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Tri-mode power steps damaged by shop

wildlyfe200

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Dnt Senior Enthusiast

Dnt

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I think all the guys with TriMode steps on their trucks should be paying close attention to this thread. this looks like something that could happen anywhere that they put the truck on a lift, tire shop etc. They should take full responsibility when they damage your truck, you probably need to talk with the shop owner if possible. The peons are going to deny deny deny.....

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wildlyfe200 Enthusiast

wildlyfe200

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I think all the guys with TriMode steps on their trucks should be paying close attention to this thread. this looks like something that could happen anywhere that they put the truck on a lift, tire shop etc. They should take full responsibility when they damage your truck, you probably need to talk with the shop owner if possible. The peons are going to deny deny deny.....

I am speaking with the owner. I'm remaining calm. He did not see the damage underneath and neither did I. He just saw the gouges on the top. I kind of dont blame him for thinking that since there was no damage underneath that it didn't happened at his place.

 

I went to get a tire rotation today (free at STS/Mavis w/ coupon) and I told them about the previous damage and showed them and they used a different lift that you drive on and does not have arms that come in from the outside. I was pleased. He also came inside to check the torque chart. I will be getting my first set of tires there even if they are a bit more.

 

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wildlyfe200 Enthusiast

wildlyfe200

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Just incase any one wanted to know one tri-mode step assembly form GM is $1,398.60. That includes motors and all. With tax that is about 3g's for two replacement steps. Also would have to include labor.

 

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wildlyfe200 Enthusiast

wildlyfe200

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Well now looks like we may have a deal going on some replacement TriMode steps LOL

http://www.gm-trucks.com/forums/topic/201871-2017-oem-denali-retractable-running-boards-for-sale/

I am letting the shop get off easy they are an independent shop and they are paying out of pocket. Besides the screw up with my steps they did a great job.

 

If this was a national chain shop no way I would take nothing short of brand new factory replacements.

 

Also I will have a couple of extra motors on the shelf for the future.

 

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wildlyfe200 Enthusiast

wildlyfe200

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I would make them buy you a new door panel as well, looks like something kicked and gnawed the **** of out this one...

1885d2bc2b16999476103bfd3b1ceffe.jpg

Nahh door panel is just mud from my boots. It will wipe right off. This is primarily a work truck.

 

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Eddie 70 Senior Enthusiast

Eddie 70

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I saw you got the deal on the steps Wildlyfe200. Good for you. Hopefully the shop will own up and help like they should. You might be able to get a little money for your old ones also.

wildlyfe200 Enthusiast

wildlyfe200

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I saw you got the deal on the steps Wildlyfe200. Good for you. Hopefully the shop will own up and help like they should. You might be able to get a little money for your old ones also.

Shop is going to pay for them. They are lucky I settled for used ones. I will hold on to the ones I take off incase I need the motors down the road. I will be diving this truck untill death. Also want to see if I can swap the chrome trim cause I think mine is in better shape than the ones I scored from M3sparky. If not no big deal.

 

He sent them out freight Cali to NJ. Now I have to pray FEDEX doesn't fubar them all up.

 

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djxn40 Enthusiast

djxn40

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I feel for you op. Incompetence or lack of caring idk. But at 1 month old I took my truck to the dealer to have new tires I bought installed. They scratched all 4 rims. Wow I was in shock. Yes they replaced them but still. Then I said ok I'll use mobile 1 to change my oil since the dealer in incapable. Mobile 1 over filled my oil... Wow. I do my own work now. All shops are incapable as far as my experience. I try to stay out of them

 

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  • 2 weeks later...
wildlyfe200 Enthusiast

wildlyfe200

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I feel for you op. Incompetence or lack of caring idk. But at 1 month old I took my truck to the dealer to have new tires I bought installed. They scratched all 4 rims. Wow I was in shock. Yes they replaced them but still. Then I said ok I'll use mobile 1 to change my oil since the dealer in incapable. Mobile 1 over filled my oil... Wow. I do my own work now. All shops are incapable as far as my experience. I try to stay out of them

 

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I am starting to feel the same about almost all shops being incompetent. I did my first oil change and will continue to do them. The dealer can keep their two free oil changes. I wish I had the time to do more things myself but I work too hard, i'm tired, and don't have the time.

 

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ChevyRoofer Senior Enthusiast

ChevyRoofer

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I am starting to feel the same about almost all shops being incompetent. I did my first oil change and will continue to do them. The dealer can keep their two free oil changes. I wish I had the time to do more things myself but I work too hard, i'm tired, and don't have the time.

 

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Get your new ones installed yet?

wildlyfe200 Enthusiast

wildlyfe200

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Get your new ones installed yet?

It has been 95 degrees the last 3 days here. I work outside so i have been exausted. I emailed the shop yesterday asking them to do it and make payment for the steps and no reply back. Not sure if i even want them doing it. A lift and an extra set of hands would make the job alot easier. Doesn't look too difficult just the fact that the steps are heavy and awkward.

 

I will update when I get them on.

 

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wildlyfe200 Enthusiast

wildlyfe200

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Get your new ones installed yet?

It was less than 95 today and i got them installed not too difficult the second one went on in 20min. After i decided to drive the front of the truck up onto railroad ties that line my driveway to get a few more inches clearance. About 8 or 9 bolts. Air ratchet made things alot quicker. Put a jack under one end removed all the bolts from that side then took the last one out from the other end and kicked the jack out from the step and slid out from under the truck with the step on my lap. Needed a second hand to get them in for about 1 min. Not too bad kinda satisfying. Now to i got to go to that shop and get my dough tomarrow.

 

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