Powertrain Warranty Question

[mc7719]

Hey guys, maybe you can help solve a rumour I heard.

 

For GM to honor the powertrain warranty, I heard that its not necessary to have GM do all the scheduled fluid changes, you can have another shop to do it so longs you have the receipts to prove it was done on schedule. True/False?

 

HOWEVER, you must use a GM oil filter, regardless of who does the oil change (or at least have one on the engine if it blows before you bring it in) True/False?

 

Bottom line is, I am the second owner of my '08, and am at the next scheduled maintenance interval. Do I have to go to GM in order to maintain their warranty?

 

(I did attempt to search for warranty and oil changes, but didn't find exactly what I was looking for)

[66 ROG]

Hey guys, maybe you can help solve a rumour I heard.

 

For GM to honor the powertrain warranty, I heard that its not necessary to have GM do all the scheduled fluid changes, you can have another shop to do it so longs you have the receipts to prove it was done on schedule. True/False? TRUE

HOWEVER, you must use a GM oil filter, regardless of who does the oil change (or at least have one on the engine if it blows before you bring it in) True/False? FALSE

 

Bottom line is, I am the second owner of my '08, and am at the next scheduled maintenance interval. Do I have to go to GM in order to maintain their warranty? NO

 

(I did attempt to search for warranty and oil changes, but didn't find exactly what I was looking for)

 

Answered in bold italics above. Here's some good reading:

http://www.dummies.com/how-to/content/keep...nty-intact.html

http://www.luberclean.com/warranty_act.html

 

Quick summary:

Under the Magnuson-Moss Warranty Act, and the general principle of the Federal Trade Commission Act, a manufacturer can not require the use of any particular brand of hard part, filter or oil, to satisfy fulfillment of a warranty, unless the manufacturer provides the item free of charge, under the terms of the vehicle warranty.

 

Consumer purchasers of lubricants, filters or parts are sometimes told (by some dealer's mechanics or service foremen) that a particular brand of replacement lubricant or part, "...cannot be used in the consumer's vehicle during the warranty period." The claim that is usually made is that the use of some brand of oil or parts will "void the warranty." There is usually an accompanying statement or implication that ONLY the original equipment supplier of lubricants or parts may be used (usually available through that particular dealership). This, of course, tends to cast doubt on the quality of the replacement item. This claim is simply not true!

 

If the consumer is told that only the original equipment manufacturer's (OEM) item will not void the warranty, then he or she may request that the OEM item be supplied FREE OF CHARGE. If the customer is charged for such an item, the dealer/manufacturer will be in violation of the Magnuson-Moss Warranty Act and other applicable fair trade laws of the Federal Trade Commission.

[jro909]

Hey guys, maybe you can help solve a rumour I heard.

 

For GM to honor the powertrain warranty, I heard that its not necessary to have GM do all the scheduled fluid changes, you can have another shop to do it so longs you have the receipts to prove it was done on schedule. True/False? TRUE

HOWEVER, you must use a GM oil filter, regardless of who does the oil change (or at least have one on the engine if it blows before you bring it in) True/False? FALSE

 

Bottom line is, I am the second owner of my '08, and am at the next scheduled maintenance interval. Do I have to go to GM in order to maintain their warranty? NO

 

(I did attempt to search for warranty and oil changes, but didn't find exactly what I was looking for)

 

Answered in bold italics above. Here's some good reading:

http://www.dummies.com/how-to/content/keep...nty-intact.html

http://www.luberclean.com/warranty_act.html

 

Quick summary:

Under the Magnuson-Moss Warranty Act, and the general principle of the Federal Trade Commission Act, a manufacturer can not require the use of any particular brand of hard part, filter or oil, to satisfy fulfillment of a warranty, unless the manufacturer provides the item free of charge, under the terms of the vehicle warranty.

