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Silverado Bodyshop Work Problems

Rocz3cqg

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Rocz3cqg Enthusiast

Rocz3cqg

Posted
Posted

2019 Silverado High Country and a deer decided to play contact sports.  Damaged the right hand front corner to the tune of 6500.00.

Got it all apart and ordered all the parts which arrived today, 11/8/2018. All the parts except the front bumper bar which GM says there are none

available and there is no timeline for delivery. But I will be the first one to receive one when available. The parts department is trying, Service Manager

has made calls, Chevy Customer Care has been notified. So my vehicle sits at the dealership partially undressed until GM gets off its butt to produce

1 spare Front Bumper Bar.

GMC-AT Senior Enthusiast

GMC-AT

Posted
Posted

Lack of replacement parts for the first 6 months or so,  totally common for new models. The new Dodge has been out since last spring.. still a long wait to get most replacement parts. 

Rocz3cqg Enthusiast

Rocz3cqg

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  • Author
Posted

You may be right but I have got every part from the dealership to do warranty work on my truck. From Steering Wheel, Console Top, Driver Side Cover, Sill Plate and Driver B Pillar trim replacement to every piece of the front end except the bumper to fix the damage. So SPO parts are being produced since all these parts came within a few days of ordering.

L86 All Terrain Senior Enthusiast

L86 All Terrain

Posted
Posted
3 hours ago, Sierra Dan said:

Have you tried pleading with the dealer about robbing one off of a new unit on the lot?

They would never even consider that. I tried for 2 days when buying my 2015 All Terrain to have the swap the chrome mirror covers for painted black ones with a truck they  had on the lot, it was like we were trying to order a different truck and that it would screw up the specs. I was very adamant that it happen, but no freakin' way in hell would they do that and I buy A LOT of trucks from that dealer.  

DCazares Enthusiast

DCazares

Posted
Posted

They did when I bought my K2 back in Nov. 2013.  The rear bumper pad was all scratched up and damaged.  They replaced it with a mint one from another truck on the lot.  

Rocz3cqg Enthusiast

Rocz3cqg

Posted
  • Author
Posted

Actually GM pulled one from the line at Fort Wayne and they are shipping it to my dealer and it should be here on Saturday. Sent a few emails around

and got a response. GM contacted the dealership and got the bugs worked out. Thanks GM!!!!!

Update: The bumper did arrive on Saturday 11/10, but GM sent 3 instead. I guess I get my pick and my dealership has 2 extra bumpers for spares.

Probably the only dealership to have spare bumpers at this time.

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