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Tint shop scratched my window

jonleon

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jonleon Enthusiast

jonleon

Posted
Posted

Alright I need some opinions on what I should do. I bought a new truck a few weeks ago and had the windows tinted on the 23rd of Dec. I just took the truck back to them yesterday to fix 2 front windows that already started peeling and it was fixed under warranty. Well I wash my truck today and notice the back window has a huge scratch on it from them trimming the film. Its pretty ****ing irritating because Ive only had the truck a few weeks. What would you do in this situation? 02e3173b8fe67618d10afe477f84b98a.jpg157a10ac7bd2f38d8cb55553a709c6a3.jpg

 

 

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SkiDooNick700 Enthusiast

SkiDooNick700

Posted
Posted

Man, I wish my only problem was a scratch in the windoq. I just had a bedside replaced but that's a whole nother thread!

 

Anyway, I mean it wouldn't hurt to take it back there and see what they say? Otherwise you're on your own.

jonleon Enthusiast

jonleon

Posted
  • Author
Posted

The main thing I want to know is do I ask for a new window? Or a full refund. Im looking for folks who have ran into this issue and what their outcome was, and how they handled it.

 

 

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Colossus Senior Enthusiast

Colossus

Posted
Posted

Give them the chance to make it right. Accidents happen.

cbrsilv15 Senior Enthusiast

cbrsilv15

Posted
Posted

Go back to the shop and ask them to make it right before blasting them on here. Accidents do happen like Colossus said.

jonleon Enthusiast

jonleon

Posted
  • Author
Posted

Go back to the shop and ask them to make it right before blasting them on here. Accidents do happen like Colossus said.

blasting? I never specified what shop or where I even live for that matter. Took care of it today.

 

 

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cbrsilv15 Senior Enthusiast

cbrsilv15

Posted
Posted

Yeah. Stating that the shop had scratched your glass and had to have your windows redone in just over a week.

 

Just saying you were quick to complain before going back to see if they would make it right.

jonleon Enthusiast

jonleon

Posted
  • Author
Posted

Yeah. Stating that the shop had scratched your glass and had to have your windows redone in just over a week.

 

Just saying you were quick to complain before going back to see if they would make it right.

It was more out of panic, because the business was closed NY day. But thanks for not helping and feeling

You needed to give your useless opinion. Cheers

 

 

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jonleon Enthusiast

jonleon

Posted
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My first opinion was common sense. Thanks for not using yours.

once again you stated an OPINION and not a resolution to a first hand experience like I was inquiring.

 

 

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jonleon Enthusiast

jonleon

Posted
  • Author
Posted

The main thing I want to know is do I ask for a new window? Or a full refund. Im looking for folks who have ran into this issue and what their outcome was, and how they handled it.

 

 

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And you need to read a little further.

 

 

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cbrsilv15 Senior Enthusiast

cbrsilv15

Posted
Posted

I gave you my opinion like you originally asked for. Sorry it's not what you wanted to hear. If the dealer doesn't screw my oil filter on all the way and I have some drips in my driveway I don't ask a forum what to do and tell everyone I have a problem. I'd just go to the source and get it resolved. :rant:

jonleon Enthusiast

jonleon

Posted
  • Author
Posted

I gave you my opinion like you originally asked for. Sorry it's not what you wanted to hear. If the dealer doesn't screw my oil filter on all the way and I have some drips in my driveway I don't ask a forum what to do and tell everyone I have a problem. I'd just go to the source and get it resolved. :rant:

I find it sad you cant change your own oil. End thread

 

 

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