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Driver Info Center goes Dim in Bright Sunlight

mjb4450

By mjb4450
in Troubleshooting & Recalls

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mjb4450 Enthusiast

mjb4450

Posted
Posted

I have a 2014 Silverado with the small 3.5" screen in the center of the instrument cluster. Since new, it gradually goes dim after 10-20 minutes of driving especially when the sun is more intense during the summer. When I turn off the vehicle and restart it will be bright agin for a few minutes. I've had the dealership look at it twice and they say since their computer says it's OK, then it must be OK. Apparently no common sense troubleshooting left in the industry just plug in a computer ant do what it says, no thinking required. HAs anyone else had this problem or more importantly, has anyone a fix for it.

mjb4450 Enthusiast

mjb4450

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Yes I know. I'm not talking about the day/night settings that every vehicle has. The DIC gradually does dimmer and dimmer until it is completely unreadable. The radio displays are still bright and throwing a towel over the sensor will dim the radio, etc until it is removed but have no effect on the DIC. It stays unreadable until I shut off the engine and restart or drive it under cover. I bought a GM after swearing off of them for 30 years because there were defects that either would not or could not be fixed on the one's I had in the early 1980's. Now that I have another one, I'm assuming that even GM did not intend to put a display on a vehicle designed so that the driver can not see it.

SouthernSilveradoGuy85 Senior Enthusiast

SouthernSilveradoGuy85

Posted
Posted

The only thing I can think of is the dimmer switch beside the headlight switch. Since the DIC is the only one dimming then maybe it's a bad connection or something for that screen.

 

If you have to, get the service manager to ride with you even if it takes 20 minutes so he/she sees what it's actually doing.

mjb4450 Enthusiast

mjb4450

Posted
  • Author
Posted

The only thing I can think of is the dimmer switch beside the headlight switch. Since the DIC is the only one dimming then maybe it's a bad connection or something for that screen.

 

If you have to, get the service manager to ride with you even if it takes 20 minutes so he/she sees what it's actually doing.

I sent my service advisor an email with photos of the screen after my last attempt at getting it fixed but got no reply. Both times I was in for it I asked that the vehicle be driven for ten minutes to duplicate the problem but that was also ignored. I will be bringing it in for a very noisey right leaf spring and now that it's 110 degrees here with summer intensity of the sun, which is what affects the DIC the most, I will park outside their drive thru and leave the engine running so I can have someone see it for themselves and then see if they want to tell me it's "functioning as designed" again.

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