Power Steering failing

[Paul Conroy]

Hey all, my 22 Sierra Denali Limited with 27k miles is suddenly losing power steering. I was about an hour into a trip away for the weekend tonight and got a message that power steering assist was reduced drive carefully. I pulled over, checked around for blown fuses, and eventually the power steering kicked back on. It failed again 20 minutes or so later, again. Any thoughts? 

[Bikerjon]

2 hours ago, Paul Conroy said:

Hey all, my 22 Sierra Denali Limited with 27k miles is suddenly losing power steering. I was about an hour into a trip away for the weekend tonight and got a message that power steering assist was reduced drive carefully. I pulled over, checked around for blown fuses, and eventually the power steering kicked back on. It failed again 20 minutes or so later, again. Any thoughts? 

Welcome to the forum. There is a ground strap on the passenger side in the engine compartment that corrodes causing the power steering assist to fail. I would get this into a dealer now.

[GMCustomerService]

On 2/2/2024 at 8:54 PM, Paul Conroy said:

Hey all, my 22 Sierra Denali Limited with 27k miles is suddenly losing power steering. I was about an hour into a trip away for the weekend tonight and got a message that power steering assist was reduced drive carefully. I pulled over, checked around for blown fuses, and eventually the power steering kicked back on. It failed again 20 minutes or so later, again. Any thoughts? 

This is certainly not what we like to hear, Paul Conroy.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your 2022 GMC Sierra's power steering system. To do so, please send an email to [email protected] with ATTN: Paul Conroy/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s Privacy Policy, please visit https://www.gm.com/privacy-statement.html. The information you provide may be monitored and recorded and is subject to the GM Privacy Statement.
 
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[AM Frahn]

Hello

 

I received this message on my 2020 Acadia-- 

 

Please advise if there is another mass recall.

[AM Frahn]

Steering Assist is Reduced 

Drive with Care

[newdude]

9 minutes ago, AM Frahn said:

Hello

 

I received this message on my 2020 Acadia-- 

 

Please advise if there is another mass recall.

 

4 minutes ago, AM Frahn said:

Steering Assist is Reduced 

Drive with Care

 

 

 

This is the 2019-2025 Silverado/Sierra forum section.  Your Acadia is not a Silverado or Sierra, so the fix won't be the same.

 

In your case, you probably have a V6 Acadia.  If you are seeing that message, the issue isn't the steering, its the P0128 thermostat code you probably have.  Scan for codes.  You need a new thermostat and temperature sensor.  No recalls, no "mass recalls", you just need a thermostat and temp sensor.  

 

 

From the GM tech note:

 

A vehicle may come into the dealer with a "Service Steering Message".

Upon diagnosis no codes will be found that seem to pertain to the steering system. 

Code P0128 -Engine Coolant Temperature Below Thermostat Regulating Temperature may be set.

Cause

If vehicle diagnostics determine that the ECM may be reading the  coolant temperature incorrectly a "Service Steering Message" will be turned on to protect the steering gear in the event of an undetected overheat condition.

Edited October 21, 2024 by newdude

[ELb]

This is concerning! I received the message “Service Power Steering, Drive With Care” today on my 2024 Chevy. I had just shortly exited a sharp curve when I lost power steering. Took it to the dealership where the team is very helpful and are currently evaluating.   Although, very concerned to see these issues that potentially result in serious injury or worse. 

[1Chevysucks]

Got in my 2023 Chevy Silverado with 11000 miles and can’t turn the steering wheel & a code power steering failure drive with care! Well I can’t drive at all!!! What the hell?? Got a new vehicle so I wouldn’t have problems.

[Clublen]

I went out to start my 2022 Trail boss and it was dead ... no lights on dash ... so I had it boosted . Let it run for about 5 minutes then a message came up on dash saying I was about to loose power steering ..have power steering serviced ? So I cannot drive the truck to give battery a good charge ? Could these 2 issues be related ? How do I trouble shoot ? 

[Fanny]

Hello I’m currently having this issue. It started with my truck dying and struggling to turn on then the power steering completely went out with the “no power steering no assist soon” I’ve already checked the battery and also changed the ground cable behind the passenger side and I’m still having the same issue. Does anyone know what else it could be ? 

[jamesmr89]

I just wanted to followup here and see what any of your resolutions were?  I'm currently in the same boat, i replaced the ground strap from youtube videos behind the passenger wheel liner, it seems like it works in the mornings but as soon as I stop and restart its no power steering.  I've got an appointment in a few days and hoping someone could give me some pointers for them to look for.  I'm going to insist they test voltage at the PSCM before authorizing any new parts.  But anyone here find anything else to look out for?

Thanks in advance.