 

Consumer purchasers of lubricants, filters or parts are sometimes told (by some dealer's mechanics or service foremen) that a particular brand of replacement lubricant or part, "...cannot be used in the consumer's vehicle during the warranty period." The claim that is usually made is that the use of some brand of oil or parts will "void the warranty." There is usually an accompanying statement or implication that ONLY the original equipment supplier of lubricants or parts may be used (usually available through that particular dealership). This, of course, tends to cast doubt on the quality of the replacement item. This claim is simply not true!

 

If the consumer is told that only the original equipment manufacturer's (OEM) item will not void the warranty, then he or she may request that the OEM item be supplied FREE OF CHARGE. If the customer is charged for such an item, the dealer/manufacturer will be in violation of the Magnuson-Moss Warranty Act and other applicable fair trade laws of the Federal Trade Commission.

 

 

+1 if something does fail in the course of you not useing a GM part or item they have the burden of proof on them to say "this caused the failure" but most oil companys back their products with a warranty if its oil related. I go to the dealer anyways because they are cool guys in the truck service dept and it gives me peace of mind

[tanked_darren]

They have to warranty even if you did all the oil changes yourself, (which I do).

 

Just keep your reciepts incase they ask.

[jro909]

i've always wondered, do you guys that change your own oil also grease your front end and all that fun stuff?

[66 ROG]

i've always wondered, do you guys that change your own oil also grease your front end and all that fun stuff?

 

Yup....if there are grease zerks, it get's greased.

[mc7719]

Thanks for the replies! Especially Roger!

[tanked_darren]

i've always wondered, do you guys that change your own oil also grease your front end and all that fun stuff?

 

On a 2wd for GMT-900 there are only 2 spots for grease and you don't have to actually do them that often, its a sealed boot. Except mine isn't sealed on one side anymore cuz some tool at the dealer where I used to go to wasn't paying attention.

[RyanbabZ71]

i've always wondered, do you guys that change your own oil also grease your front end and all that fun stuff?

 

I did every oil change on my 2000 Silverado, 2008 Tahoe and 2010 Silverado.

 

I had my 2000 in for the "engine knock noise" back in 01 I believe. They never questioned maintenance. I even got a 100K warranty added by gm.

 

I also do all the chassis lube.

[Black02Silverado]

All good information posted.

 

One other thing. Keep to a regular schedule maintenance program and you will not have to worry about any issues caused by oil or oil filters.

 

I curious as to how many on here have had an oil related issue that was caused by the oil or filter it's self. Anyone, Anyone?

[music]

My GM dealer offers the option of Mobil 1 synthetic and filters.

[jro909]

My GM dealer offers the option of Mobil 1 synthetic and filters.

 

 

mine also

[dlstewart01]

You can use any brand of filter you like ...as long as it meets the spec set forth by GM for your engine, and is listed in the aftermarket catalog as fitting your engine. if you use a filter not designed for your engine you could loose warranty coverage should a problem happen.

 

Also extended warranties you purchase are treated as insurance policies and are not covered by the Magnuson/Moss act.

 

There is this bulletin

 

Quality Issue with Competitor Oil Filters

Bulletin 10D-121

GM has recently seen an increase in engine damage caused by aftermarket filters that often don’t meet or exceed GM filter performance specifications (GM Service Bulletin #10-06-01-003). The filter failures have resulted in increased warranty expense and reduced customer satisfaction.

It should be explained to your customers that ACDelco oil filters are designed to the original-equipment specifications of his or her GM vehicle and there is a risk when using a filter that doesn’t meet those specifications.

ACDelco and General Motors have produced several reference items that address the issue and explain the importance of using ACDelco filters. Contact your WD or ACDelco Rep for information.

[AustinZ71]

So to be on the safe side, I should use an AC Delco filter and Royal Purple or Mobile 1 Synthetic and I will be ok should a problem arise?

[jblakeney]

Get it in writing and then make them buy you filters until your warranty expires....

 

Jbo