Trailer Profile Light or Heavy Trailer

Higginsc41 · May 19

I couldn't find a post about this so I am starting one. When I originally set up the trailer profile, the truck provided me the option to set up the trailer break for a heavy or light trailer. Having now towed a few time, I went in to change it to a heavy trailer, and the truck no longer gives me the option. I tried setting up a new trailer profile, tried change trailer type, and hitch type, but the option to select heavy or light trailer for the trailer break is no longer available. Has anyone had this issue and if so how did you fix it?

bruceb58 · May 19

What year and model is your truck. You have a heavy duty truck and not a 1/2T right?

Higginsc41 · May 19

Sorry, thought I had added that. It is a 2024 3500 LT with less thank 2K miles on it

Edited May 19 by Higginsc41

bruceb58 · May 22

I need to look at mine. I don't recall having two settings.

Higginsc41 · May 22

So the funny thing is, when I first set it up, it gave me the option, which I picked light trailer, per the weight definition, and need to change it because the trailer needs the higher voltage or amperage to make the trailer breaks more responsive at a lower gain. I have tried setting up new profiles for every available trailer type, but the option still does not come up anymore. I am wondering if Chevy pushed an update to the app that removed the option, or if there is a software issue.