Oh the head ache...

[skully85]

So I called the local GMC dealership asked about leveling Kits. How much? And would it void the warranty on my 2017 Sierra.

 

Service manger gets on the phone $550 for installation and everything out the door and "no, it will not void your warranty, as long as a GM dealership does the work"

 

Fine - I think that's a litttle pricy.

 

So I call the Local Chevy dealership, just to compare prices and they tell me they no longer offer leveling kits because of the gray area in the warranty.....

 

Ok - so who's right, who's wrong or what?

 

Not trying to open up old wounds but geez.

[DanMan_S]

So I called the local GMC dealership asked about leveling Kits. How much? And would it void the warranty on my 2017 Sierra.

 

Service manger gets on the phone $550 for installation and everything out the door and "no, it will not void your warranty, as long as a GM dealership does the work"

 

Fine - I think that's a litttle pricy.

 

So I call the Local Chevy dealership, just to compare prices and they tell me they no longer offer leveling kits because of the gray area in the warranty.....

 

Ok - so who's right, who's wrong or what?

 

Not trying to open up old wounds but geez.

 

 

 

Technically, the Chevy dealership is correct. The warranty is not a plan to fix everything that breaks on a vehicle....it's consumer projection from factory defects. The truck is not coming from the factory with the lift, and the dealership is a franchise and does not represent GM legally. If something breaks, they still have to go back to GM to see about coverage.

 

If the dealership itself warranties the work, they are doing that on their own, separate from GM and would cover the repairs out of their own pockets without contacting GM.

['17 Sierra]

The only problem that a leveling kit "might" cause is premature upper ball joint wear. The more lift you have, the higher the chances. So if you're willing to pay for an upper control arm if the ball joint does fail, then go for it. The only time a warranty will become void is if the mod you did caused the problem. The overall consensus is as long as you don't go higher than 2.5", you should be okay, but even a 2" level will be harder on the ball joints than keeping it stock height.

[SilveradoSaver]

I ran into the same "grey area" when I levelled my truck. The email I got back from the GM dealership (Service Manager) reads:

 

No aftermarket accessory actually voids the warranty, In GM’s policy manual it states that any failure directly related to the installation of a non-GM part or accessory is not covered by the new vehicle warranty. So installing a leveling kit will not automatically void the warranty. If you had a suspension part fail prematurely and that was disturbed or modified during the installation of the leveling kit, that may not be covered.

 

That being said, we do install leveling kits here at the dealership. They are not supplied by GM. GM does not make a lift or leveling kit for any of its truck models. If we sell and install the kit, we will honor any suspension failure not covered by the factory warranty, provided the failure is related to the install of the leveling kit and within the time and mileage of the new vehicle warranty.

 

I've kept this email on file just in case. But hopefully there's never an issue with it.