USB ports in dash stopped working?

[wahoowad]

2019 Trail Boss. I use the USB ports in my dash a lot for both charging and CarPlay with my iPhone. They stopped working but the ports inside my center console work. Any idea how to resolve? 
 

I had some tailgate and truck bed collision work recently completed, including replacing the rear camera. Anything they could have impacted for the dash USB ports while doing this work? 

[Bikerjon]

8 hours ago, wahoowad said:

2019 Trail Boss. I use the USB ports in my dash a lot for both charging and CarPlay with my iPhone. They stopped working but the ports inside my center console work. Any idea how to resolve? 
 

I had some tailgate and truck bed collision work recently completed, including replacing the rear camera. Anything they could have impacted for the dash USB ports while doing this work? 

Fuses? Lots of fuses in these trucks. Have you tested the fuses with a test light?

[wahoowad]

I am an old man. what is a light tester 

[GMCustomerService]

10 hours ago, wahoowad said:

2019 Trail Boss. I use the USB ports in my dash a lot for both charging and CarPlay with my iPhone. They stopped working but the ports inside my center console work. Any idea how to resolve? 
 

I had some tailgate and truck bed collision work recently completed, including replacing the rear camera. Anything they could have impacted for the dash USB ports while doing this work? 

Our team would like to learn more about these concerns with your 2019 Trail Boss. Will you please reach out to us via email at [email protected] so we can help? Please be sure to include your VIN so we can take a look. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.

[Bikerjon]

On 5/28/2025 at 5:42 PM, wahoowad said:

I am an old man. what is a light tester 

Test light. Sounds like you need to take it into the dealer.