Tune vs warranty ?

[tnchevy]

Actually, check your owners manual. If there is a dispute, you go through the Better Business Bureau.

 

We've helped a customer that had to deal with GM warranty issue in the past. GM had no leg to stand on and they didn't even attempt to prove that the customer's modifcation was to blame. They stood by their line of "the modification can cause damage and therefore did". The customer wound up winning the battle.

But the customer had to fight GM over it and that customer may have won the battle but there will be some that won't or don't have the funds to fight it. As I mentioned, I am not against modding a new vehicle but people should know the facts if they are worried about their warranty.

[Jennabear]

But the customer had to fight GM over it and that customer may have won the battle but there will be some that won't or don't have the funds to fight it. As I mentioned, I am not against modding a new vehicle but people should know the facts if they are worried about their warranty.

It actually didn't cost him a dime. He had a cam phaser go out and it damaged 3 pistons. He did not flash back to stock.

 

That situation was different, this would not be an issue with the 2014+ for someone that flashed back to stock with our tuning.

 

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[tnchevy]

It actually didn't cost him a dime. He had a cam phaser go out and it damaged 3 pistons. He did not flash back to stock.

 

That situation was different, this would not be an issue with the 2014+ for someone that flashed back to stock with our tuning.

 

Sent from my fone.

Your making a living at tuning vehicles so arguing with you is pointless. The bottom line is that altering your vehicle beyond it design with un-approved aftermarket parts can and will void your warranty but only if you get caught and GM decides it wants to fight you over doing warranty work. There are no ifs, ands, or buts about it. I wish you luck with your business but don't make people feel like it is safe to alter their vehicle with a tune and that it won't void their warranties. You mentioned that you could tune your truck back to factory if something does happen to get warranty work done. Is that not a form of stealing and deceit?

[Jennabear]

Your making a living at tuning vehicles so arguing with you is pointless. The bottom line is that altering your vehicle beyond it design with un-approved aftermarket parts can and will void your warranty but only if you get caught and GM decides it wants to fight you over doing warranty work. There are no ifs, ands, or buts about it. I wish you luck with your business but don't make people feel like it is safe to alter their vehicle with a tune and that it won't void their warranties. You mentioned that you could tune your truck back to factory if something does happen to get warranty work done. Is that not a form of stealing and deceit?

Please reread my posts. I said nothing of the sort, not do I encourage deceitful actions. There point is, you have no more warranty liability for something completely unrelated to a tune than when it was stock. The same can be said for intakes, exhausts, wheels, brakes etc. They are all under the same scrutiny.

 

For example why should you worry about you losing warranty for an AFM lifter failing, just because you have a tune? Or any other random mechanical failure for that matter.

 

Sent from my fone.