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Posted

How were you able to arrange that with GM? The people I have been dealing with (arguing with) have been incredibly difficult. Instead of acting like they are doing the right thing here, they seem to think they are making some grand gesture by replacing this car, and expext me to cough up more money to do it. The replacement vehicle is an exact clone of my current one (minus the buffetting, I hope), and mine only had 200 miles on it when this whole thing began. It's not like I am asking for then to trade me up to an Escalade here, I just want what I paid for.

 

Did you end up having to go through a lawyer to get out of the situation, or did the dealer work with you on getting into the 2014?

You'll have to ask "JasonDenali" those questions...I believe after the 2nd was bought back he found a "like new" 14 and bought himself like any other purchase.

Posted

If I may chime in on this booming. I've 2015 Suburban LTZ $74k sticker. I drive for Uber and a few other black car services in NYC and have done over 20k miles so far this year in mixed highway and city driving. I was also a body tech for over 15 years experience. I was also an auto body tech for Sewell Auto Group in Dallas TX. Excellent dealer by the way!

- There is hardly any sound proofing in these trucks, (my truck) when it rains it sounds like I'm under a tin roof with. Unbearably loud at times! The rear quarter panels same thing, just have someone tap on them with their nails on either quarter panel while you sit in the back set or any where for that matter and you will hear what sounds like a tin drum inside. Drive on a road with some loose asphalt and again you hear every single pebble striking the rear wheel-wells.

- The (25, 35 45 etc.. mph) sound we're hearing is to do with 1) Cabin sound proofing. 2) suspension booming like hell on the slightest crack or bump.. I have the 22" wheels too, and ugh!! 3) These trucks are obviously tuned for high mpg's and low performance and under very soft acceleration in 4cyl mode you hear a shuddering coming from the drivetrain (what sounds and feels like a manual transmission in the wrong gear, i,e too slow a speed for a high gear).

 

My warranty is almost up and I use this SUV for a living and man do I have a headache at the end of the day after driving for like 12 hours and booming going on :tear: !!

I'm gonna try the dealer this week, for the record.. And after the bumper to bumper warranty is up if they don't fix my plan is to bite the bullet and spend a weekend taking the truck apart to do the sound deadening myself and document it all with pictures everything. I mean quarter panels, wheel wells, roof.. I don't think the ribs are enough for the roof. I plan on researching a sound deadening spray for there too!

 

Other issues:

-Drivers seat alert vibrating probes are coming through the cushioning of the seat and feels like the springs at first I thought. Do not plan on the seats lasting long in this truck!

-Rear carpet looks like piecemeal.lol. Behind the second row bench seats I have the bolts almost about through the carpet.lol

-I anticipate paint issues with these trucks too. small chip on roof already rusting. Other areas paint chips reveal hardly any paint material. other areas missing paint primer cleared over.. Left rear quarter panel already looks like the clear is starting to separate from the base-coat.

-clunking driveline sometimes the tranny down then upshifts in under a second making a clunking sound! Horrid!! also going from reverse to drive or park to drive etc..

-Radio reception is awful.

-Backup camera awful. in comparison to my wifes 2004 lexus gx 470.

-Suspension creaking over speed-bumps.

-left side mirror led light keeps falling out.

-Middle of the dash is starting to make a rattling sound!

-Drivers seat bracket/frame is clunking sounds loose or the base...

-Battery failed me in Demarest New Jersey and I was on a job for my most important client NBA Basket ball player. I figure I put the on-star to the task and call for roadside. I tell them the battery needs replacing and they respond we don't carry batteries for roadside get a boost and drive to dealer I say ok a boost and I'll take my client to the Airport and swing By Potamkin Chevrolet for a new battery. What can go wrong? I get to Potamkin at 12noon on a Friday I tell them battery is bad if you shut it off the truck probably wont start. They tell me they cant do it until Monday. On-star will help me find another dealer, right? Wrong! Constar receptionist tells me she called 5 dealers in the area and they wont help. Im in the middle of Harlem 2495 2nd Ave, New York, NY 10035 2 hours from home and I cant shut my truck off.... Needless to say, I'm canceling Constar next! $40.00 a month for what? LIP-SERVICE ?

 

It's a shame to have to pay over a thousand dollar a month car payment for 5 years for a vehicle that has such issues and a dealer network in New York that is so lacking!!! Mercedes on the other hand I have a 2001 ML430 battery went bad called roadside guy comes out replaces the battery and only paid for the battery. The seats in the 2001 benz are almost exactly as it was brand new..

I was interested in hearing from someone that uses the truck for business also. I'm in ny also and I know uber and livery sales are big on these vehicles. I figured,gm could care less as long as they got the livery and car rental market purchasing these vehicles. But that new article on autoguide might make some noise

Posted

Absolutely. Thanks again for pushing this through. Wonder if another mag would pick up the story now that it is in print?

 

I hope so...I have pelted most of them today with tweets, posts and emails. Snowballing would be great at this point.

Posted

 

I owned a 2011 Yukon XL SLE for 2 years and loved it to death. Been wanting to get a new one since but this 105 page thread (read every post) has helped me make an informed decision.

 

yahtzee, I signed up just to say thanks for taking the initiative, time and effort in order to get that great article published.

 

I'm rooting for all you guys with the buffeting/vibration issues. Stay determined and it'll pay off!

  • Like 1
Posted

 

I owned a 2011 Yukon XL SLE for 2 years and loved it to death. Been wanting to get a new one since but this 105 page thread (read every post) has helped me make an informed decision.

 

yahtzee, I signed up just to say thanks for taking the initiative, time and effort in order to get that great article published.

 

I'm rooting for all you guys with the buffeting/vibration issues. Stay determined and it'll pay off!

 

Thanks. I appreciate that. I've always admired the Yukon Denali but never really had the need for one. Now that I have the need for one (and it looks better than ever) it goes and shits the bed. I still love the truck and am obviously interested in seeing a positive outcome. Only time will tell.

Posted

I go in to pickup my Yukon tomorrow, and supposedly they've fixed the vibration I've been experiencing between 70-80mph.

 

They said the initial Road Force balance came in at 25lbs on all wheels, except the front right (which was nearly 70lbs). The dealer has replaced all tires...fingers crossed

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