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New '24 Silverado 1500 WT CC owner - USB ports question

Probity
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Probity Enthusiast

Probity

Posted
Posted

Recently (a week ago) crossed to the dark side (I owned numerous F150's for many decades) and got my new ride at local Chevy dealer. Very basic truck with the 2.7L 4-banger that fits my needs (it does have the WT Value Pkg). Standard equipment is Chevy Infotainment 3 system with 7" screen/bluetooth audio streaming/wireless Android/Apple Carplay (it's not SiriusXM capable), and 2 x USB ports (1 x USB-A, 1 x USB-C). I've got both the roof-mounted shark-fin antenna AND the conventional AM/FM radio antenna on pax side. 

 

I'm not tech-savvy and have been trying to understand capabilities of the USB ports. Namely, are they charge-function only (for phone, etc), or can I use one of them for playing off a memory stick with songs ripped from my numerous old CD's. The owner's manual hasn't been a lot of help. I'm thinking that they probably are charge-only because when I go into Infotainment Home screen/Audio, only devices choices shown are AM/FM/Bluetooth (no USB, no Aux). Remember this is a basic WT truck.

 

Before I go and spend a lot of time ripping CD's onto a big memory stick only to find I can't use it - can anybody smarter than me set me straight? Anybody else out there with a new 23/24 WT able to use one of their USB ports for audio even if Home/Audio screen doesn't show a USB device option?

Bikerjon Enthusiast

Bikerjon

Posted
Posted
2 hours ago, Probity said:

Recently (a week ago) crossed to the dark side (I owned numerous F150's for many decades) and got my new ride at local Chevy dealer. Very basic truck with the 2.7L 4-banger that fits my needs (it does have the WT Value Pkg). Standard equipment is Chevy Infotainment 3 system with 7" screen/bluetooth audio streaming/wireless Android/Apple Carplay (it's not SiriusXM capable), and 2 x USB ports (1 x USB-A, 1 x USB-C). I've got both the roof-mounted shark-fin antenna AND the conventional AM/FM radio antenna on pax side. 

 

I'm not tech-savvy and have been trying to understand capabilities of the USB ports. Namely, are they charge-function only (for phone, etc), or can I use one of them for playing off a memory stick with songs ripped from my numerous old CD's. The owner's manual hasn't been a lot of help. I'm thinking that they probably are charge-only because when I go into Infotainment Home screen/Audio, only devices choices shown are AM/FM/Bluetooth (no USB, no Aux). Remember this is a basic WT truck.

 

Before I go and spend a lot of time ripping CD's onto a big memory stick only to find I can't use it - can anybody smarter than me set me straight? Anybody else out there with a new 23/24 WT able to use one of their USB ports for audio even if Home/Audio screen doesn't show a USB device option?

IMO plug it in and try it.

newdude Senior Enthusiast

newdude

Posted
Posted (edited)

Its not charge only because Apple CarPlay/Android Auto function via USB (and also wirelessly).  

 

On the radio page on the screen.  Do you have a selection under AM/FM/Bluetooth that says "more"?  

Edited by newdude
ember1205 Senior Enthusiast

ember1205

Posted
Posted

According to the manual, all trims / radios should be able to access music files on USB drives. I would go with either 16GB or 32GB drives as that's large enough to hold "a lot" of music files and small enough to be supported by most vehicles.

Niklasbraun Enthusiast

Niklasbraun

Posted
Posted (edited)
On 2/11/2024 at 5:52 PM, Probity said:

Recently (a week ago) crossed to the dark side (I owned numerous F150's for many decades) and got my new ride at local Chevy dealer. Very basic truck with the 2.7L 4-banger that fits my needs (it does have the WT Value Pkg). Standard equipment is Chevy Infotainment 3 system with 7" screen/bluetooth audio streaming/wireless Android/Apple Carplay (it's not SiriusXM capable), and 2 x USB ports (1 x USB-A, 1 x USB-C). I've got both the roof-mounted shark-fin antenna AND the conventional AM/FM radio antenna on pax side. 

 

I'm not tech-savvy and have been trying to understand capabilities of the USB ports. Namely, are they charge-function only (for phone, etc), or can I use one of them for playing off a memory stick with songs ripped from my numerous old CD's. The owner's manual hasn't been a lot of help. I'm thinking that they probably are charge-only because when I go into Infotainment Home screen/Audio, only devices choices shown are AM/FM/Bluetooth (no USB, no Aux). Remember this is a basic WT truck.

 

Before I go and spend a lot of time ripping CD's onto a big memory stick only to find I can't use it - can anybody smarter than me set me straight? Anybody else out there with a new 23/24 WT able to use one of their USB ports for audio even if Home/Audio screen doesn't show a USB device option?

The USB ports in your '24 Silverado 1500 WT CC should indeed support more than just charging. You should be able to play music off a memory stick with songs ripped from your CDs. It's strange that you're not seeing a USB device option on the Infotainment Home/Audio screen.

Here's a quick workaround you can try: even if the USB option doesn't show up on the main screen, plug in your memory stick and navigate to the source or input menu on your infotainment system. Sometimes, the USB playback option is nested in there.

I've had a similar setup in my WT truck, and it took a bit of poking around to figure out all the features.

Edited by Niklasbraun
Probity Enthusiast

Probity

Posted
  • Author
Posted

Thanks to all that replied. I spent a fair amount of time searching through all Chevy online website and owners manual info regards the Infotainment system trying to a definitive answer to 'are the 2 x instrument panel USB's charge only or both charge/data for my WT trim crewcab?" and I kept striking out.

