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Apple CarPlay skipping/cutting out?

GMC207
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GTPprix Senior Enthusiast

GTPprix

Posted
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Is this something that Downloads somehow or does the dealer have to do it ?

Should be OTA but the dealer can do it as well when it’s released for these trucks.
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GTPprix
GTPprix

V153 which was prematurely announced but as of last night is still not available should fix this. The update above is just calibrations to fix the back end connection; V153 should be available shortly

2019_Silverado_HC
2019_Silverado_HC

I have a 2019 Silverado and I use Apple Car Play quite a lot on long drives.  I have noticed that after about playing for 2-3 hours it will produce static that is corrected by unplugging the phone and

Jeff Brandt
Jeff Brandt

I am having the exact issue that is explained in TSB# 20-NA-2231, you can find it in this forum.  The problem with these new vehicles is there is some much technology I feel that mechanics just can't

GMC207 Enthusiast

GMC207

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20 minutes ago, GTPprix said:


Should be OTA but the dealer can do it as well when it’s released for these trucks.

Thanks for the info!

edktm Enthusiast

edktm

Posted
Posted

Seems that expensive Apple app is somewhat problematic.. Using the hardwire firewire to the usb port will play fine..Ill bring to the dealer at some point

joostan Enthusiast

joostan

Posted
Posted

A few things I’ve noticed. Keeping my smart watch (garmin instinct) disconnected from my phone helps a lot with the skipping. 
 

also, I like to leave the truck running when I’m running into a store for something quick. Imo better to not turn off/on the diesel any more than I have to. But when I do this and take the phone with me, when I get back and it reconnects it skips a lot. If I leave the phone in the truck, so it doesn’t disconnect/reconnect while truck is running, it doesn’t skip. Not sure why but this helps

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GMC207 Enthusiast

GMC207

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10 hours ago, joostan said:

A few things I’ve noticed. Keeping my smart watch (garmin instinct) disconnected from my phone helps a lot with the skipping. 
 

also, I like to leave the truck running when I’m running into a store for something quick. Imo better to not turn off/on the diesel any more than I have to. But when I do this and take the phone with me, when I get back and it reconnects it skips a lot. If I leave the phone in the truck, so it doesn’t disconnect/reconnect while truck is running, it doesn’t skip. Not sure why but this helps

I have been noticing this is exactly what is happening to me. I hop outta my truck at the bus stop everyday and when I get back in it skips like crazy. I realized that if I leave my phone in the truck it doesn’t do it.....hard to figure out what the issue is with the reconnection when truck is running. 

joostan Enthusiast

joostan

Posted
Posted
20 hours ago, GMC207 said:

I have been noticing this is exactly what is happening to me. I hop outta my truck at the bus stop everyday and when I get back in it skips like crazy. I realized that if I leave my phone in the truck it doesn’t do it.....hard to figure out what the issue is with the reconnection when truck is running. 

Funny, I hope GM has QC folks on these forums

  • 1 month later...
GTPprix Senior Enthusiast

GTPprix

Posted
Posted

Ok so V155 is staring to release in waves. First wave is not T1 trucks however I'm running a prerelease version and its fixed a ton of little "quirks" I've noticed. My guess is trucks will get this in 1-2 weeks. 

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GMC207 Enthusiast

GMC207

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4 hours ago, GTPprix said:

Ok so V155 is staring to release in waves. First wave is not T1 trucks however I'm running a prerelease version and its fixed a ton of little "quirks" I've noticed. My guess is trucks will get this in 1-2 weeks. 

Any idea how well know if it downloads? Will the screen say anything?

GTPprix Senior Enthusiast

GTPprix

Posted
Posted
Any idea how well know if it downloads? Will the screen say anything?

You’ll get a prompt to install an update can’t miss it ;)
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GMC207 Enthusiast

GMC207

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8 minutes ago, GTPprix said:


You’ll get a prompt to install an update can’t miss it 😉

Perfect

  • 2 weeks later...
Yfz43gmc Enthusiast

Yfz43gmc

Posted
Posted

Hope the fix is released soon, just picked up a 21 At4 and does same on Carplay  but also does on Sirius xm in country???. Wasn't sure if it was the wifi losing signal- and shouldn’t since its supposed to be satellite, but annoying as all can be. Sometime the tech is more frustrating than it’s worth. 

GTPprix Senior Enthusiast

GTPprix

Posted
Posted

V155 was released to dealers today :) Not sure on OTA schedule yet but you can goto your dealer and have them update your 2021 😉

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  • 3 weeks later...
SRNicholson Enthusiast

SRNicholson

Posted
Posted

I had v155 installed today.  I have an Android so hoping it cures some of the bugginess in Android Auto as well.  I found it would often not respond to voice commands even though it acknowledged them on the screen.  Haven't driven for more than 10 minutes since then so no significant observations yet.

 

My dealer was hesitant to install it and I had to let them know it had issues.  They apparently won't do it as a general likely just to not have to deal with the time it takes.  I'm perhaps not their typical customer who has no clue about software and I perhaps am too anxious to get updates when they are available.

  • 2 months later...

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