How do you disable "Lower volume" for navigation

[cheapie408]

On the 23+ trucks, is there a way to disable the lowering of music volume when there's a navigation prompt?

 

My truck occassional lowers the music for no appearant reason and when I adjust the volume, it's actually adjusting the navigation volume. Takes a few seconds before it goes back to normal and is very annoying. 

[Jus Cruisin]

Mine mutes the music while the navigation is prompting the next turn or whatever. Same for when I receive a text or phone call. 

[cheapie408]

38 minutes ago, Jus Cruisin said:

Mine mutes the music while the navigation is prompting the next turn or whatever. Same for when I receive a text or phone call. 

My navigation is set to mute and even when I have no active navigation it still mutes my music 

[Jus Cruisin]

I misunderstood your first thread. Yes, the music will mute when you are using navigation. No way to mute the navigation prompts as far as I know. No different than my Rams, Corvette, Camaro, F150. To be honest, if I'm using navigation, I'm wanting to hear what lane I need to be in or upcoming turns. 

[cheapie408]

that's the point, I don't even have my navigation going which is why it's so crazy

[Jus Cruisin]

Just what are you hearing? Obviously not directions. 

[cheapie408]

Yah I don't hear anything it just silence the music. When I try to adjust the volume when this happens it's shows the navigation volume instead of music. After a few seconds it goes away and I can adjust music volume again. 

[Silverado4x4]

40 minutes ago, cheapie408 said:

Yah I don't hear anything it just silence the music. When I try to adjust the volume when this happens it's shows the navigation volume instead of music. After a few seconds it goes away and I can adjust music volume again. 

You could try and reboot the Infotainment system by holding down the end call button on the steering wheel till the screen goes black then release the button let it reload and see if that fixes your problem. 

[Jus Cruisin]

You seem to be having a radio issue not navigation 

It could be a siriusxm issue if it's happening when you are listening to it. If it's happening with fm, too, then it's a radio system issue you should take to the dealer and get it handled under warranty. There is a reprogramming update that has been done to earlier refresh trucks. 

[cheapie408]

6 hours ago, Jus Cruisin said:

You seem to be having a radio issue not navigation 

It could be a siriusxm issue if it's happening when you are listening to it. If it's happening with fm, too, then it's a radio system issue you should take to the dealer and get it handled under warranty. There is a reprogramming update that has been done to earlier refresh trucks. 

My truck is a 25 and got the update when I picked it up. I've been noticing the issue when using Spotify but I'll test it with others. It also seems to happen more often at the start of my drive. On longer drive it doesn't seem to be an issue. 

[rrmccabe]

Welcome to GMs horrible abortion they call infotainment system. My 24 LTZ has 5000 miles and is 1 year old and been in shop with dozens of Nav issues, radio dropping out, locking up and constant "loading content" screens.  Currently waiting for GM to ship the dealer a new radio which I am pretty sure won't fix the issues.  They have already replaced the amp. If you search online you will find that everyone complains.

Complain to your dealer.

[redwngr]

Or you can mute the navigation audio