2018 GMC Sierra. AC not blowing Cold...NOT COVERED

[willcofinance]

i'M sure I can't be the only person with a less than 2 year old $60,000 Truck having AC problems.  Less than 60K mileage and it's not under warranty.  I live in Texas, first Corona and now no AC during the summer....OUCH.  Hopefully someone can help.

 

Thanks.

[lonestardiver]

I think that is covered under the bumper to bumper 30k mile warranty...but I could be wrong.

[newdude]

18 minutes ago, willcofinance said:

i'M sure I can't be the only person with a less than 2 year old $60,000 Truck having AC problems.  Less than 60K mileage and it's not under warranty.  I live in Texas, first Corona and now no AC during the summer....OUCH.  Hopefully someone can help.

 

Thanks.

 

Bumper to bumper is 3yr/36k.  Only thing you can do to help yourself is start an assistance case with your dealer and GM and see what can be done.  

[amxguy1970]

Did you pay full price for it? Usually when you spend more than $65k it becomes problem free so you should have spent a little more. You are out of warranty and fluke things happen. Some of the earlier models had issues with the AC line cracking and leaking and there was a revision out later with a new line and/or bracket. Search around and you should come across those. Sucks but not very common, maybe the dealer will work with you and offset some of the cost, if not take it to a different shop and see what they can do. Good luck, but there are people with 300k cars that also have issues, price doesn't determine level of problem free vehicles...

 

Tyler

[JimCost2014]

1 hour ago, willcofinance said:

i'M sure I can't be the only person with a less than 2 year old $60,000 Truck having AC problems.  Less than 60K mileage and it's not under warranty.  I live in Texas, first Corona and now no AC during the summer....OUCH.  Hopefully someone can help.

 

Thanks.

Welcome to the site.

 

I know your truck is an 18, but I would mention this to the dealer, does not hurt to ask:

Special Coverage Adjustment 17336 Air Conditioning Condenser (Combi-Cooler) Refrigerant Leak 
 
 
Copyright 2017 General Motors.  All Rights Reserved. Page 1 of 7 
 
Reference Number: N162080780 Release Date: July 2018   Revision: 04  Revision Description: This bulletin has been revised to include a labor time increase in the warranty information section and to remove the locally obtained parts information in the parts section. Please discard all copies of 17336-03. Attention: This special coverage applies ONLY to refrigerant leaks as fully described within the below service procedure.  This special coverage ONLY applies to vehicles explicitly identified in the GM Vehicle Information System.  Note that; transmission fluid/oil leaks at any location upon/in the combinational cooler, refrigerant leaks caused by; collision, stone/rock impingement, road debris, etc. are NOT covered by this special coverage program.     
Make Model 
Model Year RPO Description From To Cadillac Escalade 2015 2017   Escalade ESV Chevrolet Suburban Tahoe GMC Yukon Yukon XL Involved vehicles are identified on the Applicable Warranties section in GM Global Warranty Management system.  This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.  Condition On some 2015-2017 model year Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon and Yukon XL vehicles, may have a condition where thermal cycling on the combination transmission fluid/oil and AC condenser cooler creates a crack that may allow refrigerant to escape. This condition consequently may deactivate the AC system which may cause potential customer annoyance.   Special Coverage Adjustment This special coverage covers the condition described above for a period of 5 years or 60,000 miles (100,000 km) for Chevrolet Suburban, Tahoe, GMC Yukon and Yukon XL and 6 years or 72,000 miles (116,000 km) for Cadillac Escalade and Escalade ESV, whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.   For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after October 6, 2017, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin.  Claims with repair orders prior to October 6, 2017, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below.  The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers.  Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Correction Dealers are to inspect the air conditioning condenser and replace if necessary.  The repairs will be made at no charge to the customer. 

[migrabill]

Very rare for a warranty to cover an AC problem at 60K miles. Your bumper to bumper is 36K.  I have always said no to extended warranties, but on my new 2020 Sierra 2500HD Duramax Denali I paid to extend my bumper to bumoer to 100K. I figured there was too much "tech" not to.