 

• Click on Paint Shop tab.

 

• Select the applicable downloadable link of the GM Approved Refinish Materials Guide.

 

• *In Canada, the 2008 GM Approved Refinish Materials information is also available on the GM infoNET under the Service and Body tab.

 

Warranty Information

For vehicles repaired under warranty, use:

 

Labor Operation

Description

Labor Time

 

B9847*

Step, Assist Bracket Modify-Right

0.5 hr

 

*This labor operation number is for bulletin use only. This number will not be published in the Labor Time Guide.

 

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.

 

WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION

 

 

© 2008 General Motors Corporation. All rights reserved.

  • 2 weeks later...
MS3DALE Senior Enthusiast

MS3DALE

Posted
  • Author
Posted

I thought there would some comments on this issue from some of you guys :lol:

MS3DALE Senior Enthusiast

MS3DALE

Posted
  • Author
Posted
This sludging issue only affects 3.1-3.8 vehicles?

No,The sludging issue was on the 4.3-V6s in the S-Trucks.

The 3.1-3.4-3.8 V6s had leak issues (Major leak issues!)

jhbrennan Enthusiast

jhbrennan

Posted
Posted
This sludging issue only affects 3.1-3.8 vehicles?

No,The sludging issue was on the 4.3-V6s in the S-Trucks.

The 3.1-3.4-3.8 V6s had leak issues (Major leak issues!)

 

Do any full size trucks come with these engines?

redvett Senior Enthusiast

redvett

Posted
Posted

Thats funny, My daughter has a 97 Grand Prix w/3.8L an about 200000 mi with only a water pump change still has most hoses and NO leaks. Wife has a 2004 Monti Carlo SS Supercharged 3.8L with no leaks and everything but the Dex cool is original. I have four GMT800 EXT cab pickups with one over 245000 mi with no leaks just coolant changes every 3-4 years.

dlstewart01 Senior Enthusiast

dlstewart01

Posted
Posted
Thats funny, My daughter has a 97 Grand Prix w/3.8L an about 200000 mi with only a water pump change still has most hoses and NO leaks. Wife has a 2004 Monti Carlo SS Supercharged 3.8L with no leaks and everything but the Dex cool is original. I have four GMT800 EXT cab pickups with one over 245000 mi with no leaks just coolant changes every 3-4 years.

 

 

It really has nothing to do with Dexcool its self. Its the type of gasket material used in these select v-6s that let the Dexcool eat through them. GM has redesigned these gaskets to try and fix the problem.

 

Don

redvett Senior Enthusiast

redvett

Posted
Posted
Thats funny, My daughter has a 97 Grand Prix w/3.8L an about 200000 mi with only a water pump change still has most hoses and NO leaks. Wife has a 2004 Monti Carlo SS Supercharged 3.8L with no leaks and everything but the Dex cool is original. I have four GMT800 EXT cab pickups with one over 245000 mi with no leaks just coolant changes every 3-4 years.

 

 

It really has nothing to do with Dexcool its self. Its the type of gasket material used in these select v-6s that let the Dexcool eat through them. GM has redesigned these gaskets to try and fix the problem.

 

Don

 

 

All the people complain that the GMT400,GMT800 trucks are having problems with so called no good Dex cool and its not the problem its the gaskets. But proper maintance is very important.

TexasAl Enthusiast

TexasAl

Posted
Posted

Awesome! Thanks!

I had a Grand Prix (2002) that had internal leaks (head gasket). I never knew why it happened, but it cost me about $800 to fix. I'm glad I will be able to get some of that cash back. My girlfriend had a Malibu, and that thing had to be repaired twice because of coolant going into the oil. I'll have her file a claim as well. I always wondered by the gasket had blown on my Grand Prix, as I always took good care of the car. Thanks for the info.

 

-al

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