 

I finally had my 'aha' moment when I found the 2024 Chevy truck online order/reference guide with RPO info:

Model Information - Online Ordering Guide (gm.com) This info is a god-send, glad I found it.

 

So my specific '24 WT CC does have/should have USB ports that are both charge and data - under both Standard Equipment and Ordering Info/Interior (shown below), it's RPO code UBJ:

image.thumb.png.ea7daf66f8294d21e2bf84345072aca8.png

 

So, even though when I go into Audio and don't see USB listed for some strange reason, it should be able to recognize a USB device (according to GM). So if I can't get it work then it's probably either (a) operator error (most likely(, or (b) equipment (USB) fault/defect. I'll keep trying.....

 

ember1205 Senior Enthusiast

ember1205

Posted
Posted

Page 160 of the owner's manual.. There is no distinction from one trim to the next and the statement "Ports may also be used for charging" is they key that they are all data capable...

 

 

Screen Shot 2024-02-14 at 2.57.44 PM.png

Probity Enthusiast

Probity

Posted
  • Author
Posted
8 minutes ago, ember1205 said:

Page 160 of the owner's manual.. There is no distinction from one trim to the next and the statement "Ports may also be used for charging" is they key that they are all data capable...

 

 

Screen Shot 2024-02-14 at 2.57.44 PM.png

Thanks. I'd seen this in the OM too. I was reading it literally - 'The vehicle MAY be equipped with multiple USB ports'....or maybe not. 'Music MAY be played from a connected USB device'....or maybe not. Now I know that on my WT CC the instrument panel USB's (standard equip.) are both charge and data. I don't have rear USB ports in my truck (because it doesn't have the KI4 RPO option), but if it DID have rear USB ports they're evidently charge-only.

ember1205 Senior Enthusiast

ember1205

Posted
Posted
43 minutes ago, Probity said:

Thanks. I'd seen this in the OM too. I was reading it literally - 'The vehicle MAY be equipped with multiple USB ports'....or maybe not. 'Music MAY be played from a connected USB device'....or maybe not. Now I know that on my WT CC the instrument panel USB's (standard equip.) are both charge and data. I don't have rear USB ports in my truck (because it doesn't have the KI4 RPO option), but if it DID have rear USB ports they're evidently charge-only.

 

Right.. you're reading it as "you might have ports with data" and "it might work" but the intent is more "You may have multiple ports" (instead of just one) and "you have the option of using these ports to play music from a supported drive".

 

GM writes documentation about as well as they write software...

  • Like 2
  • 5 months later...
Marcd Enthusiast

Marcd

Posted
Posted

I have a 2024 Silverado and it won't play music from a USB drive. This drive worked fine on my 21 Colorado.

I even bought a 3.0 drive and put 4 songs on it but still no music.  The songs flash by one by one and this just

keeps repeating. When i press stop this stops and when i hit play the songs just keep flashing on the screen

and it say now playing but no music.  GM is/was no help even after 3 calls. The dealer is also no  help.  Any thoughts?

 

Thanks

MArc

ember1205 Senior Enthusiast

ember1205

Posted
Posted
10 hours ago, Marcd said:

I have a 2024 Silverado and it won't play music from a USB drive. This drive worked fine on my 21 Colorado.

I even bought a 3.0 drive and put 4 songs on it but still no music.  The songs flash by one by one and this just

keeps repeating. When i press stop this stops and when i hit play the songs just keep flashing on the screen

and it say now playing but no music.  GM is/was no help even after 3 calls. The dealer is also no  help.  Any thoughts?

 

Thanks

MArc

 

If you are seeing the song names, that tells me that the drive itself is working, it has an appropriate size and filesystem, and the information is 'visible' to the media player. The fact that it's essentially attempting to load and then immediately skipping each song tells me that there might be a problem with the way the content is encoded. 

 

Where did these music files come from and what is the extension on the filenames?

rrmccabe Enthusiast

rrmccabe

Posted
Posted

@Marcd  Not sure it matters in your case, but what file system format is your USB device.   I have about 3,000 songs on my USB in a 2024 Silvy. No issues.

I did not have any small USB devices laying around so I had to partition my USB to get a partition size small enough to work with the File System the truck needs.

Marcd Enthusiast

Marcd

Posted
Posted

I copied them from my Mac Laptop in itunes. I don't know the format but everything worked in my Colorado.

Even when only 4 songs are on a new flash drive the same thing happens.  I will look to see if i can tell what file 

system they are or extension.

 

Thanks

marc

Marcd Enthusiast

Marcd

Posted
Posted

Found the info

 

Apple lossless audio file

21.4mb (one song)

bit rate 957

Sample rate 44.100khz

sample rate 16bit

Apple mpeg 4 audio

AIFF-C audio

 

but like i said the drive worked in my old colorado and the owners manual  states nothing about any type or file.

 

Thanks

Marc

99silveradoz71 Senior Enthusiast

99silveradoz71

Posted
Posted
On 7/29/2024 at 8:30 PM, Marcd said:

I have a 2024 Silverado and it won't play music from a USB drive. This drive worked fine on my 21 Colorado.

I even bought a 3.0 drive and put 4 songs on it but still no music.  The songs flash by one by one and this just

keeps repeating. When i press stop this stops and when i hit play the songs just keep flashing on the screen

and it say now playing but no music.  GM is/was no help even after 3 calls. The dealer is also no  help.  Any thoughts?

 

Thanks

MArc

 

I'm having the same issue on my 24 Silverado with the USB drive that worked fine in my 16 Silverado. 

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