Jump to content

Service Theft Deterrent System?

jdell

By jdell
in Troubleshooting & Recalls

 Share

Recommended Posts

Waterfowler41 Senior Enthusiast

Waterfowler41

Posted
Posted

Having the exact same issues in my truck, started about 6k miles ago around 34k miles on the truck. Service stabilitrack, radio, and HVAC all went bonkers while driving, my car briefly shut down on the expressway then started back up. Brought it into the dealership they said its probably the aftermarket remote start (on the truck when I bought it).

 

A few weeks ago the Service Theft Deterrent System started going crazy. I would try and start my car and nothing was on even the dome lights were off. Tried the back up key, no dice same issues,

 

I have LED license plate bulbs, HIDs from RFS, and a light bar tied to my brights via a relay (t tap that triggers the relay). I'm pretty sure none of these are causing my issue.

 

Has anyone found a resolution or any update from GM for this Theft Deterrent issue? I may replace my battery just to rule that out.

 

I'm at 40k so just out of warranty. Contacted my dealership this morning on this issue and sent them a bunch of other forum links to the same Theft Deterrent discussion. Waiting to hear back from them. I would hate to get stranded with my kids in the truck when the Sierra decides it was to not start...

  • Replies 86
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Popular Days

Popular Posts

20feetup
20feetup

happened last night and I couldn't even unlock it, had to use the key to get inside to pop the hood to wiggle wires, when it got power again it started with the alarm and woke up the neighborhood. No

BO TIE 1
BO TIE 1

I started getting all kinds of different service messages in the DIC the last one I got was service theft deterrent system and my radio display went crazy, only half the screen was working. Came to t

Bob-Karen Nokley
Bob-Karen Nokley

Before you freak out we had the same issue while my wife and daughter were out running errands.  Drove the Tahoe home had the check the battery in the fob warning stayed on with the theft deterrent sy

Posted Images

edwin814 Enthusiast

edwin814

Posted
Posted

My 2015 LT Crew cab has about 24K miles. 2 weeks ago I was starting to have those service Stabilitrack and service Theft Deterrent System messages popping up on the onboard computer (on separate occasions). Once in a while the car would shut down while I was driving and start back up right away, then the OBC would reset and tell me to roll down the driver window then roll it back up again to recalibrate the system. I brought it in to the dealership, and they determined it was a bad battery; it was not drawing enough voltage to those systems. They replaced it under warranty and everything is fine again...so far. While this was happening, I did notice the voltmeter gauge in the dash is constantly stay above 14V (around 16V) while the car is running. Now with the new battery, the gauge is show around 12-13V, like before. I'm no battery expert, but maybe that's a sign that it's going bad?

 

Full disclosure, I have a Baja Designs 30" lightbar and Pace Edward electric tonneau cover. I was glad the service advisor didn't try to blame the issue on those things hooked up to the battery, even though they are not drawing constant power from the battery.

Waterfowler41 Senior Enthusiast

Waterfowler41

Posted
Posted (edited)

I think you're on to something, I noticed my battery voltmeter was doing the same think, up to 16V. Time to change the battery. My truck shipped to the US from Canada so I would assume from hard winters and remote start those both played a role in shortening the life of the battery.

Edited by Waterfowler41
Hozer Enthusiast

Hozer

Posted
Posted

This has started happening to me occasionally over the last few months. Turn the key, everything lights up on the dash but the "service theft deterrent system" message also comes up and then no attempt at starting when I turn the key all the way to the start position. Try a few times, no luck. Pull the key and put it back in, try again, usually starts. So far, nothing that's looked like a battery issue but I'm glad to hear there's at least some possible explanation.

Truck has about 12,500 miles now (yeah, I never drive it!) and was in for the factory oil change in late October. I told the dealer about the issue but they said there's no error code showing so nothing is wrong. I've since filmed the issue twice on my phone so I'll be heading back in with video for them to review.

