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TSB Sticky???

Rossy11

By Rossy11
in Troubleshooting & Recalls

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Rossy11 Enthusiast

Rossy11

Posted
Posted

Hello, pardon me if i cannot find this, but can we have a pinned post dedicated for TSB's? I have a 2017 sierra and have found so far 2 service bulletins for my year by searching the forums. I printed one out for future reference but i cannot find the other i read a few weeks ago. Can we get a pinned post for them if we dont already have one??, and can someone share with me if we do??, as im a long time member and i dont see anything anywhere. You'd think it'd be sticky, if none then lets get one, moderators?.

Rossy11 Enthusiast

Rossy11

Posted
  • Author
Posted

Thanks, I thought so as well! Can't believe there is no pinned sticky on this already!

Hello moderators??!! Anyone know how we can get this pinned?

Thanks

RyanbabZ71 Senior Enthusiast

RyanbabZ71

Posted
Posted

Maybe PM a moderator? I will run it by the admin because in the past it was frowned upon by GM to post TSBs (people would scan them post here and run to their dealer no matter if they needed the fix or not).

 

 

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Rossy11 Enthusiast

Rossy11

Posted
  • Author
Posted

Maybe PM a moderator? I will run it by the admin because in the past it was frowned upon by GM to post TSBs (people would scan them post here and run to their dealer no matter if they needed the fix or not).

Sent from my iPad using Tapatalk

Thanks sounds good.

BIGDOGx Senior Enthusiast

BIGDOGx

Posted
Posted

TSBs are reference for techs, really bad idea to publish for public misuse.

 

The problem with that is then you have to count on your dealer to go that extra bit when having issues. I have lost count of the times i have found tsb's detailing the exact problem i am having to only be told by the dealer nothing can be found or done until i give them the number of the bulletin that is! I have noticed more and more that dealers these days are hiring very inexperienced techs, most places have 1 or 2 top guys that know whats going on and the rest are virtual oil changers for the most part. I know at my dealer i know more then the entire service department concerning my truck and most of the product they sell on their lot for that matter, people like that are not going to go that extra mile digging through tsb's reports trying to cross reference a potential fix because they simply do not have the knowledge to do so.

tbarn Senior Enthusiast

tbarn

Posted
Posted

Actual TSB's are available to the public. I think you can order them from Helm but not sure. That is why they came out with PI's. PI = preliminary information. Not a finished TSB. Hence not supposed to be available for public consumption. This is why that there are about 300 PI's and about 50 TSB's for a 2015 Silverado. Most PI's never become TSB's.

Rossy11 Enthusiast

Rossy11

Posted
  • Author
Posted

The problem with that is then you have to count on your dealer to go that extra bit when having issues. I have lost count of the times i have found tsb's detailing the exact problem i am having to only be told by the dealer nothing can be found or done until i give them the number of the bulletin that is! I have noticed more and more that dealers these days are hiring very inexperienced techs, most places have 1 or 2 top guys that know whats going on and the rest are virtual oil changers for the most part. I know at my dealer i know more then the entire service department concerning my truck and most of the product they sell on their lot for that matter, people like that are not going to go that extra mile digging through tsb's reports trying to cross reference a potential fix because they simply do not have the knowledge to do so.

I totally agree with this! I've been here also, I've found a tsb related to an issue I was haveing a couple years ago with an older truck. Turned out I've had the problem for the whole time I owned it with only getting the run around at the dealer. I later found a tsb and brought it in. They did the fix and truck was fixed. Blows me away why they just can't look this up. But as you said above, a lot of incompetent employees the dealers have these days. Would like to see a tsb sticky done regardless of if GM frowns upon it. Heck they don't seem to care giving you the run around, so why should we

RyanbabZ71 Senior Enthusiast

RyanbabZ71

Posted
Posted

Actual TSB's are available to the public. I think you can order them from Helm but not sure. That is why they came out with PI's. PI = preliminary information. Not a finished TSB. Hence not supposed to be available for public consumption. This is why that there are about 300 PI's and about 50 TSB's for a 2015 Silverado. Most PI's never become TSB's.

You are thinking of alldata. This is a pay for information service.

 

 

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NomadicCPO Enthusiast

NomadicCPO

Posted
Posted

 

The problem with that is then you have to count on your dealer to go that extra bit when having issues. I have lost count of the times i have found tsb's detailing the exact problem i am having to only be told by the dealer nothing can be found or done until i give them the number of the bulletin that is! I have noticed more and more that dealers these days are hiring very inexperienced techs, most places have 1 or 2 top guys that know whats going on and the rest are virtual oil changers for the most part. I know at my dealer i know more then the entire service department concerning my truck and most of the product they sell on their lot for that matter, people like that are not going to go that extra mile digging through tsb's reports trying to cross reference a potential fix because they simply do not have the knowledge to do so.

This. Not sure why someone would think this is a bad idea. With my previous ride, I would have a problem, look at the TSB section of the forum, and print it if applicable. When I went to the dealer, all I had to do was hand the printout to them and say "my car is doing this". The service advisor was always appreciative.

tbarn Senior Enthusiast

tbarn

Posted
Posted

 

You are thinking of alldata. This is a pay for information service.

 

No, I've been in dealerships for 35 years. It was a very big deal when they became available to the public. Before that, it was dealer only. And, no internet back then. You can probably find most bulletins online somewhere if you look far enough. But, Helminc offers all bulletins from 1980 through 2015 for 24.95.

Rossy11 Enthusiast

Rossy11

Posted
  • Author
Posted

This. Not sure why someone would think this is a bad idea. With my previous ride, I would have a problem, look at the TSB section of the forum, and print it if applicable. When I went to the dealer, all I had to do was hand the printout to them and say "my car is doing this". The service advisor was always appreciative.

I agree!

You are thinking of alldata. This is a pay for information service.

Sent from my iPad using Tapatalk

So can we get this(Tsb posts)to be a sticker mr moderator?
It's Tim Senior Enthusiast

It's Tim

Posted
Posted

 

I have lost count of the times i have found tsb's detailing the exact problem i am having to only be told by the dealer nothing can be found or done until i give them the number of the bulletin that is! I know at my dealer i know more then the entire service department concerning my truck and most of the product they sell on their lot for that matter, people like that are not going to go that extra mile digging through tsb's reports trying to cross reference a potential fix because they simply do not have the knowledge to do so.

My mistake, I didn't realize you were experiencing so many issues. Pertaining to new vehicles my last warranty issue was... never, and I took if I recall exactly, 2 vehicles in for one or maybe 2 recalls many years ago. I apologize.

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