Strange popup on screen when starting up

[GMC4Zee]

Whenever either driver gets in the truck and starts it up, I get a message to 'login with a password in order to continue using connected services". I have tried Sirrus XM password, MyGMC password and the password for the wifi. None of them is correct. So does anybody know what it is asking for? You can click remind me later and everything works but it is just annoying! I do not have a Onstar plan either.

[Tomato]

On 5/12/2022 at 5:46 PM, GMC4Zee said:

Whenever either driver gets in the truck and starts it up, I get a message to 'login with a password in order to continue using connected services". I have tried Sirrus XM password, MyGMC password and the password for the wifi. None of them is correct. So does anybody know what it is asking for? You can click remind me later and everything works but it is just annoying! I do not have a Onstar plan either.

I have gotten that before, but my MyGMC credentials work...

[shadow gray 2020 hd]

Had this happen before, and I would try my mychevy password.  I had to go into the mychevy site online and change my password for my account on the site.  Entered the new password in my truck, and that worked.