  • 4 weeks later...
5150GMC Enthusiast

5150GMC

Posted
Posted (edited)

My 2015 LT Crew cab has about 24K miles. 2 weeks ago I was starting to have those service Stabilitrack and service Theft Deterrent System messages popping up on the onboard computer (on separate occasions). Once in a while the car would shut down while I was driving and start back up right away, then the OBC would reset and tell me to roll down the driver window then roll it back up again to recalibrate the system. I brought it in to the dealership, and they determined it was a bad battery; it was not drawing enough voltage to those systems. They replaced it under warranty and everything is fine again...so far. While this was happening, I did notice the voltmeter gauge in the dash is constantly stay above 14V (around 16V) while the car is running. Now with the new battery, the gauge is show around 12-13V, like before. I'm no battery expert, but maybe that's a sign that it's going bad?

 

Full disclosure, I have a Baja Designs 30" lightbar and Pace Edward electric tonneau cover. I was glad the service advisor didn't try to blame the issue on those things hooked up to the battery, even though they are not drawing constant power from the battery.

Im having the same problem as the above, since the dealer keeps telling me that they cant replicate the issue I have filmed it for both of the issues which this last time around happen 1 after the other today on xmas...............

Edited by 5150GMC
  • 5 weeks later...
jclayton_87 New Member

jclayton_87

Posted
Posted

Same issue here. 2014 Silverado LTZ. GM has had to tow the truck into the dealership I bought it from 4 different times for a dead battery as well as messages saying: theft deterrent active, service airbag, service stabilitrac, and 2 keys programmed. They currently have it and I have zero confidence they'll actually resolve the problem this go around either. I only have 5 thousand miles left on the warranty and if it persists, which I'm sure it will, I'll be trading and looking somewhere other than GM. Sad to say because I love the truck and the lineup that GM offers for the most part but I refuse to get stuck with a $40000 truck that may or may not start. It's ridiculous. Had a 2012 Silverado LT and never had a single issue with it. Got this one with all the bells and whistles and can't even rely on it starting. It's a shame. I'll update you all if they actually figure this thing out. Not holding my breath for sure

  • 1 month later...
Towing9s Enthusiast

Towing9s

Posted
Posted

2015 Sierra here

Bought new

700 miles past the 36/36 and now mine just started this theft deterrent thing

 

Used the key to try to start and that popped up on display

 

4 cranks later and no problems

 

 

 

Seems nobody knows the fix yet

That's terrific

  • 1 month later...
BO TIE 1 Enthusiast

BO TIE 1

Posted
Posted

I started getting all kinds of different service messages in the DIC the last one I got was service theft deterrent system and

my radio display went crazy, only half the screen was working. Came to the site to look for an answer and found someones

post saying they fixed their issue by getting a new battery. Figured what the heck I`ll give it a try since the battery was three

years old already anyway.

 

Well it`s been two weeks since I replaced the battery and I haven`t had any messages or problems with the radio or starting issues.

  • Thanks 1
  • 3 weeks later...
Esan Enthusiast

Esan

Posted
Posted

Mine does it with aftermarket remote stop also. Maybe 50/50 it will come on or not. Just cancel start with brake lock then unlock doors and start up warning gone and all back to normal.

Rp1974 New Member

Rp1974

Posted
Posted

Took my 2016 2500 utility into a local well known stereo shop today to get a Viper remote start/lock system installed and they're getting service theft deterrent system message and truck won't start . Took them the second key same thing, thinking they ran the battery down from having the doors open for 5-6 hours . Hopefully that's it going back in the am to see it may need to go to the dealer or? Any suggestions are welcome it's my work truck need it back asap.... thanks in advance . Btw I'm located in Nv if it matters

  • 4 months later...
Brianx220 Enthusiast

Brianx220

Posted
Posted

Hello. Were you able to figure this out? I have a 2014 Silverado that recently has been having battery issues and since then the system pops up a Service Theft Deterrent system message and has a little car with a lock on it and the check engine lights on too... but even with all this the truck turns on and drives as it should but the lights are still on no matter how many times I unlock or lock with the remote and I did unplug the battery for about 60 seconds but the lights do not go away. The truck is also 4 years old and has 78K miles on it so no warranty so I want to see what I can do to fix it myself or if I really do need to take it in....

jason2269 New Member

jason2269

Posted
Posted

I have a 2014 1500. running across same issues. i do have remote start. Theft deterrent light comes on, blinkers are sporadic, traction control cuts off. All this is sporadic. Anyone find a fix to this?

