survey

[tomleo67]

got a survey in mail which I complained about a few things...got a call back the next day from "pro active customer out reach team" she left a message with several numbers wants to talk to me about my survey. Haven't talked to her yet...anyone else get this call?

[txab]

Yes. Usually it's to get further info

[MaverickZ71]

11 hours ago, tomleo67 said:

got a survey in mail which I complained about a few things...got a call back the next day from "pro active customer out reach team" she left a message with several numbers wants to talk to me about my survey. Haven't talked to her yet...anyone else get this call?

Damn.  I wish GM would have ever sent me a survey.  My response would have been about 1200 pages.  

[Sierra Dan]

12 hours ago, tomleo67 said:

got a survey in mail which I complained about a few things...got a call back the next day from "pro active customer out reach team" she left a message with several numbers wants to talk to me about my survey. Haven't talked to her yet...anyone else get this call?

Back when K2 trucks came out, GM support people were all over these forums.

I have not seen but just a few here so far with the T1 trucks.

[JimCost2014]

1 hour ago, MaverickZ71 said:

Damn.  I wish GM would have ever sent me a survey.  My response would have been about 1200 pages.  

1200 seems to be about right for most complaints, give or take 200 pages.

[ILSilverado]

Chevrolet won't dare send me that survey either.

[Ultra54]

I got the survey and I gave a glowing response based on my experience. The only aspect I complained about was fuel economy basically.