No Tyme Senior Enthusiast

No Tyme

Posted
Posted

I bought my 14 Crew Cab in January of 14. I have had a couple of times over the past 2 years of having to charge my battery, once was because I left my Range Devise plugged in for a week. But twice in the last week my theft deterrent light has come on so I stopped by the dealership and they reprogramed the BCM/Immobilizer because they found a code of P0573.  I would hate to have to pull my dash apart to check the ground but you gotta do what you gotta do. Time will tell.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Latest Articles

  • Posts

    • asilverblazer
      Intermittent no-code issues on 2022.5+ V8 trucks — what did the shop fail to capture?

      By asilverblazer · Posted

      Length/amount of data capture will be important to consider, sifting through 5 minutes of a data log can be enormous when it is stored in milliseconds. Being able to find the 'event' let alone decipher it.   Presumably the driver would notice something and hit a button to capture the 'window' of data. That window has to be large enough for the operator to recognize the event and react accordingly.    The data has to be able to be retrieved easily.   The data has to be able to be understood. Which is the biggest challenge, dealer techs won't even know what most of it is and would likely not even look at it if an owner brought it to them. Meaning the owner, the least educated/qualified, trying to understand it.    How will the data be presented? Could specific PIDs be selected and a timelapse graph be watched? How will a specific value be noted as abnormal? Additionally, a good data logger would be able to 'learn' normal values for a specific vehicle and flag abnormalities automatically. It could in theory watch parameters degrade over time and suggest maintenance as needed. (If the MAF reading begins tapering off for a given set of other readings - MAP, throttle position, Ambient, etc.. a flag to check air filter.) With the amount of data available, a device (really the vehicle rather than an additional accessory) should be able to do more than issue a DTC. It should be able to run the full diagnostic suite automatically and present a solution rather than a code. (It's not the 90's anymore). The technology is available for the vehicle to not just say "P0087", it should know low fuel pressure, check other PIDs to narrow down the problem itself, and determine if it is a lift pump, high pressure pump, regulator, leak in the fuel line, clogged filter, etc. Even if it can't narrow it down, it should be able to guide the user to the likely problems.   This would be a major problem for dealer service departments, which are the manufacturers customers it is in their collective best interest to NOT have this available to the consumer.   Further, if the owner is going to be the primary consumer of the data, it's got to be at a consumer price point vs. dealer only specialty tool price.   This group is more 'involved' in their vehicle than general public/consumer and will have knowledge, experience, needs and desires that are quite different from the market at large.   
    • KARNUT
      OCI, not when but why?

      By KARNUT · Posted

      I put the prof up. If you read what I posted. You can see that housing, cars and income are in line with the era we were talking about. It’s harder in some places easier in others. Let’s agree to disagree and put this back on track, OK? We both are pretty stubborn and hard headed. But I bring receipts. If you wish I will not respond to you in the future. 
    • Grumpy Bear
      OCI, not when but why?

      By Grumpy Bear · Posted

      Lets see if I can sum up two pages of nothing useful.    You want to refute your own governments data of the "Purchasing Power" Index FOR THE ENTIRE USA and its territories replacing it with the experience of a single family and its business and label that reality?  Then pound on that for a week hoping it will find traction?    Stan, I've told you several times. I don't do irrational. There are more people in the USA than your family.    I'm pretty sure this tread is so blown up. I'll give you a few days or months if need be to post yourself silent then I'll see if I can find enough parts of the train to reassemble it. 
    • asilverblazer
      VSE CCV Bypass - Anyone have this installed in their L5P?

      By asilverblazer · Posted

      Facebook groups hate VSE, poor customer service; their responses to criticisms are pretty poor for a reputable company. I'm not a customer, haven't bought anything from them, but how they handle themselves on social media is a definite "No" for me. 
    • asilverblazer
      Transmission Woes :-(

      By asilverblazer · Posted

      $10,000 for a transmission?   Pretty sure I could buy all the parts, tools, and education to rebuild it myself for a quarter of that amount.   or swap it out with a new one...

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...